Jack's
3005 20th Ave, Valley
(334) 246-5196
Recent Reviews
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Don't expect to stop here on a weekend if you're driving late. Store was closed at 10 despite the 11pm closing time posted on the door
I ordered at the drive through,on fri 06/06/25 at about 10:26 my order #95, my order was $3.28 cents if handed her $20.00 , she gave me my food first,then gives me back my change inside the receipt.well she looks at me and say good day I also tell her good day.I forgot to check my hand with the receipt and change she had given me.low and behold u gets where am going and look inside the receipt and NO $16 dollars.so I go back to jacks in valley al,I first go back though the drive through and tell her she didn’t give me the correct change.stop I parked in went in long story short,the manager didn’t say good morning or hello nothing…….she had the most worst attitude! I showed my receipt,,she said I got to count down the register,with that bad attitude I felt in my guts that the $16 I wasn’t going to be getting it back,and turns and say the (manager)her register ain’t short and then she said matter of fact she short…am like ms, I have no terror lie.and I ask her do jacks have cameras section at the window.if so,run it back,that ghetto women looks at me and so no have a good day.so I said I hope u both enjoy that $16 dollars.
Fast service
Food is amazing, staff is so nice, come here 2-3 times a week
The manager took my order, he was very polite, and his customer service was amazing. Even tho I ordered through the drive-thru I had to run inside to wash my hands. When I was done, he gave me my food and said I appreciate you, come back to see us, and you be safe. I don't know that just hit home with me. So I decided every time I'm in the area that's where I'm going. He didn't have to but he did! The only complaint I had was the fries were too salty so I wasn't able to eat them!
We ordered a sausage egg & cheese biscuit combo
A link biscuit combo
2 scrambled eggs
We got a sausage biscuit combo
A long biscuit with a 1 scrambled egg
27.00
We kept calling and someone would pick up and hang up
Guess it’s time to move on
Atmosphere: 1
Food: 1
Service: 1
If Bojangles, Popeyes, and Hardee's merged into 1 restaurant.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Fingers Combo 4pc
Anything elsed me to death while trying to order my food and then forgot the food I was taking to my husband. I had to give him my food. Terrible customer service.
Food: 3
Service: 1
The food here was really bad. Every soda tastes like water. Especially the Hi C one. Food tastes artificial and the chicken was REALLY dry. All the food was like eating a saltine after drying out your mouth. Never EVER come here.
Atmosphere: 1
Food: 1
Service: 1
The website pictures are so misleading ! This looks like slop ! I’ve been served jail food ! Definitely take this off the menu if this is the best recipe yall can come up with!
Restaurantji Recommends
Best chicken sandwich around here.
Food: 4
The food and service is ALWAYS good. We love it here!
Atmosphere: 5
Food: 5
Service: 5
They have the best breakfast. Reasonable prices. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy
Wheelchair accessibility: Is handicapped friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Fried Pies
The food is pretty tasty here, service is quick, prices are reasonable. I like the burgers here over most of the other fast food restaurants in the area. Would recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bigger Jack Combo
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