Wendy's

Name: Wendy's
Address: 2202 N Main St, Brinkley, Arkansas, 72021, US
Telephone: (870) 589-5050
Price range: $
Rating: 2.8

$ • Fast Food, Burgers, Pet Friendly

Hours:
2202 N Main St, Brinkley
(870) 589-5050

Menu Order Online

About Wendy's

Wendy's restaurant has received mixed reviews. The management and staff were praised for their exceptional service, with the manager going out of his way to ensure a customized order and creating a positive atmosphere for both customers and employees. Gail, a cashier, was also highly commended for her kindness and helpfulness. Some customers appreciated the good customer service from staff members like Monica Hardaway and Edward McCain, who provided kindness during their visits. The restaurant was noted for being well-stocked, clean, and accessible for wheelchair users, with plenty of parking available, especially when customers were getting gas. However, there were complaints about the cold and nasty fries, with some customers experiencing issues like no cups for ketchup, which led to messes and inconvenience. Others mentioned long wait times, especially at night, with waits of up to 15 or 20 minutes even if a mobile order was placed in advance. The drive-thru layout was criticized for making it impossible to leave once in line, sometimes resulting in very long wait times. Some reviews pointed out that the place was not always very clean, with most tables being dirty, and staff members like the cashier sometimes being new and slow. Despite these issues, the restaurant often offers good food, with Wendy’s being a more consistent choice than other fast food chains, especially for items like the frosty. Overall, the experience can vary, with good service and food more often than not, but wait times and cleanliness issues can be frustrating.