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“Comfortable seating with access to plug ins. Staff were friendly and seemed to enjoy their job--they laughed and joked with customers and were singing along with the music and seemed to be genuinely having fun. Hot chocolate was great, the frozen pineapple lemonade is very bland and flavorless but it was made properly and my dislike was not the fault of the staff or location. Highly recommend this location!“
“The manager or GM of this location on campus is very aggressive to her employees and have noticed her two weeks in a row standing outside of the counter watching and commenting on their every move. Shes raising her voice at them in an aggressive way to get her point across. It’s just not a tasteful way to handle any issues with your employees especially in public. Last week, I noticed her talking badly about an employee to another employee (both employees were working at the time), this was at the drink pickup station, there was nothing discrete about this interaction.
I just feel bad for the employees that are getting the blunt end of this.
-Concerned UCA student“
“I stopped by on Monday evening 3/4/24, to get some caffeine to get through the last few hours of driving home on the highway. A wonderful young woman with long brunette hair was so patient and kind with me (I don't normally drink coffee, so I wasn't sure about my order). Her suggestions were spot on and definitely made my mocha so much better. I wish I had gotten her name so I could have called to thank her, but hopefully she'll see this. Thank you!“
“Gabby and Victoria NEED a raise! I was having a complete meltdown after my only bra had a strap break. I had to put on a sports bra and head to town, only to find that the TORRID next door to target doesn't open until 11 WTH?!? And being extremely gifted in that department, no one else carries my size. They completely turned my day around with some kind words, a pink drink and a cake pop! Thank you!“
“I love Starbucks been a loyal customer for twenty years or more. It reminds me of my mom and family, my mother has gone home to the Lord so, for the last 14 years continue the tradition with my daughter for our favorite past time! ❤️? love your coffee and our memories“
“Jen and Mercedes are the only people there who are incredibly nice, and they both go beyond what is required to be polite and helpful. Many of the staff members are rude and condescending. They don’t listen or seem to care about the people they are serving. The manager of this location is not friendly either.“