Chipotle Mexican Grill

Every time I order from a delivery app food allways has meat added to it even when I ask for a veggie meal TERRIBLE MANAGEMENT AND

Atmosphere: 1

Food: 1

Service: 1

Love the food, the service and the staff at this location is terrible. Always someone new that doesn’t quite know enough, like they can’t keep staff around… Store should really look into the turnover.

Atmosphere: 3

Food: 5

Service: 1

The former manager of Cava in homewood works there now. Walked in and walked out.

Atmosphere: 1

Food: 1

Service: 1

Best Chipotle in Birmingham! I will drive to this location, passing all the others. You’re immediately greeted upon arrival, and the atmosphere and cleanliness are top tier! I was able to try the new brisket before deciding if I wanted it (they actually care and show they were properly trained), and let’s just say they aren’t stingy. I didn’t have to ask or beg for extra anything. I love this location so much that I had to leave a review this time—they always go above and beyond!

Atmosphere: 5

Food: 5

Service: 5

Had the worst service ever, I guess it's due to my race or what ?

Atmosphere: 5

Food: 4

Service: 1

I drove seven minutes out of my way and passed to chipotle just to go to this location because of the service reviews. I wanted Good service. When I came there, I did not get greeted and when I said hello, there was no response back. The whole entire time they were no interaction other than being racist. I said I would like black beans twice and I guess she didn’t hear me and she said it’s OK for you to say black jokingly. I said have a good day no response. Then two other groups of people come in after I sit down to eat And she treats them with respect and I totally different attitude. I expect the same service from everyone. The whole entire time I was eating all I heard in the background was cussing

Atmosphere: 1

Food: 4

Service: 1

everything was great the customer service the food everything was top shelf.

Atmosphere: 5

Food: 5

Service: 5

I went to this location at 1130, they open at 11. They had no brown rice, no salad greens, no dressing, which Is my favorite, no forks out, no music. We asked if they could make the dressing, and how long it would be to make it, they just stared at us. In the future I will go to the Hoover location only. Very disappointing.

Atmosphere: 1

Food: 3

Service: 1

Uber eats order. Left off our queso. Like no queso! Forget my beans, leave my salsa , but you forgot to give our delivery guy the $3 Queso!!!

Food: 1

Service: 3

Workers are impatient and very rude do better

Atmosphere: 3

Food: 4

Ask (what I thought) was a nice lady, “can we get in to get the food a couple min early”. I was thinking like 5 min….she said no before I could even tell her the reason. Then said no much more aggressively. The reason is so that I can get to my daughter’s soccer game in time. So many people these days default to NO. Almost feels like she paying me to be here. SMH

Service: 1

This was the best chipotle i’ve ever eaten. Everytime I come here I am so impressed. Customer Service is also phenomenal.

Atmosphere: 5

Food: 5

Service: 5

Food was ok

Atmosphere: 5

Food: 4

Service: 5

incredibly disappointed. staff was rude and overcharged me.

Atmosphere: 1

Food: 1

Service: 1

10/7/24 12pm: Only gets 2 starts because the gentleman in there very kind. The “manager” was not so friendly at all.. not with me, my coworker, or HER coworker. Not going back :)))))

Service: 2