My son and his friends went into the tropical smoothie café in Midtown and they were told that all they could give them were a bowl of fruit and two white customers came in and they served them actual food, but they told my sons and his friends that they didn’t have any food all they had was fruit bowls And when I tried to call several times the phone just you know it rang and then it was hung up
Food: 1
Julia D
I have been obsessed with the yogurt and fruit parfait. Its so refreshing. The fruit has been fresh each time I've gotten this. I always order online and then grab it from the pick up area.Wheelchair accessibility: There is a ramp outside and at least 3 handicap spaces in front.
Food: 5
Service: 5
Kennedi Waldrep
I literally waited 10 mins just to order a smoothie. And then the girl comes walking out texting on her phone and has a bad attitude her name was
Food: 5
Service: 1
April Wilson
Great customer service but hard to get in touch with cooperate office!!!!!
Atmosphere: 5
Food: 5
Service: 5
Andrew Boothe
Only issue is they never cut the wraps all the way through and I have to tear them apart myself and it makes a
Atmosphere: 4
Food: 4
Service: 4
Kat Salmon
I don’t know why this food tastes so bland recently, it’s like the staff intentionally leaves out ingredients or they are cutting back on flavor due to inflation. It’s literally not good at all.
Atmosphere: 3
Food: 1
Service: 3
Justin Riley
Tropical smoothie has always been one of my go to spots. Everyone is always super friendly especially Shawndra, Nick, and Charity. I have told my friends about it and me and my wife Kamrehn come in
Atmosphere: 5
Food: 5
Service: 5
Reaghan Dougherty
The smoothie I got was very yummy but I also ordered a salad with a side of chips and there were no chips or salad dressing, and the salad itself was missing parts as well
Shannon Frierson
I just left Tropical Smooth in Tuscaloosa and i ordered two Blimey Limey and they tast bad they did not put any pineapple or orange juice or any sweeten just a flat taste
Shon Wilder
If you place an online order , still be prepared to wait, be prepared to have your order made incorrectly and for the staff to say they made it correctly knowing they didn’t , I can’t spend money with a place were the staff is always right !
I’ve been eating at Tropical Smoothie for years and years… never had any type of problem until now.. there a very rude short female that works the register. I made and online order around 9:30 at night. Pull up it’s 9:45pm and the lights are out.. closing 15 mins early. So they unlocked the side door and let me in to tell me that my order couldn’t be made. I called said ok. So she refunded my card. As I walked out of the door I looked at the receipt and realized she shirt change me almost $4. So I turned around.. the cashier had the nerve to get mad because she didn’t give me all my money.??♂️ make it make sense.. so she asked the 3 coworkers standing around her in a sarcastic way.. “y’all got $3” and they all handed it to her balled up. She seen the look on my face and began to redo the refund on the card.. looked at that receipt when I left it wasn’t a refund she did it as a purchase… I want my $27!! This is the 2nd visit with an attitude from her…she needs to go!! By the way I’m contacting corporate next.
Kristen Parker
Order was incorrect because no one could hear over the club-level music playing. The replacement smoothie was also incorrect. At that point, I walked out without the offering if being refunded. $8 for 2 incorrect smoothies is ridiculous.
Tara Renea
Alyssa and staff very unprofessional in taking care of customers. I order online and often they are out of something to put in the smoothie and out of the kale salad or it taste old.
Smilez
Stopped in for the free smoothie if wearing flip flops 5/31 and it was a new flavor - Strawberry Margarita. It was yummy.
My son and his friends went into the tropical smoothie café in Midtown and they were told that all they could give them were a bowl of fruit and two white customers came in and they served them actual food, but they told my sons and his friends that they didn’t have any food all they had was fruit bowls And when I tried to call several times the phone just you know it rang and then it was hung up
Food: 1
I have been obsessed with the yogurt and fruit parfait. Its so refreshing. The fruit has been fresh each time I've gotten this. I always order online and then grab it from the pick up area.Wheelchair accessibility: There is a ramp outside and at least 3 handicap spaces in front.
Food: 5
Service: 5
I literally waited 10 mins just to order a smoothie. And then the girl comes walking out texting on her phone and has a bad attitude her name was
Food: 5
Service: 1
Great customer service but hard to get in touch with cooperate office!!!!!
Atmosphere: 5
Food: 5
Service: 5
Only issue is they never cut the wraps all the way through and I have to tear them apart myself and it makes a
Atmosphere: 4
Food: 4
Service: 4
I don’t know why this food tastes so bland recently, it’s like the staff intentionally leaves out ingredients or they are cutting back on flavor due to inflation. It’s literally not good at all.
Atmosphere: 3
Food: 1
Service: 3
Tropical smoothie has always been one of my go to spots. Everyone is always super friendly especially Shawndra, Nick, and Charity. I have told my friends about it and me and my wife Kamrehn come in
Atmosphere: 5
Food: 5
Service: 5
The smoothie I got was very yummy but I also ordered a salad with a side of chips and there were no chips or salad dressing, and the salad itself was missing parts as well
I just left Tropical Smooth in Tuscaloosa and i ordered two Blimey Limey and they tast bad they did not put any pineapple or orange juice or any sweeten just a flat taste
If you place an online order , still be prepared to wait, be prepared to have your order made incorrectly and for the staff to say they made it correctly knowing they didn’t , I can’t spend money with a place were the staff is always right !
Restaurantji Recommends
I’ve been eating at Tropical Smoothie for years and years… never had any type of problem until now.. there a very rude short female that works the register. I made and online order around 9:30 at night. Pull up it’s 9:45pm and the lights are out.. closing 15 mins early. So they unlocked the side door and let me in to tell me that my order couldn’t be made. I called said ok. So she refunded my card. As I walked out of the door I looked at the receipt and realized she shirt change me almost $4. So I turned around.. the cashier had the nerve to get mad because she didn’t give me all my money.??♂️ make it make sense.. so she asked the 3 coworkers standing around her in a sarcastic way.. “y’all got $3” and they all handed it to her balled up. She seen the look on my face and began to redo the refund on the card.. looked at that receipt when I left it wasn’t a refund she did it as a purchase… I want my $27!! This is the 2nd visit with an attitude from her…she needs to go!! By the way I’m contacting corporate next.
Order was incorrect because no one could hear over the club-level music playing. The replacement smoothie was also incorrect. At that point, I walked out without the offering if being refunded. $8 for 2 incorrect smoothies is ridiculous.
Alyssa and staff very unprofessional in taking care of customers. I order online and often they are out of something to put in the smoothie and out of the kale salad or it taste old.
Stopped in for the free smoothie if wearing flip flops 5/31 and it was a new flavor - Strawberry Margarita. It was yummy.
The food, staff and environment is amazing