Absolutely THE worst subway Ive been to in Tuscaloosa. Tonight was my first time ever visiting this location and it will forever be my last! The food is horrible and the attitude is just as bad and rude. I hope they improve on customer service because it is absolutely missing.
Atmosphere: 1
Food: 1
Service: 1
Jay
Horrible service, the same two people are always working so I kinda understand it.
Atmosphere: 1
Food: 5
Service: 1
hunter
a nail was poking out the wall and poked me and tore a hole through my hoodie shirt and punctured my skin a little bit just to let you know please fix that as soon as possible
Zelda Harris
Purchased Sub Got Home Found What's Looks To Be Strand Oh Hair In Sandwich.Called Back Immediately Got Hung In On Maybe 3 Times. Didn't Go Back To Argue. Very Confrontational.Pretend Not To Understand English.Would'nt Let Me Speak To Anyone Else. Decided To Make Complaint With Consumer Affairs.
Alfonzo Bell
The only reason I will not give them all 5's is because I saw the cashier take money and give cash back to customer and then proceeded to fix another customers sandwich with the same gloves on. With this day and time with some much money changing hands. One can never be too careful.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cookies, Subway Club
Alyson Scherer
Terrible hygiene and awful attitudes from the employees. They will literally yell at you for no reason. They also very clearly badmouth their customers in a different language and laugh at you. Awful atmosphere and even worse food. All of it is past expiration date and tastes off. Very much do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Christi McGuffey
This place I will not visit again. I’m not sure what happened as I used to eat here frequently but never again since my husband and I decided to start back going after a year of not. The sub maker sneezed on all the food for one, the prices have went way up, the vegetables were definitely not fresh. I got 6 inch my husband got 6 inch no drinks nothing but that charged us 24$ that’s robbery in my opinion!
Vegetarian options: Lettuce was wilted, none of the vegetables were fresh all looked old.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: White Chip Macadamia Nut
Mr Milton Brown
Subway is Subway...
Atmosphere: 4
Food: 4
Service: 4
Michael Prewitt
Don't accept coupons.
David Hockstad
Absolute trash sandwiches. I believe it was the owner who made them and was trying to save on food costs because despite us ordering over $80 in footlongs the portions were laughable, the bread was soggy (definitely not toasted as requested), and didn’t even include all the listed condiments. Buyer beware - this location doesn’t even live up to the woefully fallen Subway brand.
Not friendly or organized. My protein bowl did not have the protein, $8.49 for Chicken Teriyaki bowl and they didn't put the chicken in it.
Verdell Peterson
For the first time in a long time I had GREAT customer service from the workers. They were cheerful and didn't act like they didn't want to be at work. Hats off to the evening crew tonight.
Tokelia Brown
ABSOLUTE WORST EXPERIENCE I'VE EVER HAD AT A SUBWAY!! THE BAR WAS SO DIRTY AND OUT OF ORDER! I ALMOST WALKED OUT AS SOON AS I GOT THERE! THIS IS THE WORST SUBWAY I'VE EVER BEEN TO! HANDS DOWN!! THE CUSTOMER SERVICE WAS NONE-EXISTENT, ALTHOUGH, I DON'T BLAME THE TEAM MEMBERS AS MUCH AS I BLAME MANAGEMENT!! TRAIN THESE PEOPLE RIGHT AND CLEAN THIS PLACE UP!!! I WILL BE LEAVING A REVIEW ON A MORE LARGER SCALE! JUST SHAMEFUL!!!P.S. If I could have left zero stars I would've!!
Absolutely THE worst subway Ive been to in Tuscaloosa. Tonight was my first time ever visiting this location and it will forever be my last! The food is horrible and the attitude is just as bad and rude. I hope they improve on customer service because it is absolutely missing.
Atmosphere: 1
Food: 1
Service: 1
Horrible service, the same two people are always working so I kinda understand it.
Atmosphere: 1
Food: 5
Service: 1
a nail was poking out the wall and poked me and tore a hole through my hoodie shirt and punctured my skin a little bit just to let you know please fix that as soon as possible
Purchased Sub Got Home Found What's Looks To Be Strand Oh Hair In Sandwich.Called Back Immediately Got Hung In On Maybe 3 Times. Didn't Go Back To Argue. Very Confrontational.Pretend Not To Understand English.Would'nt Let Me Speak To Anyone Else. Decided To Make Complaint With Consumer Affairs.
The only reason I will not give them all 5's is because I saw the cashier take money and give cash back to customer and then proceeded to fix another customers sandwich with the same gloves on. With this day and time with some much money changing hands. One can never be too careful.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cookies, Subway Club
Terrible hygiene and awful attitudes from the employees. They will literally yell at you for no reason. They also very clearly badmouth their customers in a different language and laugh at you. Awful atmosphere and even worse food. All of it is past expiration date and tastes off. Very much do not recommend.
Atmosphere: 1
Food: 1
Service: 1
This place I will not visit again. I’m not sure what happened as I used to eat here frequently but never again since my husband and I decided to start back going after a year of not. The sub maker sneezed on all the food for one, the prices have went way up, the vegetables were definitely not fresh. I got 6 inch my husband got 6 inch no drinks nothing but that charged us 24$ that’s robbery in my opinion!
Vegetarian options: Lettuce was wilted, none of the vegetables were fresh all looked old.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: White Chip Macadamia Nut
Subway is Subway...
Atmosphere: 4
Food: 4
Service: 4
Don't accept coupons.
Absolute trash sandwiches. I believe it was the owner who made them and was trying to save on food costs because despite us ordering over $80 in footlongs the portions were laughable, the bread was soggy (definitely not toasted as requested), and didn’t even include all the listed condiments. Buyer beware - this location doesn’t even live up to the woefully fallen Subway brand.
Restaurantji Recommends
Food was good and the ppl were very professional
Good customer service very clean
Not friendly or organized. My protein bowl did not have the protein, $8.49 for Chicken Teriyaki bowl and they didn't put the chicken in it.
For the first time in a long time I had GREAT customer service from the workers. They were cheerful and didn't act like they didn't want to be at work. Hats off to the evening crew tonight.
ABSOLUTE WORST EXPERIENCE I'VE EVER HAD AT A SUBWAY!! THE BAR WAS SO DIRTY AND OUT OF ORDER! I ALMOST WALKED OUT AS SOON AS I GOT THERE! THIS IS THE WORST SUBWAY I'VE EVER BEEN TO! HANDS DOWN!! THE CUSTOMER SERVICE WAS NONE-EXISTENT, ALTHOUGH, I DON'T BLAME THE TEAM MEMBERS AS MUCH AS I BLAME MANAGEMENT!! TRAIN THESE PEOPLE RIGHT AND CLEAN THIS PLACE UP!!! I WILL BE LEAVING A REVIEW ON A MORE LARGER SCALE! JUST SHAMEFUL!!!P.S. If I could have left zero stars I would've!!
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