Krystal

2918 20th Ave, Valley
(334) 768-2111

Recent Reviews

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Thomas Hurley

Fast, yummy, as expected. Never had a bad day at Krystal. Haven’t met anyone who has quite frankly. Got a five-pack for the road with a fresh sweet ice tea. Oh yeah!

Note: Bite-sized yummy burgers, bite-sized yummy picture. I was driving, after all! Lol.

Atmosphere: 5

Food: 5

Service: 5

Katrace Triplett

They made me wait at the drive through for 30 mins.. when I finally go to the window to see why no one was answering me she said they are short staffed and can't take orders at the window. But it was a long line so I see why they don't have many locations anymore...sad

Atmosphere: 1

David Treadway

Always good hard to beat a krystal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Krystal Burger and Fries, Fries, 4 Krystals Combo

jossette

I think someone mopped the dining room floor with a greasy mop from the kitchen your fate will literally slide out from under you

Atmosphere: 2

Food: 2

Service: 3

Tommy Mikell

Put in an order on door dash at 12:30, they don't close until 2, they proceeded to never prepare my order. So I went up there at 2 for the manager to tell me to talk to door dash and walked away from the locked door, no apology or anything. Tried to talk to door dash and the virtual assistant won't refund anything except the $5 tip. Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Erica Wilson

Victoria was the sweetest, she was so kind to us from the time we walked in until we left! We are 1.5 hours from our home town but she made us feel right at home! Huge thank you to her she was amazing!! The world needs more Victoria's!!!

Atmosphere: 5

Food: 5

Service: 5

Erica McGhee

Victoria was the sweetest, she was so kind to us from the time we walked in until we left! We are 1.5 hours from our home town but she made us feel right at home! Huge thank you to her she was amazing!! The world needs more Victoria's!!!

Atmosphere: 5

Food: 5

Service: 5

Melissa Page

Went drive thru but order was correct and fries were good & HOT.

Atmosphere: 4

Food: 5

Service: 4

Russell Lauderdale

The onions on my Krystal were burned?

Atmosphere: 1

Food: 1

Service: 1

Chip Newman

They are slow

Kobe Kenney

Good food and friendly staff, even at 11

Food: 4

Service: 5

Brian Van Meter

Good clean dining room. Sackfull is a lot of

Atmosphere: 4

Food: 4

Service: 5

Muriel Heard-Collier

I waited in the drive thru for more than 35 minutes! There was only 1 other customer ahead of me. My food was hot and fresh but that wait was ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chili Cheese Fries, Slider, Tots

Christopher Moore

If I could leave zero stars, I would, took 20 minutes to get to the window, with only 3 cars in front, no customers inside, took another 15 to get my food and the quality was poor when I received my food. Out of frustration and the idea that I could have to sit potentially another hour, I left without my order even being corrected ?????

Parking: The parking lot hasn't been updated, and the way that the drive thru is set up sucks. Poor condition for the whole establishment, in need of update desperately

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Junkyard Fries, Chili Cheese Pup

Mike Nielsen

What's up for lunch on the trip back from Atlanta and the food is disgusting. The meat was gray and lukewarm, fries were burnt and trying to bite through the chicken in my crystal chicks was like shoe leather only to find that the chicken inside the crust was half the size of the crust. This location continuously underwhelms so I figured it was time to leave a review. The facility is dirty and in desperate need of rehab and from the presentation and quality of the food I would imagine the staff does to. Do better Krystals, this was an absolute waste of $20.

Atmosphere: 1

Food: 1

Service: 2

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