Popeyes Louisiana Kitchen

2802 20th Ave, Valley
(334) 631-1250

Recent Reviews

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Deborah Wasson

Saturday, 5:30 pm. NO chicken. They waited until they had sold everything before preparing more. Sign says “under new management” that’s a laugh! Management is not managing very well, since this is the same issue that has been going on since they first opened.

Service: 1

Meyonna Jackson

Order a 10 piece family meal just to get home to feed my family and had 8 pieces. I should’ve received what I paid for

Atmosphere: 1

Food: 1

Service: 1

Jinsu Jeong

Taste changed after new management.
Chicken is not juicy as before, not crispy as before.
It's too unfortunate.

Curtis Johnson

Sign says new management. I think they need new new management. Looks post apocalyptic.

Atmosphere: 1

Food: 1

Service: 1

Bdette R.

I ordered 2 $5 boxes of dark meat chicken ( one box was supposed to have a spicy thigh and 2 regular pieces) for a good price. When I got home to Pine Mountain and opened my box, I realized the chicken was cooked hours ago, not one piece was spicy, the skin on it was like rubber, and there were no seasonings on it. This was my 1st time ordering from this location.. and my last.

Atmosphere: 4

Food: 1

Service: 5

CASSANDRA CASSELL

The food was delish and the cashier was SO POLITE! Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Raven James

The crew was so nice and moved speedy today! I’m actually liking the new management and crew members I’ve been seeing

Atmosphere: 5

Food: 5

Service: 5

eric patrick

Royal was absolutely great with everything. We need more people like her. 5star service.

Atmosphere: 5

Food: 5

Service: 5

kathyjean carlton

$3.51 for a cup of water is absolutely insane

Annessia Scott

Food was good but my bean and rice wasn't fresh, was kind of dry 😞

Atmosphere: 5

Food: 4

Service: 5

JG Bigfish

Pitiful experience with the wraps. It's supposed to be a chicken tender, at least the False Advertisement on tv shows the chicken hanging out.
I basically spent $10 on two wraps, one may have had a boneless wing in it, the other only some crust.
I ordered one classic and one spicy because the spicy is usually too hot. It took two bites to even find anything with chicken flavor with only one bite with any kind of sauce, Ranch or Spicy...
I live close by, but you've robbed me for the last time and I'll tell everyone I know.
And why do i have to beg for napkins?
But in hindsight there was Nothing to wipe off my face or hands.
It's very hard for me to use civil language, harder than finding chicken in your... stuff, i won't call it food.
Popeyes is 1000% better at every place I've ever been.
Attitude and tortillas was all i got...

Atmosphere: 1

Food: 1

Service: 1

Vance Holmes

Does not pay contractors. Freezer was down for months and they were still using it. Serving people spoiled food. If you got sick this is the reason why. When they finally called someone to fix it they didn't pay. Corey Rice is the manager and claims to be a bishop. What a joke of a person. I came out on a Sunday and spent 6 hours repairing the freezer. He promised payment on the following Monday and now he just strait ignores and will not respond.

Jason Parker

50 dollars blown. 16 tenders were thin and over cooked. Had to wait 5 mins for 1 side to be put into a container.

william holmes

Doesnt pay their bills to people who come to fix things. Serves food out of warm freezers

Sara Roberts

We pulled up to the drive thru and the screen wasn’t working fully and glitching. The worker at the drive thru asked what we wanted and we asked for a minute to decide. Immediately tells us to just order box. We tell her that’s not what we wanted and proceed to order which took us max 45 seconds to decide. We pull up to the window and she’s bitching at max volume “when you pull up to the drive thru you should know what you want”. Well maybe fix your menu so customers are able to read. I ordered 3 tenders and this is what we were given. 2 small tenders and a cluster of breading. EXTREMELY unprofessional and completely rude.

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