Krispy Kreme

1400 McFarland Blvd E, Tuscaloosa
(205) 758-6913

Recent Reviews

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Darnesia Savage

Krispy Kreme Donuts are delicious 😋

Larry Curtis

Today is Halloween and I was looking at Facebook where I saw that Krispy Kreme had Halloween 🎃 doughnuts. My wife and I got out early to get some but was informed that they didn't have any. I don't know if they had some and ran out or if they never had any. Huge disappointment. By the way, the ad is still on Facebook so I guess it is still working, pulling in customers even when they don't have any. 🎃🤔🙁

Atmosphere: 5

Food: 1

Service: 1

Lee Palmer

Gotta love Krispy Kreme donut!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Original Glazed Dozen, Glazed Donut, Lemon Filled Donut, Buy One Get One Free Cards

owen Utsey

Krispy Kreme is renowned for its Original Glazed doughnuts, celebrated for their melt-in-your-mouth texture and iconic sweetness. The “Hot Now” sign, signaling fresh batches, continues to draw customers eager to indulge in warm, freshly made doughnuts. Limited-time offerings, such as the Biscoff Cookie Butter Cheesecake Doughnut, have garnered attention for their unique flavors and creative presentations.

Atmosphere: 5

Food: 5

Service: 5

Rachel Laurel

Very rude employee at drive through window.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Doughnut

Sam Fagan

Love the hot now I could eat like 50

Atmosphere: 5

Food: 5

Service: 5

Cozette Richardson

I honestly haven’t been this pissed off in a long time. I’m usually a patient person, and I used to actually like this Krispy Kreme location. But today? I’m done.

Let me paint the picture: I pull up, get out of my car, and the lobby’s closed — fine, whatever, drive-thru only. I see maybe six cars ahead of me and think, no big deal, they’re just making drinks, how long could it take? Well, apparently forever. It took almost 10 minutes just to get to the speaker, and it’s hot and muggy as hell outside.

I finally get there, and the girl immediately puts me on hold for 3–4 minutes — seriously? Then she tells me they don’t do the free donut when the light is on anymore. Are you kidding me? How about putting a sign on the door or anywhere before people waste 15 minutes sitting in the heat? It took 20 minutes to get one donut. And you stopped giving free donuts on the 4th? It’s the 7th — you couldn’t just let one slide? You literally throw donuts away at the end of the night.

So I order a pumpkin donut, hoping it’s at least good. Nope. It was disgusting. I felt zero joy eating it. And the lady at the window? Completely rude. No smile, no greeting, nothing. What happened to basic customer service — or even pretending to care?

I get that they’re short-staffed, but come on. Even a three-person crew should be able to move faster than that. The whole experience was miserable from start to finish.

I’m never coming back to this location

Atmosphere: 1

Food: 1

Service: 1

Mya Walker

Whoever the girl with the short red hair is, she was absolutely rude to my friends and I. As someone who has worked in customer service for years I would never treat a customer like that. I hope to see some changes in the near future.

Atmosphere: 1

Service: 1

Jessi

Me and my mother was looking at the doughnuts to see if we wanted to try anything they were moving the line pretty fast so which was great we get up the lady kept repeating I can help who’s next then when we walk up she tends to roll her eyes we ignored it. She kept rushing for us to choose what we wanted then everytime we made up our mind she would either stare out of space or talk to someone else I had repeated myself almost 3 times then for her to proceed what else when we had already told her and she wasn’t paying us any attention then when we paid she completely walked away like we were done with the transaction, and go back talking about we were rude.

Atmosphere: 2

Food: 5

Service: 1

Chase Caffee

Love it, great atmosphere. Love the employees

Jayden Fair

Sign on door says drive through opened 24 hours. Have tried multiple nights after 11pm and no one will take an order all lights on and workers in the store. From the main doors you can see partially in the office where I saw a woman in there sleeping. Called twice to wake her up. She went to the drive through window and walked off never returning to take an order.

Service: 1

Deanna V (DJSimsPlay)

Shaylee (sp?) was awesome! She packed my box very aesthetically! I got 3 dozen donuts and two of the Sorting Hat donuts!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Ambriyun Harrison

GOOD HITS EVERYTIME

Atmosphere: 5

Food: 5

Service: 5

Drew Bowling

order a dozen pumpkin spice donuts and was told they had the glaze but the manager didn't want to make them until tonight or tomorrow. Who ever runs this location might want to find new management.

Marty Babin

had to wait over 30 minutes in the drive thru line once I got to the window for four hot glazed..and the light was on!

Atmosphere: 1

Food: 5

Service: 1

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