Sonic Drive-In
4730 Grand Ave, Fort Smith
(479) 785-1811
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Decent
Atmosphere: 5
Food: 5
Service: 4
This place was a little difficult to access the drive thru. You pull in one driveway & follow around the back with a very sharp turn to order then you follow it down & out another driveway. The girl was sweet as they usually are. I haven't been impressed with the food that I've ordered at any of the locations so I stay to my slushy floats that I love.
Atmosphere: 5
Food: 3
Service: 5
I ordered a medium coke from ap on 5/27. Ap advertise 50% off. It also shows price you will pay at discounted price. After payment, Apple Pay and ap showed me I paid full price at 2.51. I told carhop about it. She said she think there have been issues with ap, but she is not sure because she is new. She went inside to speak with manager. She came back out to say GM told her nothing can be done. I asked for her name and the manager’s name so that I can contact company about my experience and to be refunded. I also did not take the drink from her. I took picture of her with the drink in her hand. She eventually gave her name, which is RENEE. I shouldn’t have to beg for anyone’s name at an establishment. I never got manager’s name. Another carhop approached. I forgot to get her name, but she was a thin, white blonde with glasses. She asked would I like a manager and she will get one for me. Her and RENEE went inside. The blonde came back outside with receipt. She said manager told her nothing can be done. Manager said I’m supposed to add the 1/2 off whatever that means. I just bought a drink at 1/2 off on 5/25 with no issue. She apologized. Then, said the manager is CASEY and the owner is MIKEY. If I’m not refunded by Sonic, I will dispute charges with bank.
Best Sonic in town!
Atmosphere: 5
Food: 5
Service: 5
The food is great and they are fairly fast for being near a college. They ALWAYS forget the sauces though. Every time I go there. Other than that I'd recommend it.
Atmosphere: 5
Food: 5
Service: 2
You cannot be at a sonic chili cheese dog. Yummm
Atmosphere: 5
Food: 5
Service: 5
Food was fresh hot and delicious. Milk shakes were creamy and delicious. They were slow in getting our food and milkshakes to usm
Food: 5
Service: 4
So I am at sonic on grand and I push button to order I get to say one thing and then they say total 38 bucks and hung up I push button again and tell them that’s not my order and I want to order and they get rude I say manager who then comes out I tell her I just pulled up that wasn’t mine she then said she had to find whose it was and then she goes car to car then finds the person as she’s walking back inside I said great I need to order she. Then continue to walk inside ignore me and I push this button 3x and they won’t answer the manger is rude doesn’t know customer service hasn’t apologized at all the guy on speaker is rude.
I ordered some food and Chris was my carhop and he rocked it!!
Atmosphere: 5
Food: 5
Service: 5
Ashley is a great employee, the customer service was amazing and I'll definitely be back!
Restaurantji Recommends
Just came through the drive thru. Waited at the window, after ordering for what felt like forever, never got to pay. Got tired of waiting so I left. Never greeted at the window.
Atmosphere: 1
Food: 1
Service: 1
Service was fast staff are friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Icecream Cookie Sandwich, Breakfast Burrito, Grape Slush, Hot Dog, Mozzarella Sticks, Chili Cheese Fries, Strawberry, Fries, Sandwich, Tots, Dr Pepper, Corn Dog, Kids' Meal, Baklava, Onion Rings, Double Cheeseburger, Coney Dog, Fried Mushrooms
Put cheese on my blt was all cold poor service all around wouldn’t waste my money again stay away!
Atmosphere: 1
Food: 1
Service: 1
Just sat in the drive thru for 40 minutes. No one ever came on the intercom to take our order and whenever we drove up to the window to see what was going on we tried calling an employee over who had just dropped off food. Instead she ignored us and walked inside. If you guys were busy that’s completely fine but to ignore people and have them waiting there for over 30 minutes and not let them know anything is ridiculous. When we left there was still cars that were waiting that had gotten there before us. Overall very rude and unprofessional.
Atmosphere: 1
Service: 1
I love their ice, so I get at least 3 cups a day, and all of their drinks are delicious. I haven't found a combo I don't like yet
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich, Breakfast Burrito, Grape Slush, Honey BBQ Boneless Wings, Double Cheeseburger, Mozzarella Sticks, Chili Cheese Fries, Cheeseburger, Strawberry, Fries, Tots, Dr Pepper, Tots or Fries, Footlong Quarter Pound Coney
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