VERY DISAPPOINTED! I live 30 minutes away I got home ready to eat a my wings look like this! Taste is horrific.
Food: 1
toni mitchell
All good experiences with online orders at this location (Wetumpka)
Atmosphere: 5
Food: 5
Service: 5
Adrianna K
13 minutes from losing and my food was fresh. The workers were extremely nice. I wish I would've caught the ladies' name because she was one of the best!
Atmosphere: 5
Food: 5
Service: 5
Michelle Edwards
The manager on duty was professional and AWESOME! She corrected our order and the food was hot & good!
Atmosphere: 5
Food: 5
Service: 5
Debby Fielding
The last 2 times we picked up our order from them they’ve left 1 extra side out that we ordered & paid for. My husband didn’t check our order with the first one because we live about 23 mins from there & he was in a hurry. We don’t normally have an issue.The next time he didn’t think of it because we thought once is ok then they did the same with the 2nd order. We usually buy from there once a week. If we continue to eat from there we will check our bags for our entire order.
Atmosphere: 2
Food: 4
Service: 2
Lashon Thompson
We will never stop there again Old chicken and tenders 1st time and the last
James Dennis
All great people with smiling faces
Atmosphere: 5
Food: 5
Service: 5
Caroline Ledbetter
I ordered online, it said it was ready but when I got there it was not ready. They also forgot half of the food in the 20$ buckets they keep advertising. Just a terrible KFC location in general. Don’t bother.
Samantha Buchanan
I placed a mobile order for a chicken little because my blood sugar was dropping (diabetes). When I got to the window they told me it hadn’t processed yet on their end. I asked if I could wait a moment at the window to see if it goes through, she told me firmly no. (There were zero customers behind me). I said how would I know if the order goes through, she told me to wait 2-3 minutes in the parking lot and come back through even though I showed her my order confirmation. All of it seemed unnecessary and the individual could’ve went about it in a more tactful manner. She could’ve told me to park out front and when it processes and is made someone could bring it out to me. Usually I LOVE Wetumpka KFC. But after today, I won’t be returning. Also, the chicken little (which is the only thing I ordered), was SMOTHERED IN MAYO. What a waste of time. Having to wait 15 minutes FOR ONE MOBILE ORDER ITEM.
JoAnna Sanders
I love our KFC in Wetumpka! I usually eat there at least twice a week & the food is always fresh, hot & delicious. All the staff are always nice to me & the lady who runs the drive-thru is so sweet! She is always friendly & so positive & upbeat! Besides the delicious food, I always enjoy seeing her. 😊⭐️
VERY DISAPPOINTED! I live 30 minutes away I got home ready to eat a my wings look like this! Taste is horrific.
Food: 1
All good experiences with online orders at this location (Wetumpka)
Atmosphere: 5
Food: 5
Service: 5
13 minutes from losing and my food was fresh. The workers were extremely nice. I wish I would've caught the ladies' name because she was one of the best!
Atmosphere: 5
Food: 5
Service: 5
The manager on duty was professional and AWESOME! She corrected our order and the food was hot & good!
Atmosphere: 5
Food: 5
Service: 5
The last 2 times we picked up our order from them they’ve left 1 extra side out that we ordered & paid for.
My husband didn’t check our order with the first one because we live about 23 mins from there & he was in a hurry. We don’t normally have an issue.The next time he didn’t think of it because we thought once is ok then they did the same with the 2nd order.
We usually buy from there once a week. If we continue to eat from there we will check our bags for our entire order.
Atmosphere: 2
Food: 4
Service: 2
We will never stop there again
Old chicken and tenders 1st time and the last
All great people with smiling faces
Atmosphere: 5
Food: 5
Service: 5
I ordered online, it said it was ready but when I got there it was not ready. They also forgot half of the food in the 20$ buckets they keep advertising. Just a terrible KFC location in general. Don’t bother.
I placed a mobile order for a chicken little because my blood sugar was dropping (diabetes). When I got to the window they told me it hadn’t processed yet on their end. I asked if I could wait a moment at the window to see if it goes through, she told me firmly no. (There were zero customers behind me). I said how would I know if the order goes through, she told me to wait 2-3 minutes in the parking lot and come back through even though I showed her my order confirmation. All of it seemed unnecessary and the individual could’ve went about it in a more tactful manner. She could’ve told me to park out front and when it processes and is made someone could bring it out to me. Usually I LOVE Wetumpka KFC. But after today, I won’t be returning. Also, the chicken little (which is the only thing I ordered), was SMOTHERED IN MAYO. What a waste of time. Having to wait 15 minutes FOR ONE MOBILE ORDER ITEM.
I love our KFC in Wetumpka! I usually eat there at least twice a week & the food is always fresh, hot & delicious. All the staff are always nice to me & the lady who runs the drive-thru is so sweet! She is always friendly & so positive & upbeat! Besides the delicious food, I always enjoy seeing her. 😊⭐️
Restaurantji Recommends
Customer Service is terrible and the cashier had a nasty attitude, chicken is burnt, old grease and the fat cow slam the window in my face.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Hot food and good service. SOME OF THE BEST CHICKEN.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw, Pot Pie Combo
Service was great food was amazing!!Great staff 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich, Spicy Chicken Sandwich, Mashed Potatoes, Famous Bowl Combo
Great food nice environment very clean! Customer service was great 😃
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw, Mashed Potatoes
Great food and service
Atmosphere: 5
Food: 5
Service: 5
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