Wendy's
4422 Old Birmingham Hwy, Tuscaloosa
(205) 633-2472
Recent Reviews
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Went for breakfast and ordered a breakfast baconator with honey butter. I’m not sure if the employee who made the food was trying to be funny or what but they put a RIDICULOUS amount on the sandwich to the point the foil wrapper was falling apart. The cashier couldn’t answer any questions and apparently the manager was unavailable for questions because she was “trying to hire people” that’s minor compared to the food issue but hey. I go to this location every now and then and always have the best experience during the breakfast hours. Today was beyond terrible.
I had the best experience tonight at this Wendy’s!!! Not only was the food fresh and very quickly prepared, but the kindest employees greeted and helped me. A beautiful woman with pink braids and another young man with locs. She even made sure I had the correct soda flavoring.
Absolutely won worth wendy's by
Far, i went and ordered, threw the drive through a 4 piece saucy nugs. Since the lady misheard me and gave me spicy nuggets, I asked her if she could just add the saucy nugs to my order. I would just pay for both. She got really upset and ended up giving me four more regular nuggets, with the ghost sauce, then she charged me for a large drink and I got a small frosty!! Her attitude was really disgusting...
It's decent. Just a really old building. Kinda run down. The staff were nice. The food was as expected.
Went through drive through today and I ordered a home style chicken sandwich and a baconator combo and it took 10 minutes to get the food, while they were sending other vehicles out behind me with their food. Then when I got the chicken sandwich it was a spicy sandwich so I couldn't even eat it. I'm sad because I really love Wendy's but this location has a lot of problems with the service.
Atmosphere: 1
Food: 3
Service: 1
Didn’t get anything because they were out of everything that we ordered
Atmosphere: 5
I genuinely believe this location should be closed. The restaurant itself is unclean and unfriendly. The location looks closed when open (lights are off inside, chairs on tables). Staff is never friendly. They often are out of stock of MANY menu items. Overall this is the worst Wendy's I have ever eaten at and won't be returning despite it being the closest location to me.
Atmosphere: 1
Food: 1
Service: 1
Baconator was banging
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Drink
Cold fries, stale buns, they were hard and tasted like cardboard and horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time we go here, it’s always something different. Every worker is super rude. They charged me extra $45 never got it back. would not eat here every time we get our food. It’s always undercooked.
Atmosphere: 1
Food: 1
Service: 1
The top bun was so hard you couldn't even push down on it and they messed up my husband meal all together
Food: 3
Service: 2
Food is great, place doesn't look good at all, I have gotten the wrong order on multiple occasions, and the employees are not the nicest. Overall, I might end up eating there again but it will definitely not be my first pick.
Atmosphere: 1
Food: 4
Service: 2
Food was fine but the Employees seemed distracted and really never looked in my direction and was typing on her phone while handing drinks to me.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Wendy's Hot & Crispy Fries, Classic Chocolate Frosty
9/16/24 Nasty Nasty negative attitudes from manager and employees they don't know their menu well.. just real tacky in there this one need to be closed next. We had ordered two biggie bag's very blah..
Atmosphere: 1
Food: 2
Service: 1
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