I’ve been to this new location around 5 times. Each time getting my order has been very slow, like 15-20 minutes. Twice they have forgot about the food in my order completely and I had to ask. Maybe they are understaffed but I’ve never seen these issues in a Starbucks. Also they have chosen not to put napkins out for customers which is super weird so you have to go bother someone working to ask for a napkin.
Hopefully they get all this figured out.
Atmosphere: 4
Food: 2
Service: 1
Mallory Harper
I went for the first time last night and could not have had a better experience. The baristas are young and precious. They really try hard. They apologized for my wait. I had just walked in. They work well as a team and are just so sweet. They had a question about how I liked the drink made and instead of guessing, they took the time to ask and get it right. The atmosphere in there was nice too. There were people studying and it felt very Christmas-y.
Atmosphere: 5
Food: 5
Service: 5
Ian Holmes
Be very precise with your name.waited forever for my coffee to find I was under Ellis instead of alex
Atmosphere: 5
Food: 5
Service: 3
bonfilia maldonado
Love it !!
Atmosphere: 5
Food: 5
Service: 5
Desirea Jordan
A new Starbucks……. Unfortunately, at this location as countless others, you can count on the reliably rude service, inability to process simple requests, and lack of frontline service hospitality that everyone has come to know/expect as Starbucks. It is as if having a chip on your shoulder is a job prerequisite for this company. Why? Where/how do you find SO MANY of this type of baseline angry person? Can you not just hire ONE happy person? If their perception of you does not fall into their desired demographic, you can guarantee unsatisfactory service. So sad. I really hoped this location would be different. I asked an employee about an order, as to whether or not a mistake had been made, she was unapologetically condescending, for absolutely NO reason, implying my inability to read the print on the label. It was a simple, non-confrontational question, that should have been met with the same response. When I was given my drink, it was made contrary to my order, which was no surprise. Starbucks, you’re loosing it. Bad.
Atmosphere: 1
Service: 1
Jordan
Staff is friendly and orders are prepared quickly. My main issue is that they have a heavy pour with the cream. I order iced coffee with half and half every time. I even have to say a “very light splash” of cream and it’s still too much. I don’t want to taste more creamer than I can taste coffee. Iced coffee should be the color of caramel , not white.
Atmosphere: 5
Food: 3
Service: 4
Sean Ryan
My orders have all been correct and ready on time, and the staff are friendly! So thankful for this new location to finally be open.
Atmosphere: 5
Food: 5
Service: 5
Charlie
Rude servers- don’t quite know what they’re doing yet but it is a new store.
Food: 4
Service: 2
Jessica
Fast and friendly service! I got the Pumpkin Sweet Cream Cold Brew and it was very good! There was not too much ice and the flavor was a perfect was to get in the fall mood even though it's super hot out!
I’ve been to this new location around 5 times. Each time getting my order has been very slow, like 15-20 minutes. Twice they have forgot about the food in my order completely and I had to ask. Maybe they are understaffed but I’ve never seen these issues in a Starbucks. Also they have chosen not to put napkins out for customers which is super weird so you have to go bother someone working to ask for a napkin.
Hopefully they get all this figured out.
Atmosphere: 4
Food: 2
Service: 1
I went for the first time last night and could not have had a better experience. The baristas are young and precious. They really try hard. They apologized for my wait. I had just walked in. They work well as a team and are just so sweet. They had a question about how I liked the drink made and instead of guessing, they took the time to ask and get it right. The atmosphere in there was nice too. There were people studying and it felt very Christmas-y.
Atmosphere: 5
Food: 5
Service: 5
Be very precise with your name.waited forever for my coffee to find I was under Ellis instead of alex
Atmosphere: 5
Food: 5
Service: 3
Love it !!
Atmosphere: 5
Food: 5
Service: 5
A new Starbucks…….
Unfortunately, at this location as countless others, you can count on the reliably rude service, inability to process simple requests, and lack of frontline service hospitality that everyone has come to know/expect as Starbucks. It is as if having a chip on your shoulder is a job prerequisite for this company. Why? Where/how do you find SO MANY of this type of baseline angry person? Can you not just hire ONE happy person? If their perception of you does not fall into their desired demographic, you can guarantee unsatisfactory service. So sad. I really hoped this location would be different. I asked an employee about an order, as to whether or not a mistake had been made, she was unapologetically condescending, for absolutely NO reason, implying my inability to read the print on the label. It was a simple, non-confrontational question, that should have been met with the same response. When I was given my drink, it was made contrary to my order, which was no surprise. Starbucks, you’re loosing it. Bad.
Atmosphere: 1
Service: 1
Staff is friendly and orders are prepared quickly. My main issue is that they have a heavy pour with the cream. I order iced coffee with half and half every time. I even have to say a “very light splash” of cream and it’s still too much. I don’t want to taste more creamer than I can taste coffee. Iced coffee should be the color of caramel , not white.
Atmosphere: 5
Food: 3
Service: 4
My orders have all been correct and ready on time, and the staff are friendly! So thankful for this new location to finally be open.
Atmosphere: 5
Food: 5
Service: 5
Rude servers- don’t quite know what they’re doing yet but it is a new store.
Food: 4
Service: 2
Fast and friendly service! I got the Pumpkin Sweet Cream Cold Brew and it was very good! There was not too much ice and the flavor was a perfect was to get in the fall mood even though it's super hot out!
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