Popeyes Louisiana Kitchen
2802 20th Ave, Valley
(334) 631-1250
Recent Reviews
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Does not pay contractors. Freezer was down for months and they were still using it. Serving people spoiled food. If you got sick this is the reason why. When they finally called someone to fix it they didn't pay. Corey Rice is the manager and claims to be a bishop. What a joke of a person. I came out on a Sunday and spent 6 hours repairing the freezer. He promised payment on the following Monday and now he just strait ignores and will not respond.
50 dollars blown. 16 tenders were thin and over cooked. Had to wait 5 mins for 1 side to be put into a container.
Doesnt pay their bills to people who come to fix things. Serves food out of warm freezers
We pulled up to the drive thru and the screen wasn’t working fully and glitching. The worker at the drive thru asked what we wanted and we asked for a minute to decide. Immediately tells us to just order box. We tell her that’s not what we wanted and proceed to order which took us max 45 seconds to decide. We pull up to the window and she’s bitching at max volume “when you pull up to the drive thru you should know what you want”. Well maybe fix your menu so customers are able to read. I ordered 3 tenders and this is what we were given. 2 small tenders and a cluster of breading. EXTREMELY unprofessional and completely rude.
We went here on Thursday May 1st at 7 P.M. the rude cashier working the window yelled at us when we pulled up to the window for politely asking for one second while we figured out what we wanted. She said that “ you’re are at a drive through asking for one second you should know what we want”. Keep in mind the menu was glitching and we could barley see what was on the menu when we pulled up. Then this is the food we receive. One piece had meat in it the rest was nothing but breading. Of course they didn’t give a receipt so we can’t take the food back. What a joke.
Worst Popeyes there is. Can't even do a mobile app order right. Food is ok if you can wait 30 minutes. Eat at the Guthrie's beside them, their a lot better.
Worker in the drive thru was not paying any attention to taking our order. We ordered 5 blackened strips……we got 3 small strips. Ordered 3 pc spicy….got regular chicken. Red beans and rice was old and hard. All our meals were missing biscuits. Didn’t receive a receipt. Tried calling back up there of course they don’t answer the phone. Spent $35+ on trash
The woman running the cash register at 2:30 on Sunday, April 13, 2025, was EXTREMELY rude. She rolled her eyes, never smiled, acted annoyed and like we were bothering her by coming in to order food. My son asked what sizes were available and she rudely pointed to the menu behind her and rolled her eyes. She huffed and sighed too. I can assure you that we were not rude to her, we were pleasant the entire time and thanked her for serving us. I just don't understand why someone working at a register, serving customers, would act so mean and hostile. It was just sad. This woman had one of the worst attitude problems I've ever encountered in my life! Shame on you, Popeyes , for employing someone like that. Do better.
Ice machine was not working, food was okay
Shrimp 🦐 and chicken 🐔 was delicious 😋
Restaurantji Recommends
Great Service And Great Food
Everything was great 👍🏼
Chicken strips looked like chicken nuggets
This the worst Popeyes I've ever been to the customer Service sucks, they rude and they never had food they should have no matter what time you go and if you ask for sauce they have a whole attitude about it nothing to pay for it if I ask for it I'm paid the money for whatever I want and the one Valley Alabama they need to come change the owner and management down to the employee.....HORRIBLE... when you ask for management they have the worst attitude.
Food was great, drive thru was fast
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