Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
20864 Arch Street Pike, Hensley
(501) 261-7340
About Sonic Drive-In
Customers' Favorites
Sonic Drive-In Reviews
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I want what is advertised a full blast made just like the signs not huge holes where the. mixer was used and sinking holes where your cup is 3 quarters full
Is there a lettuce shortage? I received one tiny sliver of a piece of lettuce on my burger. Had to repeat my simple order 4 times. No tomato.
Ratings
Menu
Hours
| Monday | 6AM - 10:30PM |
| Tuesday | 6AM - 10:30PM |
| Wednesday | 6AM - 10:30PM |
| Thursday | 6AM - 10:30PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 10:30PM |
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Sonic Drive-In offers a mixed experience according to reviews. The parking policy allows diners to enjoy their meal at ease. While the morning shift might lead to long waits and cold food, the evening crew shines with quick service and accuracy in orders. The staff is described as friendly, making the dining experience pleasant. However, some customers have reported issues with service, such as carhops not being familiar with menu items like the tangy smash sauce, and a lack of attention to detail with orders. One customer noted receiving a strawberry Limeade filled with ice and no lime, while another mentioned missing sauces on multiple occasions. Despite these issues, customers have praised items like the smashburger and hot fries, indicating that a little more attention and a friendly approach could greatly enhance the overall experience.
Visitors should be aware that during busy times, wait times can be longer, as the place is very popular and often crowded. Some customers have experienced errors with online orders, such as missing items or wrong orders, which can be frustrating. There are reports of the restaurant struggling to keep up with demand, especially at the Hensley, Arkansas location, where frequent order mistakes and delays have been noted. Customers have expressed disappointment with the service, feeling that using the app does not always make the process faster, and some have even decided not to return due to repeated issues.