Wendy's
$ • Fast Food, Burgers, Pet Friendly
Hours:
2202 N Main St, Brinkley
(870) 589-5050
About Wendy's
Customers' Favorites
Wendy's Reviews
Ratings
Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Wendy's restaurant has received mixed reviews. The management and staff were praised for their exceptional service, with the manager going out of his way to ensure a customized order and creating a positive atmosphere for both customers and employees. Gail, a cashier, was also highly commended for her kindness and helpfulness. Some customers appreciated the good customer service from staff members like Monica Hardaway and Edward McCain, who provided kindness during their visits. The restaurant was noted for being well-stocked, clean, and accessible for wheelchair users, with plenty of parking available, especially when customers were getting gas. However, there were complaints about the cold and nasty fries, with some customers experiencing issues like no cups for ketchup, which led to messes and inconvenience. Others mentioned long wait times, especially at night, with waits of up to 15 or 20 minutes even if a mobile order was placed in advance. The drive-thru layout was criticized for making it impossible to leave once in line, sometimes resulting in very long wait times. Overall, the restaurant offers good food more often than not, but the experience can vary, and the wait times can be frustrating.