I’ve given this store more than enough chances, and they keep screwing up every single time. It’s honestly pathetic at this point — they can’t seem to get anything right. I’ve even gone as far as contacting the manager to complain, and they offered me a $25 gift card just to shut me up, but of course, I never even got that. What kind of joke of a business does that? Every order I get is wrong — missing items, wrong food, and they can’t even toss in the condiments I specifically ask for. The management here clearly doesn’t care about customers at all. It’s run like a circus with no one in charge who knows what they’re doing. This place seriously needs new management
Atmosphere: 1
Food: 1
Service: 1
Jake
Ordered through the app, I got 1 blast, 3 chicken wraps, some of the new salted carmel bites, and some chicken bites.
I did NOT get one of the wraps. The service was horrible. Went to go pick the food up, the server barely said a word to me. Just gave me the food. Then when I got home, I found that I was missing a wrap. I tried to call to talk to them about it, but they didn’t answer. Tried calling for over 45 minutes.
Worst part was, the food that we did get was old. It tasted terrible. Normally, sonic is pretty decent grub. But this experience was terrible. I’m deleting the app, I probably won’t be coming back.
Atmosphere: 1
Food: 1
Service: 4
Dean Perkins
Pulled into a spot placed order waited 25 minutes order never came out finally pushed the button again. They ask what we wanted to order i said we already ordered then they ask what was the name on the order. I said we ordered already just want our food. A girl come out to the vehicle asked again what the name was on the order i said we ordered from here no name on order. She asked if we wanted to reorder i said hell know i dont want to wait again already waited 25 minutes. My last few experiences at sonic have not been good think i will stop supporting them all together. These places need better training and supervision
Aly Flo
Decent
Atmosphere: 5
Food: 5
Service: 4
Kim Shelby
This place was a little difficult to access the drive thru. You pull in one driveway & follow around the back with a very sharp turn to order then you follow it down & out another driveway. The girl was sweet as they usually are. I haven't been impressed with the food that I've ordered at any of the locations so I stay to my slushy floats that I love.
Atmosphere: 5
Food: 3
Service: 5
Ashley Smith
I ordered a medium coke from ap on 5/27. Ap advertise 50% off. It also shows price you will pay at discounted price. After payment, Apple Pay and ap showed me I paid full price at 2.51. I told carhop about it. She said she think there have been issues with ap, but she is not sure because she is new. She went inside to speak with manager. She came back out to say GM told her nothing can be done. I asked for her name and the manager’s name so that I can contact company about my experience and to be refunded. I also did not take the drink from her. I took picture of her with the drink in her hand. She eventually gave her name, which is RENEE. I shouldn’t have to beg for anyone’s name at an establishment. I never got manager’s name. Another carhop approached. I forgot to get her name, but she was a thin, white blonde with glasses. She asked would I like a manager and she will get one for me. Her and RENEE went inside. The blonde came back outside with receipt. She said manager told her nothing can be done. Manager said I’m supposed to add the 1/2 off whatever that means. I just bought a drink at 1/2 off on 5/25 with no issue. She apologized. Then, said the manager is CASEY and the owner is MIKEY. If I’m not refunded by Sonic, I will dispute charges with bank.
Ronda Russell
Best Sonic in town!
Atmosphere: 5
Food: 5
Service: 5
Shay Musgrove
The food is great and they are fairly fast for being near a college. They ALWAYS forget the sauces though. Every time I go there. Other than that I'd recommend it.
Food was fresh hot and delicious. Milk shakes were creamy and delicious. They were slow in getting our food and milkshakes to usm
Food: 5
Service: 4
Summer Stanfield
So I am at sonic on grand and I push button to order I get to say one thing and then they say total 38 bucks and hung up I push button again and tell them that’s not my order and I want to order and they get rude I say manager who then comes out I tell her I just pulled up that wasn’t mine she then said she had to find whose it was and then she goes car to car then finds the person as she’s walking back inside I said great I need to order she. Then continue to walk inside ignore me and I push this button 3x and they won’t answer the manger is rude doesn’t know customer service hasn’t apologized at all the guy on speaker is rude.
Sherry Phillips
I ordered some food and Chris was my carhop and he rocked it!!
Atmosphere: 5
Food: 5
Service: 5
Victoria Grace
Ashley is a great employee, the customer service was amazing and I'll definitely be back!
skylar walls
Just came through the drive thru. Waited at the window, after ordering for what felt like forever, never got to pay. Got tired of waiting so I left. Never greeted at the window.
Quick service and nice people..
Atmosphere: 5
Food: 5
Service: 5
I’ve given this store more than enough chances, and they keep screwing up every single time. It’s honestly pathetic at this point — they can’t seem to get anything right. I’ve even gone as far as contacting the manager to complain, and they offered me a $25 gift card just to shut me up, but of course, I never even got that. What kind of joke of a business does that? Every order I get is wrong — missing items, wrong food, and they can’t even toss in the condiments I specifically ask for. The management here clearly doesn’t care about customers at all. It’s run like a circus with no one in charge who knows what they’re doing. This place seriously needs new management
Atmosphere: 1
Food: 1
Service: 1
Ordered through the app, I got 1 blast, 3 chicken wraps, some of the new salted carmel bites, and some chicken bites.
I did NOT get one of the wraps.
The service was horrible. Went to go pick the food up, the server barely said a word to me. Just gave me the food. Then when I got home, I found that I was missing a wrap. I tried to call to talk to them about it, but they didn’t answer. Tried calling for over 45 minutes.
Worst part was, the food that we did get was old. It tasted terrible. Normally, sonic is pretty decent grub. But this experience was terrible. I’m deleting the app, I probably won’t be coming back.
Atmosphere: 1
Food: 1
Service: 4
Pulled into a spot placed order waited 25 minutes order never came out finally pushed the button again. They ask what we wanted to order i said we already ordered then they ask what was the name on the order. I said we ordered already just want our food. A girl come out to the vehicle asked again what the name was on the order i said we ordered from here no name on order. She asked if we wanted to reorder i said hell know i dont want to wait again already waited 25 minutes. My last few experiences at sonic have not been good think i will stop supporting them all together. These places need better training and supervision
Decent
Atmosphere: 5
Food: 5
Service: 4
This place was a little difficult to access the drive thru. You pull in one driveway & follow around the back with a very sharp turn to order then you follow it down & out another driveway. The girl was sweet as they usually are. I haven't been impressed with the food that I've ordered at any of the locations so I stay to my slushy floats that I love.
Atmosphere: 5
Food: 3
Service: 5
I ordered a medium coke from ap on 5/27. Ap advertise 50% off. It also shows price you will pay at discounted price. After payment, Apple Pay and ap showed me I paid full price at 2.51. I told carhop about it. She said she think there have been issues with ap, but she is not sure because she is new. She went inside to speak with manager. She came back out to say GM told her nothing can be done. I asked for her name and the manager’s name so that I can contact company about my experience and to be refunded. I also did not take the drink from her. I took picture of her with the drink in her hand. She eventually gave her name, which is RENEE. I shouldn’t have to beg for anyone’s name at an establishment. I never got manager’s name. Another carhop approached. I forgot to get her name, but she was a thin, white blonde with glasses. She asked would I like a manager and she will get one for me. Her and RENEE went inside. The blonde came back outside with receipt. She said manager told her nothing can be done. Manager said I’m supposed to add the 1/2 off whatever that means. I just bought a drink at 1/2 off on 5/25 with no issue. She apologized. Then, said the manager is CASEY and the owner is MIKEY. If I’m not refunded by Sonic, I will dispute charges with bank.
Best Sonic in town!
Atmosphere: 5
Food: 5
Service: 5
The food is great and they are fairly fast for being near a college. They ALWAYS forget the sauces though. Every time I go there. Other than that I'd recommend it.
Atmosphere: 5
Food: 5
Service: 2
You cannot be at a sonic chili cheese dog. Yummm
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was fresh hot and delicious. Milk shakes were creamy and delicious. They were slow in getting our food and milkshakes to usm
Food: 5
Service: 4
So I am at sonic on grand and I push button to order I get to say one thing and then they say total 38 bucks and hung up I push button again and tell them that’s not my order and I want to order and they get rude I say manager who then comes out I tell her I just pulled up that wasn’t mine she then said she had to find whose it was and then she goes car to car then finds the person as she’s walking back inside I said great I need to order she. Then continue to walk inside ignore me and I push this button 3x and they won’t answer the manger is rude doesn’t know customer service hasn’t apologized at all the guy on speaker is rude.
I ordered some food and Chris was my carhop and he rocked it!!
Atmosphere: 5
Food: 5
Service: 5
Ashley is a great employee, the customer service was amazing and I'll definitely be back!
Just came through the drive thru. Waited at the window, after ordering for what felt like forever, never got to pay. Got tired of waiting so I left. Never greeted at the window.
Atmosphere: 1
Food: 1
Service: 1
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