Krystal
3710 McFarland Blvd E, Tuscaloosa
(205) 556-4733
Recent Reviews
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Everyone was real nice and even started lunch a little before time for me. I'd been up since 4am and was ready for some Krystal burgers and a sticky chicken. It was all good and I was on my way in no time.
Atmosphere: 5
Food: 5
Service: 5
The inside was closed. Only drive through open. The food was hit and good 👍
Food: 4
Service: 3
Horrible service; waited 15 minutes for meal on an empty night
Service: 1
We came in at noon for 12 Krystal burgers combo. The burgers were all wet and soggy so much so that we thru them away. We will not be coming back. Poor food sad
I'm an Uber driver and I can't pick up any orders from crystals because they never have the food they never have the order and they always act like they don't want to do anything this place is garbage I would not recommend this to my worst enemy to try to eat here I have never had this food and I will never have this food because they can't seem to even make orders that aren't mine.
Atmosphere: 1
Food: 1
Service: 1
I have never seen such small wings before in my life $8 for 5 small newborn baby chicken wings!!! Diabolical
Atmosphere: 4
Food: 1
Service: 1
Went here after the Alabama vs Tennessee football game. Took almost an hour to get 12 cheese crystals. There were only 2 people working.
Atmosphere: 3
Food: 4
Service: 3
Horrendous service. You will be met with an attitude and you will have to wait 20 minutes for mediocre food, even though you’re the only person in line.
Atmosphere: 1
Food: 2
Service: 1
We used the drive thru last night on our way back home to Meridian, Ms. I just wanna say the food was hot & on point!! The girls working were friendly! One of the best experiences I’ve ever had with Krystal! Thank y’all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Krystals
Oct 22 2025 about 9:30 p.m. my chili cheese puffs were burnt and the bread was very hard and the sprite was just carbonated water that was a waist of 11.40 cents
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Been here a couple of times cause I usally stay at one of the hotels down the block from here. So far I haven't had any of the issues getting undercooked food or wrong orders but can see some of the complaints about wait times and the work ethic of the staff. I was in there a few days ago the lady working the drive through was also working the front register which caused some slowed service while she was doing her best to take care of customers in the loby and drive through at the same time, she was extremely professional and apologetic about this, but I could tell she working her tale off trying to cover for the slack of some of the other employees one of which couldn't figure out which cups went where causing her to repeatedly check and correct him in this task
Atmosphere: 5
Food: 5
Service: 5
Took nearly 45 minutes to get my food. Service was awful. Employees were sitting there on phones the whole time we were there
Atmosphere: 1
Food: 1
Service: 1
Drive thru attendant was missing in action. I’ve been waiting at the window for 20 minutes now, waiting for this employee to come back inside to do their job by taking my food order
Atmosphere: 1
Food: 3
Service: 1
DO NOT GO BY THE PRICES ON THE SIGN. I'd not seen the menu but one time years ago and the lady in the speaker says order when ready, kinda snotty. I said give me just a min. please. 2 seconds she says are you ready to order like shed's waited 15. I looked at my husband and he said go somewhere else. I quickly spouted off the large order of 15 sandwhich meal. She said you want the one for 21 mind you it said that price with cheese we didnt upsize. She just says drive around. I drove up she handed the drink to me on a rushed manner with drink running all down the cup. Where was the rush there was no other cars or customer. My hands with drink on them she them from the cups she says my total is 36$. Handed her the card and looks disgusted the card was wet. I looked at the receipt and realize it was 36$, why. She handed our bag out to me in such a way my husband says lets just go. The food was right and it was good tho. Service and price. Wow. This happened about 2 months ago. When something sticks with you like this you dont forget it. We're getting a new one in jasper I sure hope it least the service will be better than that one.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service along with traditional Krystal deliciousness!!
Atmosphere: 4
Food: 5
Service: 5
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