Probably worst coffee ever had drinks not made right waited 30+ min
Atmosphere: 1
Food: 1
Service: 1
mark phillips
They asked for my order 5 different times in the drive thru, even getting a different person for me to finish my order. I was speaking perfectly clear so it shouldn't have been an issue. My order was just a coffee, with cream and ice on the side, and a turmeric shot. After having to give them parts of my order fir like the 6th time I gave up. Then was stick behind 2 cars in their closed in drive through. I was in drive through for over 45 minutes...
Service: 1
Dave Fosbrook
Crazy busy during my visit. See photo of wait list board
Atmosphere: 4
Service: 3
Space Cowboy
This place took nearly forty minutes to go through the drive thru. It wasn’t just one car that made it hard in some way; every single car that went up to the window had their order screwed up in some way. In fact, the car ahead of me took about ten minutes, and several times, the driver and cashier passed drinks back and forth. Several drinks had been screwed up. Terrible service overall- avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
SSAY Juan
Stays busy but very convenient and good service
Atmosphere: 5
Food: 5
Service: 5
audrey wallace
Just waited about 45-50 minutes in the drive-thru. For a small drink.
Food: 2
Service: 1
Ashtyn Hunt
Love this location and most.. of the employees. But I am tired of ordering a medium and getting a small in a medium cup.
Atmosphere: 4
Food: 5
Service: 3
Joshua Robertson
Tracy (Location Partner GM) has been running the best Starbucks in West Alabama, since this location was in the Midtown Shopping Center. She and her staff are always engaged, courteous, and invested in ensuring their customers have an exceptional experience.
Atmosphere: 4
Food: 4
Service: 5
Buddy Craig
Very slow. 20 min for an order that was called in 10 minutes before I got there. Un fruggen acceptable.
Atmosphere: 3
Food: 5
Service: 1
Tahnya Bell
No one even acknowledges you when you enter the store. After waiting 18 minutes and seeing that my order was listed as ready, I went to the counter to ask about it. The employee pulled a sticker off a machine and asked if that was me (it was). He did immediately make my drink at that point and it only took about a minute to receive it but had I not asked, I would probably still be waiting! No apology or explanation but almost 20 minutes to get my order. This isn’t the first time I’ve had to wait an excessive time here either. Partly my fault I guess since I keep going back! Hopefully one of their new locations will have better service than this one! Wish there was a Scooters near me - always a better experience with them.
We ordered a Venti mocha frap, with extra mocha drizzle. I dont know what this is.
Atmosphere: 5
Food: 1
Service: 1
Stellar Moon
absolutely terrible was in line for 45 minutes and literally had to hop the curb and get out of the line because they were taking so long
Atmosphere: 1
Food: 1
Service: 1
Melissa Coffey
Gotta love the taste of burnt coffee. Never get the same drink twice. Best part of this place is its people
Atmosphere: 3
Food: 1
Service: 5
Angel Miller
Wow - waited forever- ice is melted
Atmosphere: 5
Food: 1
Service: 1
Shay
✨☕ Starbucks is joy in a cup ☕✨
The TRIO TREAT:
I’ve officially fallen in love with the Iced Horchata Oatmilk Shaken Espresso — smoothand just sweet enough.
Paired with bacon egg bites and a cream cheese Danish? Yes ma’am. Treat secured.
Shout out to the kind, patient, and joyful baristas who always make me feel welcome, even if I’m asking questions or fumbling change. (But let’s be honest — I’m usually paying through the app so I can collect those precious stars.✨)
Probably worst coffee ever had drinks not made right waited 30+ min
Atmosphere: 1
Food: 1
Service: 1
They asked for my order 5 different times in the drive thru, even getting a different person for me to finish my order. I was speaking perfectly clear so it shouldn't have been an issue. My order was just a coffee, with cream and ice on the side, and a turmeric shot. After having to give them parts of my order fir like the 6th time I gave up. Then was stick behind 2 cars in their closed in drive through. I was in drive through for over 45 minutes...
Service: 1
Crazy busy during my visit. See photo of wait list board
Atmosphere: 4
Service: 3
This place took nearly forty minutes to go through the drive thru. It wasn’t just one car that made it hard in some way; every single car that went up to the window had their order screwed up in some way. In fact, the car ahead of me took about ten minutes, and several times, the driver and cashier passed drinks back and forth. Several drinks had been screwed up. Terrible service overall- avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Stays busy but very convenient and good service
Atmosphere: 5
Food: 5
Service: 5
Just waited about 45-50 minutes in the drive-thru. For a small drink.
Food: 2
Service: 1
Love this location and most.. of the employees. But I am tired of ordering a medium and getting a small in a medium cup.
Atmosphere: 4
Food: 5
Service: 3
Tracy (Location Partner GM) has been running the best Starbucks in West Alabama, since this location was in the Midtown Shopping Center. She and her staff are always engaged, courteous, and invested in ensuring their customers have an exceptional experience.
Atmosphere: 4
Food: 4
Service: 5
Very slow. 20 min for an order that was called in 10 minutes before I got there. Un fruggen acceptable.
Atmosphere: 3
Food: 5
Service: 1
No one even acknowledges you when you enter the store. After waiting 18 minutes and seeing that my order was listed as ready, I went to the counter to ask about it. The employee pulled a sticker off a machine and asked if that was me (it was). He did immediately make my drink at that point and it only took about a minute to receive it but had I not asked, I would probably still be waiting! No apology or explanation but almost 20 minutes to get my order. This isn’t the first time I’ve had to wait an excessive time here either. Partly my fault I guess since I keep going back! Hopefully one of their new locations will have better service than this one! Wish there was a Scooters near me - always a better experience with them.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
We ordered a Venti mocha frap, with extra mocha drizzle. I dont know what this is.
Atmosphere: 5
Food: 1
Service: 1
absolutely terrible was in line for 45 minutes and literally had to hop the curb and get out of the line because they were taking so long
Atmosphere: 1
Food: 1
Service: 1
Gotta love the taste of burnt coffee. Never get the same drink twice. Best part of this place is its people
Atmosphere: 3
Food: 1
Service: 5
Wow - waited forever- ice is melted
Atmosphere: 5
Food: 1
Service: 1
✨☕ Starbucks is joy in a cup ☕✨
The TRIO TREAT:
I’ve officially fallen in love with the Iced Horchata Oatmilk Shaken Espresso — smoothand just sweet enough.
Paired with bacon egg bites and a cream cheese Danish? Yes ma’am. Treat secured.
Shout out to the kind, patient, and joyful baristas who always make me feel welcome, even if I’m asking questions or fumbling change. (But let’s be honest — I’m usually paying through the app so I can collect those precious stars.✨)
Starbucks = ritual + reward.
Atmosphere: 5
Food: 5
Service: 5
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