Domino's Pizza
1436 Harrison St, Batesville
(870) 698-9099
Recent Reviews
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Just today…I posted the receipt next to a picture of the pizza with a piece of pepperoni pulled off. It was supposed to be extra sauce and don’t even think it’s normal sauce…I had to make some from scratch. Both the tracker and screen showed it ready for pick up at 1:45 but they didn’t pull it out and box it until after 2 (we did carry out today bc of the holiday see below). We’ve previously had issues with some days they can’t even do delivery.
Food: 2
Service: 1
I love dominos but the last 3 times I have ordered delivery it has taken at least 2 hours. The night before last, I ordered at 6:30pm for delivery now (not later) and I got my pizza at 10:15pm. I love dominos but dang. It shouldn't take that long. And when I tried to call, the recording said I ordered for future delivery, which I didn't, and I couldn't even get through to find out what happened.
Food: 5
To be fair, I can't actually say anything about the food. I called to place an order, went through the automated system, finally got answered by a real person who immediately put me on hold. I waited 4 minutes then hung up. I was really disappointed since I hadn't had Dominoes in a long time and it sounded good
Edit Dec 2025: the customer service is still absolute 💩. Don't bother trying to get delivery
Atmosphere: 1
Food: 4
Service: 1
Ordered delivery. Hour and a half later called and they said they had one driver and one cook. Understandable. Said it'd be another 30 to 45 min. Sure alright no problem. Another hour later no update nothing on the tracker. So after 2 and a half hours I canceled my order because its midnight at this point and my daughter who wanted a late night pizza is already asleep.
I think what some of the other reviews fail to realize is this dominos is smaller than most, and the staff are always trying their best. If you haven't worked in fast food or food service then I would understand the entitlement some others have.. But they make the best pizzas. They have amazing desserts. And the staff are always very cooperative and apologetic if anything happens with an order. It's honestly so cool seeing the entire staff team moving and flowing about different stations to help each other and help meet order requirements. Amazing amazing!
Atmosphere: 5
Food: 5
Service: 5
This Domino's location is genuinely one of the worst places to order delivery from in the entire town. I have waited two hours or more for my pizza countless times, and, on average, it takes at least an hour and a half for them to deliver it. Half the time, they do not accommodate any requests (e.g., well-done pizza, light cheese, extra cheese, etc.).
I’m not sure if this is due to how “busy” they are on a day-to-day basis, but I do not see a world in which I order pizza on, say, a random Monday night and still have to wait an hour and a half for it to be delivered. The delivery time isn’t even the worst part about this Domino’s location, it’s a mix between the fact that they do not put your food into the oven until half an hour (or more) after you order it, and how rude the employees act on the phone when you call and question them on why your food is taking a tremendous amount of time. The estimated delivery times NEVER, and I mean NEVER, match up with reality. If you’re going to make me wait 2 hours for my pizza, at least let me know so I can take my business elsewhere.
Whoever owns this chain must be one of the biggest cheapskates of all time; they never have more than one delivery driver on their “busiest” nights, which, granted, feels like every single time you decide to order from them.
Food: 3
Service: 1
Terrible costumer service. Long wait time. Don’t order from here unless you want to wait 2 hours for your order to even be prepped.
Atmosphere: 1
Food: 1
Service: 1
This place is awful. The past 3 times we’ve been they’ve given our order to THE WRONG PERSON! We order online and go in once the app lets us know it’s ready. LITERALLY the past 3 times our food is missing and then we have to wait even longer. Today was the last straw, they gave my order to the wrong person and on top of that IT WAS THE WRONG ORDER. We’re done with Dominos. Y’all need to get it together, it’s honestly embarrassing to have 4 employees leaning on the front counter and giving out the wrong orders when the name is clearly on the tickets. Do better!
Atmosphere: 1
Food: 1
Service: 1
No one wears gloves when preparing food
Atmosphere: 2
Food: 3
Service: 1
This place used to have terrible service but now I think they have gotten MUCH better
Food: 4
Service: 4
Restaurantji Recommends
Waited 40 minutes for our order since they were busy. Then they tell us they dropped our pizza in the floor and are remaking it. Then they remade the wrong pizza and gave us said wrong pizza. Came back, and they STILL didn't have our pizza ready. Overall wait was an hour and 10 minutes, and I had to ASK for a discount because they still wanted to charge full price. Rest of my food was cold by the time I got the pizza. They also screwed up 2 other people's orders while I was there. Definitely do not recommend this dominos location.
Food: 1
Service: 1
I just picked up myonline order and their was a very rude young lady with a pony tail their I asked for her name and she said she didn't have to give it to me so I'm not sure what her name is but she was very rude
Atmosphere: 4
Food: 5
Service: 2
Despite the fact that the tattoo shop next door was having a special, the workers inside Domino's were working like a well-oiled machine. Everyone was nice and apologizing if anyone had to wait and it was Friday the 13th. Y'all were rocking it!
Atmosphere: 5
Food: 5
Service: 5
Great sausage pizza
Atmosphere: 5
Food: 5
Service: 5
Rude managers
Atmosphere: 1
Food: 2
Service: 1
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