Pizza Hut
3009 20th Ave, Valley
(866) 219-7177
Recent Reviews
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Vegetarian options: The staff is very nice and friendly and the place is clean and the pizza is delicious
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Meat Pizza
0/10 Recommendation!
Ordered 2 pizzas from Valley location. The pizzas looked raw, the cheese was separated, and the wings tasted old. After waiting for 10 minutes at the pickup window, the employee gave my wife attitude on top of all of this.
Atmosphere: 1
Food: 2
Service: 1
There is no way to contact them directly about issues with order. Food is very over priced.
Atmosphere: 3
Food: 4
Service: 4
If you order take out or delivered you better add extra sauce on your order or they won't even tint your Supreme Pizza dough pink with the sauce. I spent over 40.00 dollars and tipped them before going to pick up my order. Now I understand why it was already waiting for me when I arrived 10 minutes later, they cut my order time by choosing to delete the sauce and a couple other toppings I paid extra for. Wish we could subtract stars or give negative stars. They need to close the damn doors for good if their service is going to stay at such a sorry level. What next Pizza Hut? Y'all gonna hold up the customers at gun point when they show up to pick up their order? With the quality, and pride they used in Valley, Alabama I would NOT put it pass them. Then they refused to answer their phone. I guess their NEW motto is that they can't get it wrong if they don't answer their complaints. Pizza Hut, you owe ME 40 dollars and you can come pick up this hog slop you call Pizza. Sorry garbage. š
Food: 1
Ordered online, one small pizza. I have waited over one hour past the estimated delivery time, Credit card was charged, and still no pizza. I called three times, never spoke to a person! Not good business.
Service: 1
Drive through was great. Had a funny conversation with the employee
Food: 5
Service: 5
Came here to get the family some dinner. Very messy, not good customer service. Got to the counter and was asked āwhat can we get for you?ā I asked if they had a menu. No menus. I do understand it is pizza but ik they sure a variety of things. Took over 35 min to get two single little pizzas and an order of cheese sticks. Had people come in AFTER us that received food before us. Not sure if it was bc two people were outside the whole time or not. But yeah definitely wonāt be coming back here. Mine as well shut the place down.
Atmosphere: 1
Food: 1
Service: 1
I love this place so much. You get so much for the price and the manager and everyone who took my order up front is awesome. They have the best pizza! My family love it! š
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with 3 Pizzas
Iām very disappointed in the quality of my food. I paid almost $40 with a decent tip to get crappy food. My large thin supreme pizza with extra cheese had hardly any toppings and if you look at the picture they didnāt add the extra cheese I paid for and my pasta only had 4-5 pieces of chicken in it and Iām being generous. Totally disappointed in the quality because I used to work at Pizza Hut so I know what their standards are and they are certainly not meeting them.
Recommended dishes: Supreme Pizza
Specifically asked for no onions and jalapeƱos got home and itās like someone took a handful of onions and threw them on my personal pizza and I canāt eat it due to the evolution outbreak and there was no jalapeƱos but instead banana peppers like really? And the receipt said jalapeƱos and no onions how crazy???
Restaurantji Recommends
The cashier was Rude and disrespectful
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheese Sticks
Tried to order onlineā¦didnāt work. Went inside and ordered one large Supreme pizzaā¦45 minutes later I got the pizza. Itās possible that if I had not stepped up to the counter and reminded them of my order, that it would have taken longer. Absolutely ridiculous! I DO NOT RECOMMEND THIS PLACE.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff
We had stayed away from this Pizza Hut for some time, and a neighbor informed us that it was now very much improved. We gave it a try, and I'm really pleased to say that the employees are really doing an outstanding job. They were all super courteous, respectful, and on the job. I highly recommend to the locals to come back to them again. You'll be glad that you did.
Parking: Very easy to maneuver. Easy in and out access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Supreme Pizza, Specialty Pizza, Create Your Own Pizza
Great service at the pickup window!!!
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
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