Always get an enchilada REGARDLESS! I tried the Chicken Sancho and this is great for lettuce lovers (I also became one that day). You could never go wrong with this place
Atmosphere: 5
Food: 5
Service: 5
John Stephens
If it were not for Josh that took my Oder I would have not stopped
Atmosphere: 5
Food: 5
Service: 5
Jerry matherson
Don’t take orders correct and paid $50 for it to not be right
Atmosphere: 1
Food: 1
Service: 1
Calvin Laing Poole
Horrible experience. Drive thru was wrapped around the building so decided to go inside to purchase my to-go order. After sitting there for a half hour in front of the counter, I stood up to check on the order since several people who ordered after me had already received their food, to only find out they lost my order. I overheard them say that there was a power glitch but not once did they offer an explanation so I asked for a refund. Someone in the back said that they were working on my order. There was no sense of urgency at all when they realized what happened. When they handed me my food, they did not offer an apology. I am a very understanding guy, and had they been genuinely concerned and apologetic, I would have been fine but no one there has had any customer service training. Taco Casa, please do better.
Chantal Harrison
The service is pretty friendly, but I've noticed this Taco Casa does not fill the burritos well. All I have is a tortilla with a tiny bit of meat.. Atmospher is pretty standard / ordinary. Cleanliness and service is nothing extraordinary but nothing negative either.
Atmosphere: 4
Food: 3
Service: 4
Jennifer Hayes
I've been going to Taco casa for almost 11 years. I used to work there and it was the best food around. These past 2 years I've been going to the 69 south area i try to give them another chance but they always fail. The customer service is great but the food is horrible now. The chips and shells always are burnt now and the meat is not the same anymore. Maybe I'll try another location next time and see what it tastes like. Lettuce was soggy like it had been sitting out or it the chimalupa was already made before I ordered
Atmosphere: 3
Food: 1
Service: 3
April Owens
Loved it!
Atmosphere: 5
Mike
Whoever Taco Casa had working the drive thru on Sunday at 4:50 pm should be fired. Absolutely no interest in doing their job! Sassy loud mouth. More interested in b.s. with fellow employees than doing what they're paid to do.
I have been a long time customer to the 69s location. Never once have had an issue like today. Food and service have never been a problem. Sat behind the vehicle in front and watched countless times of items being passed back and forth. No one wants to see bags of food go into a vehicle then get passed back inside the drive thru. No telling whose hands have been all over the food at this point. And the same with drinks. This went on for many times. I ended up pulling over and throwing everything away that was given to me. Quite disgusted!
The food is always really fresh. It's the same every time so you know what to expect.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Taco Salad, Taco, Nachos, Burrito, Taco Burger, Beefy Nachos, Soft Taco, Enchiladas Taco Burgers and Tacos, Beef Enchilada, Sopapias, Messe Nachos, Bean Tostada
I love Taco Casa 🌮
Atmosphere: 5
Food: 5
Service: 5
Always get an enchilada REGARDLESS! I tried the Chicken Sancho and this is great for lettuce lovers (I also became one that day). You could never go wrong with this place
Atmosphere: 5
Food: 5
Service: 5
If it were not for Josh that took my Oder I would have not stopped
Atmosphere: 5
Food: 5
Service: 5
Don’t take orders correct and paid $50 for it to not be right
Atmosphere: 1
Food: 1
Service: 1
Horrible experience. Drive thru was wrapped around the building so decided to go inside to purchase my to-go order. After sitting there for a half hour in front of the counter, I stood up to check on the order since several people who ordered after me had already received their food, to only find out they lost my order. I overheard them say that there was a power glitch but not once did they offer an explanation so I asked for a refund. Someone in the back said that they were working on my order. There was no sense of urgency at all when they realized what happened. When they handed me my food, they did not offer an apology. I am a very understanding guy, and had they been genuinely concerned and apologetic, I would have been fine but no one there has had any customer service training. Taco Casa, please do better.
The service is pretty friendly, but I've noticed this Taco Casa does not fill the burritos well. All I have is a tortilla with a tiny bit of meat.. Atmospher is pretty standard / ordinary. Cleanliness and service is nothing extraordinary but nothing negative either.
Atmosphere: 4
Food: 3
Service: 4
I've been going to Taco casa for almost 11 years. I used to work there and it was the best food around. These past 2 years I've been going to the 69 south area i try to give them another chance but they always fail. The customer service is great but the food is horrible now. The chips and shells always are burnt now and the meat is not the same anymore. Maybe I'll try another location next time and see what it tastes like. Lettuce was soggy like it had been sitting out or it the chimalupa was already made before I ordered
Atmosphere: 3
Food: 1
Service: 3
Loved it!
Atmosphere: 5
Whoever Taco Casa had working the drive thru on Sunday at 4:50 pm should be fired. Absolutely no interest in doing their job! Sassy loud mouth. More interested in b.s. with fellow employees than doing what they're paid to do.
I have been a long time customer to the 69s location. Never once have had an issue like today. Food and service have never been a problem. Sat behind the vehicle in front and watched countless times of items being passed back and forth. No one wants to see bags of food go into a vehicle then get passed back inside the drive thru. No telling whose hands have been all over the food at this point. And the same with drinks. This went on for many times. I ended up pulling over and throwing everything away that was given to me. Quite disgusted!
Service: 1
Restaurantji Recommends
I have been going to Taco Casa for years and for the first time both orders that I placed were cold.
Atmosphere: 1
Food: 1
Service: 1
Good food, friendly staff. Just alittle slow on getting food out.
Atmosphere: 4
Food: 4
Service: 4
Food and service always the best
Atmosphere: 5
Food: 5
Service: 5
LOVE THE FOOD LOVE THE SWEET TEA. BEST SWEET TEA IN TUSCALOOSA
Atmosphere: 5
Food: 5
Service: 5
Drive thru is pretty slow
Love the Chicken Burrito Extra hot
Atmosphere: 3
Food: 5
Service: 2
Loading...