Starbucks

5210 Grand Ave, Fort Smith
(479) 788-7377

Recent Reviews

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Leeloo

It the best

Atmosphere: 5

Food: 5

Service: 5

Leeloo Sobieski

It the

Atmosphere: 5

Food: 5

Service: 5

Tracy Gossett

This Starbucks is on a college campus and is closed in Summer

Nicholas Redding

Glad that the university has a Starbucks. They are open to the public and even open evenings on special nights.

Regis McGarrity

I just love Starbucks coffee

Bum Bum

Very good service, a bit of a wait but that was made up for by the excellent customer service!

JE0928

Very busy at 3:00 pm & not a lot of space to sit inside but luckily I met up with some friends here on a very warm winter day & we were able to sit outside in the patio area. Not a great view but it was a clean area and the coffee was good as usual.

G9926IWstevens

Very nice, discount for bringing my own thermos, correct order and very prompt. I have been here several times never an issue.

Robert-Jan T

For an early morning Venti Caffe Latte and a cream cheese bagel, there is no better place to visit than a Starbucks. Quick service and a freshly warmed bagel is the best way to start your day. I like the relaxing music to get the battery loaded for the day.

AJ ERICKSON

Good place to study

jims120

Make sure you wait until you can see the lights on before you place your early mobile order. Couple times I have ordered via app and paid before I arrived and found the store to still be closed after the 6 AM opening time. Must be a late sleeper that has the keys.

Cameron Brown

Ross is cool, and so is everyone else.

Daniel Papp

Average for Starbucks

Wlawada

Just had the most terrible experience here this morning. It is not uncommon for me to place a mobile order and swing in on my way to work to pick it up. It's a process that worked smoothly...until today. 5:37 am I ordered a bagel with cream cheese. I arrived several minutes later and went to the drive thru. No one spoke from inside and no one answered when I said hello so I thought perhaps they didn't have a headset on. I drove to the window. The young lady inside walked away and no one came when I timidly honked once. I drove around to the front door and parked. I got out and could see two people inside and then later a third person. All three proceeded to ignore me. The door was locked so I knocked. I returned to the car to get my phone to show them through the window that I had placed a mobile order. I banged on the window. A young man named Travis, who obviously has never learned the meaning of customer service, smirked at me, gave me a snotty nod like "Yeah, yeah, I see ya" and then proceeded to shake his damn head at me like I was some crazy person. Meanwhile I am at a loss. Travis finally comes to the door and I asked him, without screaming, what the problem was. He informed me that the store hours were changing. BFD. If I read the sign on the window correctly the open time is 5:30 am and at any rate if that is incorrect then the mobile app should not have let me place the order. I can accept that there was a mistake made here with the app and the new store hours. What I will not tolerate is a snotty little brat in the SERVICE INDUSTRY being outright rude to me as a customer. Like I don't deal with people who annoy the crap out of me all day long. Travis informed me, still with an entitled air, that his manager is named Scott. Travis seemed unconcerned that I would be asking for the manager's name. Likely no one has ever taught young Travis accountability. I am disgusted by this incident.

Julia Estrada

Great service

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