Dunkin'

2804 20th Ave, Valley
(334) 528-0201

Recent Reviews

J Rod3246

Went by after work at 6 clock went through the drive tru order a larhe frozen Carmel coffee and they going say it's down which was a lie because I heard someone say tell themcits down so lost a customer today good job maybe will come back when a new manager and employees take over

Atmosphere: 1

Food: 1

Service: 1

Margaret Webb

So sad… they didn’t listen walked away before we finished talking twiceDidn’t get everything we orderedJust kinda rude?

Service: 1

Sherry Pamphile

Nella is her name!!! customer service was amazing. She was very attentive and my coffee, one of the best coffees I have had in a long time. Valley street dunkins you have a gold mine don't lose her.

Atmosphere: 5

Food: 5

Service: 5

Michele Aultman

Sometimes they struggle with getting enough staff there but they always power through it and do the best they can. We appreciate you being there for us to get our Latte fix!

Atmosphere: 4

Food: 4

Service: 4

Jim Bullock

Great service friendly professional

Atmosphere: 5

Food: 5

Service: 5

Niki Jones

If a zero was possible that’s what they would get ! Employees are very rude !

Brandj Jenkins

My son and I went in this morning. The drive through line was wrapped around the building and to my amazement there was only 2 younger kids working. You could clearly tell they were stressed but they handled it perfectly and was very friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Ally R

Walked in and walked right back out as well as the people in front of me. employees fighting and completely ignoring customers on Christmas eve. Super ghetto. Won't be

Atmosphere: 1

Service: 1

MezzDaGamer

Orderd a large hot caramel Mocha coffee with sugar cream and whip cream and it took them 10 minutes just to get my coffee, people who came after me got their orders before

Atmosphere: 2

Food: 5

Service: 1

TREASURE MORRELL

Everybody was so very nice. Frozen coffees were great

Atmosphere: 5

Food: 5

Service: 5

Lizzie Mcmanus

Always so kind and love their coffee!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Latte

Sam Tuttle

Very friendly and cheerful staff! Just went thru the drive thru and the ladies there made my morning. Would absolutely recommend visiting this

Atmosphere: 5

Food: 5

Service: 5

kristen kent

Rude. Lazy. Had to ask 3 times for straws after I told them they where empty! Acted like they had no idea what they where doing. I get it Noone wants to work these days but it's life!

Atmosphere: 1

Food: 4

Service: 1

Maddie Stringfellow

Love my morning visits with Dunkin’! Tremendous

Atmosphere: 5

Food: 5

Service: 5

Theresa D.

Worse customer service. Stood in line for 10 minutes, never got acknowledged, when we finally just left, we seen the employees outside propped up against a truck talking to whoever was in it. Horrible service. I would haven given 0 stars if I could have

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