Taco Bell

1211 University Blvd, Tuscaloosa
(205) 614-9800

Recent Reviews

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soleis reger

The man working the door is the worst man i’ve ever met, he is so rude and cussed my friend out on her birthday. He should definitely be fired.

Atmosphere: 2

Food: 1

Service: 1

Bailey Faulk

this was the worst taco bell EVER! so rude!!

Anna Icke

Lisa was SO nice and gave us incredible service even in the middle of the night. Lisa is awesome.

Atmosphere: 5

Food: 5

Service: 5

Annamaria Formato

Horrible experience, will not be returning to this location. Crunchwrap supreme was uncut as well as my friend’s quesadilla which was burnt. We were missing our sauces as well. The workers were extremely rude. One called out my friends order and placed it on the opposite counter where all the other orders were and he called it again a minute later. She went over to the counter that he had placed it at and the worker said “pay attention more and you’d get your food faster” and walked away. My friend had not said a word to provoke this rude and unnecessary comment. then, when she was trying to get her drink that she had ordered, they just handed her an empty cup.

Atmosphere: 1

Food: 1

Service: 1

Ashley Thornton

I went to the Taco Bell on the Tuscaloosa Strip on October 2nd around 8:50 PM and had a terrible experience. When I got home, several items were missing from my order — 2 empanadas, 1 Doritos Cool Ranch taco, 1 Nacho Cheese taco, and 2 bags of chips.

I walked back to the store, was told they were out of empanadas, and had to wait about 20 minutes for the manager. When she finally arrived, she appeared to be high from marijuana and was yelling at customers about the bathrooms being closed. She said she couldn’t refund the missing items because she’d have to “refund the whole order” and instead offered Cinnabon Delights. I agreed, but I only received 1 order when I was supposed to get 2.

This location was completely unprofessional and raised serious food safety concerns. I just wanted my missing items or a refund, but left disappointed and uncomfortable.

Atmosphere: 1

Food: 1

Service: 1

Logan Shaffield

Called, said I had a question, got hung up on.

Service: 1

Scooter Junkin

Workers eating on line with gloves on, food didn't taste as good as it normally does and it took complaining about people standing around on the line just to get our drinks,on top of that the fryers never seem to be working when we come here. Will not be coming back to taco bell on the strip. EVER

LiChristopher White

Food quality was bad and quantity

Atmosphere: 1

Food: 1

Service: 1

ava eaton

the worker ate her food infront of me before addressing me about the food that was 20 minutes late. she was very rude before even asking me about my order

Atmosphere: 1

Food: 1

Service: 1

Joe Forte

My friend was a disturbance and I went up to apologize that led to the Taco Bell workers asking what my name was in a very confrontational manner. I understand working in the food industry and understand it is not easy. But i was being nothing but sincere and I witnessed and an employeee tamper with my food. Being in the industry I understand frustrations with costumers but they would never lead me to asking for their friend who apologized name and to directly spit in their food. I paid 14 dollars for this and refused to eat it. At that point I was done with arguing. All I was asking for was professionalism and I was met with the opposite. Please don’t let the fact that you are on the most profiting street in America stray you away from providing quality service. Good luck to all those who work there I understand it’s not easy but you have to be able to withstand complainits without lashing out. God bless this establishment

Atmosphere: 1

Food: 1

Service: 2

Hays Edmunds

Don’t say you’re open till 3 and then lock your door at 12:30 cause you’re “too busy”

Atmosphere: 2

Food: 3

Service: 1

Emma Dufer

They didn’t include my cinnamon twists or the chips on my chips and cheese. Also don’t expect them to ever answer the phone. Quite upset.

Atmosphere: 4

Food: 3

Service: 2

Carley Hott

This Taco Bell never gets anything right and now they have a “bouncer.” Bro gets paid $8 an hour to lock me out in 26° weather during open hours. Talk about a power trip.

Atmosphere: 1

Food: 5

Service: 1

Robert Anderson

Couldn't go in store even tho door was open worker in parking lot hollered ,outside her car can't go in go to drive thru. ( Huh ) had to go to drive thru,worker appeared to be mad with attitude after getting order few sips of Pepsi ,clearly tasted funny poured most of it out couldn't stand the after taste of it , had diarrhea all night I will never go there again. The young people in these places are ruining the business & reputation.

Atmosphere: 1

Food: 1

Service: 1

Alaina Avery

Terrible experience every time.

Dietary restrictions: Taco Bell has gluten free options

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