Zaxby's Chicken Fingers & Buffalo Wings

The parking lot is dark at night. Couldn't tell if they were open or not. Food was great.

Tried the new Chicken Bacon and Ranch quesadilla it was great!

The food was good and fresh. The cashier was professional and friendly.

Fried pickles were tough as leather.

Ordered wings & things traditional wings, realized she didn’t ask what sauces once headed to window. Ask at what sauces are in the bag ranch & zaxbys ask for extra sauce can’t purchase extra sauce at window so I ask why she didn’t ask me about my sauces when I ordered. Left open food had boneless wings which I hate. Called back to speak with manager when she answered she was laughing & I told her about not asking what sauces I wanted she told “WE CANT READ YO MIND” & that it was ranch & Zax sauce which they give u anyway but it was not any Zax sauce just two ranche. Tried to explain I was told again WE CANT READ YOUR MIND” ! I was hung up on by manager & they would not answer when I called back! Rude, disrespectful, ghetto manager. Don’t spend your money where they don’t put the customer 1st!!!

Got a really big family meal and we got it as soon as we pulled up to the window they where really fast and we appreciate that

Vegetarian options: Yes

Kid-friendliness: It's kid friendly

Wheelchair accessibility: Yes it's wheelchair accessible

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Cobb Salad, Salads, Chicken Fingerz, Traditional Wings, Fried Pickles

Very good service.

Food: 5

Highly impressed with this location, great fast food with awesome employees.

Atmosphere: 5

Food: 5

Service: 5

I ordered 3 salads and 2 finger meals when I left opelika area, ordered for pick up. Got there and sat for 20 minutes, after driving there, waiting for it to be ready. Listened to the workers fighting and arguing the entire time. No one has their crap together. There was one lady trying to rein everything in.
Sloppy team

Atmosphere: 1

Service: 1

Absolutele garbage service. Tried to order extra zax sauce and they wouldn’t give it to me, wouldn’t even let me pay for extra. Ordered traditional wings, got boneless in the box. Tried to get them to fix it and they wouldn’t, had to pay for more wings to then get the correct traditional wings. What a bad look for the franchise.

Atmosphere: 1

Food: 1

Service: 1

Food was good, just need a little cleaning

Atmosphere: 3

Food: 5

Service: 5

Ordered 2 salads and one looked like someone played with it while the other had everything that I didn’t want on it. Along with the attitudes of the workers, too many kids working in there in my opinion. I just took the loss and tossed the food. Will not be returning there.

Atmosphere: 1

Food: 1

Service: 1

The food has been cold the past couple of time I’ve ordered and food has been wrong

Atmosphere: 1

Food: 1

Service: 1

I have always really liked Zaxbys, but today I was left feeling really disappointed by my experience. I waited in the drive thru like normal and I ordered a large Diet Coke with fried pickles. However, when I got to the window to pay I accidently dropped my card while trying to give it to the worker. This resulted in her slamming the window and walking off to do something else. I kind of sat there confused but I brushed it off. Then the lady came back to the window and practically shoved my drink at me. I don’t know what this woman’s issue was or if she got mad that I dropped my card for some reason, but Zaxbys, you and your employees need to do better. Also my fried pickles were mushy and undercooked.

Food: 3

Service: 1