McDonald's

4840 Rice Mine Rd NE, Tuscaloosa
(205) 345-0045

Recent Reviews

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Kristen Parker

They gave me the wrong order and refused to give me the correct order once I brought it back. The acting manager was smiling and laughing the entire time.

Atmosphere: 1

Food: 1

Service: 1

James Haberland

I’ve been here twice in the past week cause was tired of other McDonalds in the area having awful service. All the employees here have been extremely nice both times I’ve been. Both times the food was fresh and very tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, Quarter Pounder, Quarter Pounder Hamburger, Cheeseburger, Double Cheeseburger, French Fries

Shelley Burroughs

Every time we have gone there in the past few months, we sit in the drive thru for 10 minutes before anyone actually takes an order.

Service: 1

angel cortez

The food is very delicious

Atmosphere: 5

Food: 5

Service: 5

Amanda GOODMAN

Love this McDonald's. I always use the drove thru and the service i1s is good and the workers are courteous and very polite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger

Jayda Zastoupil

The staff is rude and unfriendly. They will see you waiting at the front and won’t greet you or see if you need any assistance. Oh and please don’t ask for anything extra like condiments or extra pickles because it’s a whole attitude problem!?!

Atmosphere: 1

Food: 5

Service: 1

Jayda Ridge

The staff is rude and unfriendly. They will see you waiting at the front and won’t greet you or see if you need any assistance. Oh and please don’t ask for anything extra like condiments or extra pickles because it’s a whole attitude problem!?!

Atmosphere: 1

Food: 5

Service: 1

Kristy Overton

Literally every single time we go through the drive through (because of kids and hectic schedule we go twice a week) they either forget to provide 1 of our items or they have the item in there NOT the way we ordered it. You are saying, "every time?" ....YES!! EVERY. SINGLE. TIME. We now check our order BEFORE we leave the window. Last week, it took them 3 attempts to provide a double cheeseburger with NO pickle and extra onion.

Atmosphere: 1

Food: 3

Service: 1

Elizabeth Colburn

I recently moved to this area, I have ordered at least 20 times from this McDonalds(Rice Mine). With my food, I always order a large Iced Coffee with my order, Caramel add sugar, cream and hazelnut. They say they're out of hazelnut every time. I didn't taste Caramel the first few times, I started ordering French Vanilla add hazelnut instead, still no hazelnut. The drive thru workers say nothing and hand it to me as if it were complete. Why is this store out of hazelnut for this long?

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: World Famous Fries, Strawberry & Crème Pie, Crispy Chicken Sandwich

Dios P Rodríguez

The soup dispenser to the male bathroom is not working maybe is missing batteries ?

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Sandwich, Double Cheeseburger

Trey Haynes

This is the worst drive-through I have ever been to ever. I ended up in the drive-through for 30 min.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Big Mac

Mustafa Tukat

It’s not the first time they have closed walking in already at 9:30 pm despite it should be open until 10:00 pm on a Friday.
Unbelievable how they can do that without any consequences for that long time…

Was my last try here today, don’t need to waste my time.

Atmosphere: 3

Food: 5

Service: 1

Connor Brooks

Absolutely rudest customer service I have ever experienced. The drive-through worker was incredibly rude. When I thanked her for my food she looked me dead in the eyes in slammed the window in my face. I asked for ranch three different times, and when I was giving my bag, I was told there was ranch in there and eyes were rolled at me. Absolute disgrace to what McDonald’s is supposed to be like.

Atmosphere: 1

Food: 3

Service: 1

Vick Terry

I went in for a iced mocha. It was like flavored water. You could actually see through it.

Atmosphere: 1

Food: 1

Service: 1

Charles Bryant

It’s McDonalds, you get what you expect

Atmosphere: 3

Food: 4

Service: 3

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