Paid $20 for a foot long chicken bacon ranch. The amount of meat they put on was barely enough for a 6”. I’m honestly insulted by how much I just paid to eat bread with a few scraps of meat.
Atmosphere: 1
Food: 1
Service: 1
Essence Thomas
Came in today and was rudely greeted by a black male. He had his AirPod in, didn’t speak, and rolled his eyes as if he was annoyed I was coming in. I asked him to toast and place my meat a certain way. He continued his attitude and began arguing with me why he wasn’t fixing it. I simply told him that he had been rude as soon as I walked.. his response was “he just woke up from his nap”. I said that has nothing to do with providing good customer and fixing the customer sandwich how they prefer. I asked for someone else he stated he was the store manager. Still refusing to fix my sandwich as I asked.. just going back and forth with me. This who you have running your store. Someone who lacks professionalism, customer service, and simple hospitality. You can tell he doesn’t enjoy his job. Me being a paying customer I should be allowed to express how I would like my food made as that whole point of subway and your company’s slogan.
Will Traylor
Trudy was amazing very energetic and took very good care of me, thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Amber Maples
Tina was the best!! Give her a raise she made the experience wonderful
Atmosphere: 5
Food: 5
Service: 5
John Rand
The experience was just downright awesome, the crew was prompting ready to go when I got there My order was already prepared and everything tasted great!
Atmosphere: 5
Food: 5
Service: 5
Tasha
The black guy up there is very handsome and very nice great service
BROKEN BONE
Subway Eat Fresh.. ha what a joke. Out of everything what they did have was in questionable condition, Soda fountain was out, employee on a personal call the entire time. Good job subway!! 👏
Atmosphere: 1
Food: 2
Service: 1
Art \u0026 Tamara Parker
During my visit, I ordered a sandwich that included artisan bread, which unfortunately was not fresh—it was extremely hard and inedible. I had no choice but to remove the contents and discard the bread entirely.
Additionally, I was charged for a Fresh Meal, which I did not request, and I did not receive the accompanying fountain drink and chips. This discrepancy added to my overall dissatisfaction with the experience.
The staff member assisting me appeared uncertain of the process, distracted, or overwhelmed. I was asked multiple times the same questions regarding the size of the sandwich, the type of bread, and whether I wanted it toasted. While it is understandable to repeat a question once for clarity, being asked several times throughout the process was disconcerting and gave the impression of disorganization.
I did reach through online support after try twice to get the manager at the store. Who seemed not to be on the premises and staff was uncertain to when they would be. My reply to my complaint was answered by the general manager with a GENERIC FORM LETTER! This is not an acceptable or satisfactory response to customer complaints. Remember it is customer who keeps your business running.
I will no longer be using this location on Military Rd, Benton, Ar.
Atmosphere: 3
Food: 1
Service: 1
Zach Hill
We placed a mobile delivery order here through the subway app. And didn’t receive our chips and on my sandwich I found some hair in it. Also my sandwich wasn’t warmed up it was still cold and cheese wasn’t melted my wife’s meatball sandwich was cold as well there was no way to reach out through the mobile app very dissatisfied worker wasn’t any help either will be contacting the storage manager in the morning this was placed in my wife’s account
Food: 1
Service: 1
Dee Sanford
Order for delivery and the driver has been waiting 30 minutes trying to pick it up! When she asked how much longer, they holler at her and said they would go slower if she kept asking!! Will no longer order from the store on military road!!
Placed order through DoorDash. Food arrived quickly, but the food was terrible.
1) The chicken on the Sweet Onion Chicken Teriyaki sandwich was cold as ice. 2) Ultimate bacon chicken ranch sandwich had 2 pieces of bacon. It was basically a mayonnaise sandwich.
Atmosphere: 3
Food: 1
Service: 3
Circe
Normally I love this location and everyone is pleasant, food is great…but this is the first time I’ve had Cherish and genuinely I would pick somewhere else if I saw her at the counter again. Extremely rude, huffy, and irritated to have customers in the building at all. She treated every step of the order as if we were a burden to her, sighed and rolled her eyes multiple times with each additional sandwich ordered, and at the end when she asked if that was everything and we said yes, she rolled her eyes and said “I hope so”. Had to tell her multiple times our order was together, and she made us pay before the order was finished. Had to re-grab her attention multiple times to even have all the sandwiches in the order made, because she repeatedly tried to end the order with each sandwich. Also had to repeat ourselves multiple times despite listing veggies slowly as she put them on and she still had to have many steps repeated to her, as she tried to leave multiple things off all three sandwiches. Those last two wouldn’t have bothered me so much if she didn’t sigh, roll her eyes, and huff at us the entire time. She also left the only other two customers present standing there waiting while she treated our three sandwich order like multiple separate orders. Genuinely I would walk right back out if Cherish was ever the only employee in the building again. Otherwise this location is absolutely wonderful.
Atmosphere: 4
Food: 5
Service: 2
janet dotson
The food was good and the service was great.
Food: 4
Service: 5
Savannah Grace
Lauren was an absolute gem! I could tell she had a good sense of task prioritization, multitasking on advance orders and in-restaurant customers. I would be happy to return knowing she’s behind the counter.
Paid $20 for a foot long chicken bacon ranch. The amount of meat they put on was barely enough for a 6”. I’m honestly insulted by how much I just paid to eat bread with a few scraps of meat.
Atmosphere: 1
Food: 1
Service: 1
Came in today and was rudely greeted by a black male. He had his AirPod in, didn’t speak, and rolled his eyes as if he was annoyed I was coming in. I asked him to toast and place my meat a certain way. He continued his attitude and began arguing with me why he wasn’t fixing it. I simply told him that he had been rude as soon as I walked.. his response was “he just woke up from his nap”. I said that has nothing to do with providing good customer and fixing the customer sandwich how they prefer. I asked for someone else he stated he was the store manager. Still refusing to fix my sandwich as I asked.. just going back and forth with me. This who you have running your store. Someone who lacks professionalism, customer service, and simple hospitality. You can tell he doesn’t enjoy his job. Me being a paying customer I should be allowed to express how I would like my food made as that whole point of subway and your company’s slogan.
Trudy was amazing very energetic and took very good care of me, thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Tina was the best!! Give her a raise she made the experience wonderful
Atmosphere: 5
Food: 5
Service: 5
The experience was just downright awesome, the crew was prompting ready to go when I got there My order was already prepared and everything tasted great!
Atmosphere: 5
Food: 5
Service: 5
The black guy up there is very handsome and very nice great service
Subway Eat Fresh.. ha what a joke. Out of everything what they did have was in questionable condition, Soda fountain was out, employee on a personal call the entire time. Good job subway!! 👏
Atmosphere: 1
Food: 2
Service: 1
During my visit, I ordered a sandwich that included artisan bread, which unfortunately was not fresh—it was extremely hard and inedible. I had no choice but to remove the contents and discard the bread entirely.
Additionally, I was charged for a Fresh Meal, which I did not request, and I did not receive the accompanying fountain drink and chips. This discrepancy added to my overall dissatisfaction with the experience.
The staff member assisting me appeared uncertain of the process, distracted, or overwhelmed. I was asked multiple times the same questions regarding the size of the sandwich, the type of bread, and whether I wanted it toasted. While it is understandable to repeat a question once for clarity, being asked several times throughout the process was disconcerting and gave the impression of disorganization.
I did reach through online support after try twice to get the manager at the store. Who seemed not to be on the premises and staff was uncertain to when they would be. My reply to my complaint was answered by the general manager with a GENERIC FORM LETTER! This is not an acceptable or satisfactory response to customer complaints. Remember it is customer who keeps your business running.
I will no longer be using this location on Military Rd, Benton, Ar.
Atmosphere: 3
Food: 1
Service: 1
We placed a mobile delivery order here through the subway app. And didn’t receive our chips and on my sandwich I found some hair in it. Also my sandwich wasn’t warmed up it was still cold and cheese wasn’t melted my wife’s meatball sandwich was cold as well there was no way to reach out through the mobile app very dissatisfied worker wasn’t any help either will be contacting the storage manager in the morning this was placed in my wife’s account
Food: 1
Service: 1
Order for delivery and the driver has been waiting 30 minutes trying to pick it up! When she asked how much longer, they holler at her and said they would go slower if she kept asking!! Will no longer order from the store on military road!!
Service: 1
Restaurantji Recommends
Family involvement
Atmosphere: 5
Food: 5
Service: 5
Placed order through DoorDash. Food arrived quickly, but the food was terrible.
1) The chicken on the Sweet Onion Chicken Teriyaki sandwich was cold as ice.
2) Ultimate bacon chicken ranch sandwich had 2 pieces of bacon. It was basically a mayonnaise sandwich.
Atmosphere: 3
Food: 1
Service: 3
Normally I love this location and everyone is pleasant, food is great…but this is the first time I’ve had Cherish and genuinely I would pick somewhere else if I saw her at the counter again. Extremely rude, huffy, and irritated to have customers in the building at all. She treated every step of the order as if we were a burden to her, sighed and rolled her eyes multiple times with each additional sandwich ordered, and at the end when she asked if that was everything and we said yes, she rolled her eyes and said “I hope so”. Had to tell her multiple times our order was together, and she made us pay before the order was finished. Had to re-grab her attention multiple times to even have all the sandwiches in the order made, because she repeatedly tried to end the order with each sandwich. Also had to repeat ourselves multiple times despite listing veggies slowly as she put them on and she still had to have many steps repeated to her, as she tried to leave multiple things off all three sandwiches. Those last two wouldn’t have bothered me so much if she didn’t sigh, roll her eyes, and huff at us the entire time. She also left the only other two customers present standing there waiting while she treated our three sandwich order like multiple separate orders. Genuinely I would walk right back out if Cherish was ever the only employee in the building again. Otherwise this location is absolutely wonderful.
Atmosphere: 4
Food: 5
Service: 2
The food was good and the service was great.
Food: 4
Service: 5
Lauren was an absolute gem! I could tell she had a good sense of task prioritization, multitasking on advance orders and in-restaurant customers. I would be happy to return knowing she’s behind the counter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Raspberry Cheesecake Cookie
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