Papa John's in Tuscaloosa

“I ordered on the website, I guess wires got crossed and my food was delivered to the wrong address, I call the store manager and he was PHENOMENAL! He remade my order and sent it to the correct address, the food was for my kids and I can’t thank him enough for making this right, I didn’t catch his name but give him a raise please!“

“Friendliest franchise I’ve had the pleasure of patronizing. The manager, Lacy, was not only professional and efficient, but she welcomed us with a smile and genuinely friendly attitude. She somehow managed to multitask and handle multiple customers/orders simultaneously without sacrificing service for any of the above.“