Pretzelmaker

5111 Rogers Ave, Fort Smith
(479) 452-2525

Recent Reviews

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Jessica Mathews

Literally can never order through DoorDash?? Takes my $ every time but then says refunded in credits due to “unavailable to make orders”. Why be on the app then????

Food: 5

Pea Cock

Dakota Harper is a bad worker, he doesn’t speak to us when we say hi and he doesn’t want to take our order. Good employee he is hahahaha

Issac Resendiz

Best pretzels I have ever had

Scott Whitwam

Good pretzels and good employees! Awesome at doing their jobs . All the reviews are funny y’all blame the workers why don’t you complain towards HR?? Huh?? , instead of writing a such hateful comment. These employees need a raise from these rude and selfish people . Yes it’s called a pretzel shop , those employees can’t do anything to fix it maybe because they’re waiting until it can be fixed ??? Hope y’all old people realize it’s just PRETZELS

Shannon Pulliam

In the last two months or more this pretzel place has had either a broken oven which they have yet to fix or can’t make things that are on their menu, so why are they still open? If you can’t do the basic things that your customers need or you can’t pay to fix your oven, then do us all a favor and go out of business!

Lauren Mcelhaney

They barely have anything left to offer and the stuff they say they offer, they aren’t making. The last 3 times I’ve come here, mid day, all they’ve had is pretzel bites. And apparently they don’t offer the regular pretzel anymore. How are you gonna be a pretzel shop and not offer an actual pretzel? Just weird.

Jessica

All they ever have is the boring pretzel bites none of the other menu items. I placed a $40 order paid before they said sorry oven not working. Would you like to substitute with normal pretzel bites. Please bring a good place that can at least offer what’s on their menu. I have been trying to get pretzel dogs at least 15 separate occasions since January and it’s always something. ??

Jessica Paul

All they ever have is the boring pretzel bites none of the other menu items. I placed a $40 order paid before they said sorry oven not working. Would you like to substitute with normal pretzel bites. Please bring a good place that can at least offer what’s on their menu. I have been trying to get pretzel dogs at least 15 separate occasions since January and it’s always something. 😡😡

Traci Yarbro

As always soooo yummy!

Wildboy5699

All they have is now Pretzel bites and nothing else. They took all the whole pretzel and my favorite the jalapeno pretzel. Just another run down store in a rundown mall. Won't be long now until they go away too.

Vincent Clark

The girl there acted like she'd been there forever but they weren't selling Whole pretzels just bites and it was not only a real letdown but I watched five people besides me walk out of line while I stood there for 15 minutes, bad returns.

Raymond Limbrick

3 employees . All 3 ignored myself and 2 others waiting to place order. Hey folks you're in food service retail. Take orders. You forget.... customer service.

Megan Turner

Customer services horrible 2:00 in the afternoon and they’re not taking orders or selling anything even in the case! Workers staying around talking having a good time!

Brenda Vannoy

Bacon mozzarella bites had a weird flavored seasoning. No actual bacon in them. Don't waste your money. Refills are 75¢.

SnowFlake Flurry

I absolutely love their pretzels! Wayy better than Auntie Annes! Staff was amazing, kind, and very helpful when I did not know what I wanted. Definitely recommend stopping by if you are in the mall!

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