Ordered a breakfast meal. The menu clearly states, " small coffee with all meals". When the manager gave me my food, I asked if coffee came with it, and she told me no. I've ordered the exact same meal several times over the past couple of months, and it always came with coffee.
Atmosphere: 4
Food: 4
Service: 1
Sonya Kinnard
What do the drive through for their chicken wraps
Atmosphere: 5
Food: 5
Service: 5
Angelique Diaz
Kids should be watched while they’re playing in the play center.Kid-friendliness: Watch your kids properly so no one gets hurt!!!! Like my son did !!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Brian Van Meter
Always seems to be a 20 minute wait in drive thru even when no one is in
Atmosphere: 4
Food: 5
Service: 4
David Murray
Love whopper juniors two for $5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
Jennifer Clinton
So unprofessional. Going through the driver through and apparently the woman working doesn’t have the education or competence to complete a sentence or the patience to allow someone to complete their order. Horrible!!
Food: 1
Service: 1
Recommended dishes: Whopper, Chicken Nuggets
Debbie Hoggs
I am a Door Dasher. I went in just now to pick up an order. It was sitting in the window. The black girl with the colored red hair had been mean to me at Taco Bell so I knee not to bother her. I asked THE MANAGER for the bag. He said you have to ask HER im working drive thru. Red hair begins with baby and I said I am older than you address me as maam and she WENT OFF. I asked another cashier for my order while she was fussing and I said to red hair you got smart with me at Taco Bell and I should have gotten you then. I pick up food and deliver so I am ACTUALLY helping Burger King make money. It's a SHAME to be treated that way. The cashier was bad enough BUT THE MANAGER?? WOWWWWDoor DasherParking: It was better than the service!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Courtney Peterson
Honestly the worst burger king I've ever been to and that is saying a lot. It hasn't changed in years. It doesn't matter if there is 1 car or 10 cars in line, you're still waiting a half hour for your food... And they'll still forget an item. So make sure you check your bag before you pull off.Also the nickel and diming for sauces is ridiculous. Makes y'all look sooooooo broke.
Atmosphere: 1
Food: 1
Service: 1
precious Princess J.
Depending on time of day. Your food will be cold and service is slow.
We ordered via the app yesterday but were unable to find a kids meal to add to our order, so I placed the order online and figured that I would order the kids meal once we arrived at the location. I walked in to find several people upset with how long their wait times were. It was not busy at all, maybe one table had people sitting at it. There was a young lady asking about her order, she was told that they were not going to answer any more questions about it. After about 10 minutes, they finally had her order ready. The guy in front of me had placed his order before I walked in, but said he had been waiting 25 minutes. The two in front of him said they had been waiting 40 minutes. It took over 10 minutes before anybody took my order (again, just for a kids hamburger meal) and a wait time of near 30 minutes. Our food was cold to boot. The location was filthy, the workers had bad attitudes, and they deliberately took forever to get orders out. In my over 40 minutes of being there, they only served 4 groups (in addition to the ones above, a DoorDash guy came in and had to wait almost 25 minutes). I will never visit the Valley, AL location again.
Atmosphere: 1
Food: 1
Service: 1
Andy P.
We ordered via the app yesterday but were unable to find a kids meal to add to our order, so I placed the order online and figured that I would order the kids meal once we arrived at the location. I walked in to find several people upset with how long their wait times were. It was not busy at all, maybe one table had people sitting at it. There was a young lady asking about her order, she was told that they were not going to answer any more questions about it. After about 10 minutes, they finally had her order ready. The guy in front of me had placed his order before I walked in, but said he had been waiting 25 minutes. The two in front of him said they had been waiting 40 minutes. It took over 10 minutes before anybody took my order (again, just for a kids hamburger meal) and a wait time of near 30 minutes. Our food was cold to boot. The location was filthy, the workers had bad attitudes, and they deliberately took forever to get orders out. In my over 40 minutes of being there, they only served 4 groups (in addition to the ones above, a DoorDash guy came in and had to wait almost 25 minutes). I will never visit the Valley, AL location again. Those that were waiting were also warning anybody that came in about how slow it was.
Trenicia Ayeni
last time i came the girl at the drive thru was upset i’m guessing or didn’t want to be there she handed me my food and it was awkward she didn’t say have a good night or anything. then this morning as the guy handing me my food he walks off doing something else mid me talking to him and asking him if i can get grape jelly. they are very rude. do better burger king.
Service: 1
Carol wright
Burger was okay. Asked for no mayo so no condiments were put on it. Know better next time.
Always have to get that VANILLA ICE CREAM CONE!
Atmosphere: 4
Food: 4
Service: 4
Ordered a breakfast meal. The menu clearly states, " small coffee with all meals". When the manager gave me my food, I asked if coffee came with it, and she told me no. I've ordered the exact same meal several times over the past couple of months, and it always came with coffee.
Atmosphere: 4
Food: 4
Service: 1
What do the drive through for their chicken wraps
Atmosphere: 5
Food: 5
Service: 5
Kids should be watched while they’re playing in the play center.Kid-friendliness: Watch your kids properly so no one gets hurt!!!! Like my son did !!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Always seems to be a 20 minute wait in drive thru even when no one is in
Atmosphere: 4
Food: 5
Service: 4
Love whopper juniors two for $5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
So unprofessional. Going through the driver through and apparently the woman working doesn’t have the education or competence to complete a sentence or the patience to allow someone to complete their order. Horrible!!
Food: 1
Service: 1
Recommended dishes: Whopper, Chicken Nuggets
I am a Door Dasher. I went in just now to pick up an order. It was sitting in the window. The black girl with the colored red hair had been mean to me at Taco Bell so I knee not to bother her. I asked THE MANAGER for the bag. He said you have to ask HER im working drive thru. Red hair begins with baby and I said I am older than you address me as maam and she WENT OFF. I asked another cashier for my order while she was fussing and I said to red hair you got smart with me at Taco Bell and I should have gotten you then. I pick up food and deliver so I am ACTUALLY helping Burger King make money. It's a SHAME to be treated that way. The cashier was bad enough BUT THE MANAGER?? WOWWWWDoor DasherParking: It was better than the service!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Honestly the worst burger king I've ever been to and that is saying a lot. It hasn't changed in years. It doesn't matter if there is 1 car or 10 cars in line, you're still waiting a half hour for your food... And they'll still forget an item. So make sure you check your bag before you pull off.Also the nickel and diming for sauces is ridiculous. Makes y'all look sooooooo broke.
Atmosphere: 1
Food: 1
Service: 1
Depending on time of day. Your food will be cold and service is slow.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We ordered via the app yesterday but were unable to find a kids meal to add to our order, so I placed the order online and figured that I would order the kids meal once we arrived at the location. I walked in to find several people upset with how long their wait times were. It was not busy at all, maybe one table had people sitting at it. There was a young lady asking about her order, she was told that they were not going to answer any more questions about it. After about 10 minutes, they finally had her order ready. The guy in front of me had placed his order before I walked in, but said he had been waiting 25 minutes. The two in front of him said they had been waiting 40 minutes. It took over 10 minutes before anybody took my order (again, just for a kids hamburger meal) and a wait time of near 30 minutes. Our food was cold to boot. The location was filthy, the workers had bad attitudes, and they deliberately took forever to get orders out. In my over 40 minutes of being there, they only served 4 groups (in addition to the ones above, a DoorDash guy came in and had to wait almost 25 minutes). I will never visit the Valley, AL location again.
Atmosphere: 1
Food: 1
Service: 1
We ordered via the app yesterday but were unable to find a kids meal to add to our order, so I placed the order online and figured that I would order the kids meal once we arrived at the location. I walked in to find several people upset with how long their wait times were. It was not busy at all, maybe one table had people sitting at it. There was a young lady asking about her order, she was told that they were not going to answer any more questions about it. After about 10 minutes, they finally had her order ready. The guy in front of me had placed his order before I walked in, but said he had been waiting 25 minutes. The two in front of him said they had been waiting 40 minutes. It took over 10 minutes before anybody took my order (again, just for a kids hamburger meal) and a wait time of near 30 minutes. Our food was cold to boot. The location was filthy, the workers had bad attitudes, and they deliberately took forever to get orders out. In my over 40 minutes of being there, they only served 4 groups (in addition to the ones above, a DoorDash guy came in and had to wait almost 25 minutes). I will never visit the Valley, AL location again. Those that were waiting were also warning anybody that came in about how slow it was.
last time i came the girl at the drive thru was upset i’m guessing or didn’t want to be there she handed me my food and it was awkward she didn’t say have a good night or anything. then this morning as the guy handing me my food he walks off doing something else mid me talking to him and asking him if i can get grape jelly. they are very rude. do better burger king.
Service: 1
Burger was okay. Asked for no mayo so no condiments were put on it. Know better next time.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Whopper
Kids love the play area.
Atmosphere: 5
Food: 5
Service: 5