I gave the atmosphere 4 stars because it is always crowded. People are nice and wow they can handle the crowds. Great job guys!! So impressive. With food and service that good definitely it's usually busy.
Atmosphere: 4
Food: 5
Service: 5
Laura Benavides
Best customer service in town!!!
Atmosphere: 5
Food: 5
Service: 5
Alkshy
The only restaurant in Fort Smith/Van Buren that sends messages to delivery drivers saying the order is ready when it really isn't. I've told them this multiple times. I guess they just like to try and cause us harm.
Service: 1
Rocio Correa
Jackson took my order and i asked for a 8 count nugget and didnt ring me up for it. I also asked for a split drink and he rang me up for two drinks and ended up only receiving one to make it worse the person on drinks didnt even end up splitting my drink đ¤Śđ˝ââď¸Also when he read my order back he got confused so rang me up for two large mac and cheese when i only wanted one as well. Overall they couldve done so much better.
ava grace
Often forgets to complete meal before handing out
Latoya Lester
What Chick-fil-A you know that misses?
Atmosphere: 5
Food: 5
Service: 5
Charline Morrison
It's a bit more crowded than I prefer but always good food and good service
Atmosphere: 4
Food: 5
Service: 5
TJ Willoughby
Ordered a spicy chicken biscuit meal. 2 sausage biscuits. A scramble bowl. We drove all the way home and I donât even have my spicy chicken biscuit.
Atmosphere: 1
Food: 1
Service: 1
Clareese Stroman
So disappointed twice in a row my order was late waited 10 mins for my order. Then noted to them that Iâm late and needed my order or refund. Couldnât get me my order WHAT I wanted. Ridiculous
My brother was soothed by the food after this trauma moment called a âhaircutâ
Atmosphere: 5
Food: 5
Service: 5
Jocelyn Diaz
Very disappointed with this location, went there and asked the girl at the drive thru with the brown hair if I could get a pup cup for my yorkie and she looked at me directly and rudely said âwe donât do that here, and as very rude and mean when she took my order and didnât even let me know how much my total was just handed me the kiosk and snapped it back. Will be driving to the Van Buren location from now on. Fort Smith needs to train their stuff to be nicer to customers and my dog was being sweet. Even the girl who handed me the food didnât ask me anything just handed me the food and didnât acknowledge me. Very rude and unprofessional service. Avoid this location, doesnât live up to ChickfilA service you should get. Even McDonaldâs has nicer staff than these mean girls who work here.
Atmosphere: 1
Food: 1
Service: 1
Destenie Roan
Delicious as always
Atmosphere: 5
Food: 5
Service: 5
Kennedy Sullivan
Nine out of the 10 times I go to this Chickfila they forget to put my sauce, or any extras into the bag. I understand a couple of times but how are you forgetting almost every single time I go?
Andrea Young
This is the second time that I've ordered an unsweet tea which it also says on the receipt and I'm still getting sweet tea. Please have employees read the receipt.
Love the chicken sandwich đ¤¤
Atmosphere: 5
Food: 5
Service: 5
I gave the atmosphere 4 stars because it is always crowded. People are nice and wow they can handle the crowds. Great job guys!! So impressive. With food and service that good definitely it's usually busy.
Atmosphere: 4
Food: 5
Service: 5
Best customer service in town!!!
Atmosphere: 5
Food: 5
Service: 5
The only restaurant in Fort Smith/Van Buren that sends messages to delivery drivers saying the order is ready when it really isn't. I've told them this multiple times. I guess they just like to try and cause us harm.
Service: 1
Jackson took my order and i asked for a 8 count nugget and didnt ring me up for it. I also asked for a split drink and he rang me up for two drinks and ended up only receiving one to make it worse the person on drinks didnt even end up splitting my drink đ¤Śđ˝ââď¸Also when he read my order back he got confused so rang me up for two large mac and cheese when i only wanted one as well. Overall they couldve done so much better.
Often forgets to complete meal before handing out
What Chick-fil-A you know that misses?
Atmosphere: 5
Food: 5
Service: 5
It's a bit more crowded than I prefer but always good food and good service
Atmosphere: 4
Food: 5
Service: 5
Ordered a spicy chicken biscuit meal. 2 sausage biscuits. A scramble bowl. We drove all the way home and I donât even have my spicy chicken biscuit.
Atmosphere: 1
Food: 1
Service: 1
So disappointed twice in a row my order was late waited 10 mins for my order. Then noted to them that Iâm late and needed my order or refund. Couldnât get me my order WHAT I wanted. Ridiculous
Restaurantji Recommends
My brother was soothed by the food after this trauma moment called a âhaircutâ
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with this location, went there and asked the girl at the drive thru with the brown hair if I could get a pup cup for my yorkie and she looked at me directly and rudely said âwe donât do that here, and as very rude and mean when she took my order and didnât even let me know how much my total was just handed me the kiosk and snapped it back. Will be driving to the Van Buren location from now on. Fort Smith needs to train their stuff to be nicer to customers and my dog was being sweet. Even the girl who handed me the food didnât ask me anything just handed me the food and didnât acknowledge me. Very rude and unprofessional service. Avoid this location, doesnât live up to ChickfilA service you should get. Even McDonaldâs has nicer staff than these mean girls who work here.
Atmosphere: 1
Food: 1
Service: 1
Delicious as always
Atmosphere: 5
Food: 5
Service: 5
Nine out of the 10 times I go to this Chickfila they forget to put my sauce, or any extras into the bag. I understand a couple of times but how are you forgetting almost every single time I go?
This is the second time that I've ordered an unsweet tea which it also says on the receipt and I'm still getting sweet tea. Please have employees read the receipt.
Atmosphere: 5
Food: 3
Service: 3
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