To be fair our Christmas party was around 25 people. Was a little slow at first but the server adjusted well and did a good job. Food was good. atmosphere was good. We stayed later than close but were not rushed out. Overall good experience.
Shae Rowland
We had an 8pm reservation but arrived a little early. There was 1 table seated in the dining room and a large birthday party happening when we arrived. We waited for at least 15 minutes before being greeted, meanwhile a couple who arrived after us was greeted quickly. The couple who arrived after us also received bread, salad, drinks, prior to us. We ordered and it took almost an hour for our food to arrive to the table. Everything was a waiting game. We received no bread and it wasn't even mentioned, however upon us asking we were told it was baking. The couple sat after us got bread for their table. Our waitress didn't seem busy but would disappear for a long time, meanwhile we watched the waiter handling the table next to us be very attentive to his table.FINALLY we got our food and bread and our waitress disappeared again. She didn't even check to see if we were satisfied with the food. A manager came by as we were finishing our meal and we expressed our complaints to which he quickly offered dessert on him. He leaves and we are waiting on our check....Another waiter sees us sitting and asks if we need boxes and gladly brings them to us. Five minutes later our waitress returns and says our dessert is being prepared to go. We wait (this seems to be the common theme) and she returns with our check. She then returns with our desserts and then leaves to run our check, which takes an incredibly long time. During this time we realize the complimentary brownies we had been waiting on were COLD! If we are waiting for food to be prepared, wether we are eating there or not, the expectation is for warm food. The last straw was that I covered the check for the bride-to-be and upon returning our check to us she hands my card to the person who didn't pay and didn't collect it from. Upon correction she didn't seem to care that the action was incredibly rude (she already had forgotten my order, was I invisible to her?). One would think the proper etiquette would be to ask who the owner of the card was versus just handing it to anyone.This was our first time at this restaurant and we won't be returning, service was HORRIBLE and food was JUST okay. At $75 for 2 dinners I expect to be served promptly and attended to... At the very least I expect an experience for $75. I would have gotten better service at the local Chili's and you will to. Spend your dollars elsewhere where the food will be great AND the service!
Anna Tennant
The Rialto had advertised for Wednesday night Ladies Nights. So, a couple of girlfriends and I decided to go for a fun night of drinks and food.We were shocked to find that Ladies Night was kind of dull and not a lot of ladies had decided to come out. We were not spoken to for the first 10 minutes after being seated at our table.Once we finally were tended to, we ordered drinks that took another 15-20 minutes to get to our table. We were also informed that the regular bartender was not there and the one filling in was unable to make a drink we ordered from the menu because he didn't know how.I won't even mention how long it took for the appetizer to reach our table. But moving on...After being seated at the restaurant for well over and hour, the waitress decided it was time to ask us if we'd like to order our food. We ordered.I personally ordered the fillet, medium rare.The food came out quicker than the appetizer.The presentation was adequate. However, upon cutting my steak. It was overcooked. Medium.All flavors were fine and good. But I do not think I will be returning unless it is for an event I am invited to and have no say as to the restaurant choice.All in all, very slow service, average and inconsistent drinks, fine food, but overpriced for what you get.
Vegetarian options: They have vegetarian and vegan option
Dietary restrictions: They have many gluten free options
182p
Decided to give it. Go and glad we did, the reviews and pics on trip advisor reflect specials at different times / seasons. Don’t think you can order something from the pics on review sites because specials come and go, they do have excellent food so I’m sure you can find something to your liking. We tried the crab cake with shrimp in cream sauce with artichoke and was impressed, loved it. Also tried the fried deviled eggs with shrimp and some sort of yogurt sauce I believe, it was good but nothing special. Also had a glass of wine which was very good, a red sweet. For entrees we both had shrimp and grits with asparagus and would definitely recommend. For dessert we tried the turtle cheesecake and the crème brûlée and both were fantastic.
Vineeth Kumar
One of the finest dining restaurants in fort smith.. their menu is limited but the quality of food is worth appreciating.. Also to mention they have an amazing collection of wines.. The waiters are well knowledgeable about the dishes they serve and happily answer all the questions
Kid-friendliness: They provide a high chair and have a kids menu
Parking: There is amole parking space available in the front
Wheelchair accessibility: There is a wheel chair accessible parking, a ramp to enter the restaurant and also the door is wide enough, i can say ADA compliant for wheelchair access
J W
First off, the good things. The steak was amazing and perfectly cooked (ordered medium rare). Prices are reasonable. While we were there, Vincent came out and sang to a neighboring table. The restaurant is smaller and has an intimate feeling. We'll definitely return and try more of the menu.The not so good things. Food presentation isn't the best - why packaged butter when herbed butter (tasted non-herbed) is served in a small dish? Servers and front of house need to be trained better. While we were eating, other customers food was placed on our table while they were being served, Butler trays for neighboring tables were placed directly by ours while the other customers were being served, and our dining plates were removed from the table without asking if we were finished with them (we were still eating our salads). Also, the bus boys were spraying a heavy scented cleaner on the adjacent tables, which were recently emptied, and cleaner overspray flew over to our table, on our food, and choked up my wife. When she asked the man to stop or not spray so close to us, he shrugged and continued spraying and cleaning. There are better ways to clean tables with customers nearby.
Leafy Liz
Food was great, once we actually got it. The server didn’t come by for about 15 minutes for our drinks and apps. Both were wrong. Same with our meal, did not get what we ordered and our server seemed like she didn’t want to serve us. Hopefully the next time we come back the service is better, but I felt very uncomfortable and forgotten about the whole time.
Jennifer Williams
Love Rialto! Vincent is an amazing server! We have been coming since the restaurant opened. The food is excellent!
Monica Cortez
I went for Ladies Night and it was wonderful! Great atmosphere, excellent service and delicious food!
saikumardxb1972
We had a late evening dinner and the restaurant is located right by the river and views were stunning. Very elegantly decorated venue with modern chic look. Our reservation was honored well with a lovely welcome experience and Chef personally came to welcome us and surprised us with Amuse Bouche. We ordered Pizza and a really nice Sardinian Red wine and they both complemented well and delicious. pizza was out of this world. We asked Chef to prepare something special and he surprised us with special signature dish however it was too large for us and we were so full that we could not finish. Overall the dinner and service experience was very good and we will certainly go back to enjoy a Pizza.
THIS PLACE IS SO GOOD! Go here! Get the crab cake!!!!!
Courtney Sangster
Vincent was the BEST server! We never had to ask for anything. He was right there keeping the food, drinks, water, etc. coming! He was so friendly. We sat on the patio; they wiped down everything from the rain and accommodated us. AMAZING everything!
joe blow
Expecting our usual dining experience at the Rialto, we decided to celebrate Mother’s Day early. Total disappointment this evening. When we got there, I was told there was a limited menu that evening because of an annual event being held in downtown. On the menu was a strip steak, I asked the server if I could get the filet mignon, however after asking the cook, only a ribeye was available. That’s fine ribeye is super. The server brought out the “ribeye” and it turned out to be a piece of lukewarm “prime rib”.Being in the hospitality field for over 25 years, I knew this was no ribeye. However I told my wife, if it is tender and taste good that’s okay. However the first thing I noticed was no marbling but plenty of connective silver tissue. I told the server the meat was terrible. She offered to ask the manager for a discount however I said I wasn’t looking for a free meal and that I would pay for it, I asked her to box it up and see if our pet would eat it. First of all I can’t believe a cook doesn’t know the difference between a ribeye steak and prime rib. The issue is not the service but the quality of the product being served to a customer. The positive thing was my wife’s shrimp and grits was good and so was the sweet tea. Another issue was when the check was presented, there was “service charge” on the check. I asked the server when this started. Supposedly the staff was doing it because the local town event was having attendees who didn’t tip. I always tip a minimum of 20%. Therefore I am offended by a restaurant who puts service charges on a check without the customer’s permission. The service charge on the check was 15% therefore I told the server I would increase the gratuity to 20%. She graciously said she could take it off however I said it was okay because it wasn’t her fault because of the poor food quality. A gratuity is for a server who knows how to take care of the customer. Sorry, for the rambling, however your product did not meet my expectation and we won’t be back.
Tricia W
Vincent is an AWESOME person! He is very attentive, polite, full of joy and kindness. He set the atmosphere for the wonderful food!I had great fried green tomatoes as an appetizer. For my main course, I had a WONDERFUL Blackened Orange Roughy. My friend had an INCREDIBLE plate of shrimp and grits!Also, there was a very entertaining piano player!
Rob Stevenson (OK ROB)
Very nice dinning experience. Service was really good. (But not great) food was also very good but I have had better at top notch steak houses. Please do not let this review stop you from trying this place. My wife and I really enjoyed but for the price I had my expectations a bit too high.
To be fair our Christmas party was around 25 people. Was a little slow at first but the server adjusted well and did a good job. Food was good. atmosphere was good. We stayed later than close but were not rushed out. Overall good experience.
We had an 8pm reservation but arrived a little early. There was 1 table seated in the dining room and a large birthday party happening when we arrived. We waited for at least 15 minutes before being greeted, meanwhile a couple who arrived after us was greeted quickly. The couple who arrived after us also received bread, salad, drinks, prior to us. We ordered and it took almost an hour for our food to arrive to the table. Everything was a waiting game. We received no bread and it wasn't even mentioned, however upon us asking we were told it was baking. The couple sat after us got bread for their table. Our waitress didn't seem busy but would disappear for a long time, meanwhile we watched the waiter handling the table next to us be very attentive to his table.FINALLY we got our food and bread and our waitress disappeared again. She didn't even check to see if we were satisfied with the food. A manager came by as we were finishing our meal and we expressed our complaints to which he quickly offered dessert on him. He leaves and we are waiting on our check....Another waiter sees us sitting and asks if we need boxes and gladly brings them to us. Five minutes later our waitress returns and says our dessert is being prepared to go. We wait (this seems to be the common theme) and she returns with our check. She then returns with our desserts and then leaves to run our check, which takes an incredibly long time. During this time we realize the complimentary brownies we had been waiting on were COLD! If we are waiting for food to be prepared, wether we are eating there or not, the expectation is for warm food. The last straw was that I covered the check for the bride-to-be and upon returning our check to us she hands my card to the person who didn't pay and didn't collect it from. Upon correction she didn't seem to care that the action was incredibly rude (she already had forgotten my order, was I invisible to her?). One would think the proper etiquette would be to ask who the owner of the card was versus just handing it to anyone.This was our first time at this restaurant and we won't be returning, service was HORRIBLE and food was JUST okay. At $75 for 2 dinners I expect to be served promptly and attended to... At the very least I expect an experience for $75. I would have gotten better service at the local Chili's and you will to. Spend your dollars elsewhere where the food will be great AND the service!
The Rialto had advertised for Wednesday night Ladies Nights. So, a couple of girlfriends and I decided to go for a fun night of drinks and food.We were shocked to find that Ladies Night was kind of dull and not a lot of ladies had decided to come out. We were not spoken to for the first 10 minutes after being seated at our table.Once we finally were tended to, we ordered drinks that took another 15-20 minutes to get to our table. We were also informed that the regular bartender was not there and the one filling in was unable to make a drink we ordered from the menu because he didn't know how.I won't even mention how long it took for the appetizer to reach our table. But moving on...After being seated at the restaurant for well over and hour, the waitress decided it was time to ask us if we'd like to order our food. We ordered.I personally ordered the fillet, medium rare.The food came out quicker than the appetizer.The presentation was adequate. However, upon cutting my steak. It was overcooked. Medium.All flavors were fine and good. But I do not think I will be returning unless it is for an event I am invited to and have no say as to the restaurant choice.All in all, very slow service, average and inconsistent drinks, fine food, but overpriced for what you get.
Vegetarian options: They have vegetarian and vegan option
Dietary restrictions: They have many gluten free options
Decided to give it. Go and glad we did, the reviews and pics on trip advisor reflect specials at different times / seasons. Don’t think you can order something from the pics on review sites because specials come and go, they do have excellent food so I’m sure you can find something to your liking. We tried the crab cake with shrimp in cream sauce with artichoke and was impressed, loved it. Also tried the fried deviled eggs with shrimp and some sort of yogurt sauce I believe, it was good but nothing special. Also had a glass of wine which was very good, a red sweet. For entrees we both had shrimp and grits with asparagus and would definitely recommend. For dessert we tried the turtle cheesecake and the crème brûlée and both were fantastic.
One of the finest dining restaurants in fort smith.. their menu is limited but the quality of food is worth appreciating.. Also to mention they have an amazing collection of wines.. The waiters are well knowledgeable about the dishes they serve and happily answer all the questions
Kid-friendliness: They provide a high chair and have a kids menu
Parking: There is amole parking space available in the front
Wheelchair accessibility: There is a wheel chair accessible parking, a ramp to enter the restaurant and also the door is wide enough, i can say ADA compliant for wheelchair access
First off, the good things. The steak was amazing and perfectly cooked (ordered medium rare). Prices are reasonable. While we were there, Vincent came out and sang to a neighboring table. The restaurant is smaller and has an intimate feeling. We'll definitely return and try more of the menu.The not so good things. Food presentation isn't the best - why packaged butter when herbed butter (tasted non-herbed) is served in a small dish? Servers and front of house need to be trained better. While we were eating, other customers food was placed on our table while they were being served, Butler trays for neighboring tables were placed directly by ours while the other customers were being served, and our dining plates were removed from the table without asking if we were finished with them (we were still eating our salads). Also, the bus boys were spraying a heavy scented cleaner on the adjacent tables, which were recently emptied, and cleaner overspray flew over to our table, on our food, and choked up my wife. When she asked the man to stop or not spray so close to us, he shrugged and continued spraying and cleaning. There are better ways to clean tables with customers nearby.
Food was great, once we actually got it. The server didn’t come by for about 15 minutes for our drinks and apps. Both were wrong. Same with our meal, did not get what we ordered and our server seemed like she didn’t want to serve us. Hopefully the next time we come back the service is better, but I felt very uncomfortable and forgotten about the whole time.
Love Rialto! Vincent is an amazing server! We have been coming since the restaurant opened. The food is excellent!
I went for Ladies Night and it was wonderful! Great atmosphere, excellent service and delicious food!
We had a late evening dinner and the restaurant is located right by the river and views were stunning. Very elegantly decorated venue with modern chic look. Our reservation was honored well with a lovely welcome experience and Chef personally came to welcome us and surprised us with Amuse Bouche. We ordered Pizza and a really nice Sardinian Red wine and they both complemented well and delicious. pizza was out of this world. We asked Chef to prepare something special and he surprised us with special signature dish however it was too large for us and we were so full that we could not finish. Overall the dinner and service experience was very good and we will certainly go back to enjoy a Pizza.
Restaurantji Recommends
THIS PLACE IS SO GOOD! Go here! Get the crab cake!!!!!
Vincent was the BEST server! We never had to ask for anything. He was right there keeping the food, drinks, water, etc. coming! He was so friendly. We sat on the patio; they wiped down everything from the rain and accommodated us. AMAZING everything!
Expecting our usual dining experience at the Rialto, we decided to celebrate Mother’s Day early. Total disappointment this evening. When we got there, I was told there was a limited menu that evening because of an annual event being held in downtown. On the menu was a strip steak, I asked the server if I could get the filet mignon, however after asking the cook, only a ribeye was available. That’s fine ribeye is super. The server brought out the “ribeye” and it turned out to be a piece of lukewarm “prime rib”.Being in the hospitality field for over 25 years, I knew this was no ribeye. However I told my wife, if it is tender and taste good that’s okay. However the first thing I noticed was no marbling but plenty of connective silver tissue. I told the server the meat was terrible. She offered to ask the manager for a discount however I said I wasn’t looking for a free meal and that I would pay for it, I asked her to box it up and see if our pet would eat it. First of all I can’t believe a cook doesn’t know the difference between a ribeye steak and prime rib. The issue is not the service but the quality of the product being served to a customer. The positive thing was my wife’s shrimp and grits was good and so was the sweet tea. Another issue was when the check was presented, there was “service charge” on the check. I asked the server when this started. Supposedly the staff was doing it because the local town event was having attendees who didn’t tip. I always tip a minimum of 20%. Therefore I am offended by a restaurant who puts service charges on a check without the customer’s permission. The service charge on the check was 15% therefore I told the server I would increase the gratuity to 20%. She graciously said she could take it off however I said it was okay because it wasn’t her fault because of the poor food quality. A gratuity is for a server who knows how to take care of the customer. Sorry, for the rambling, however your product did not meet my expectation and we won’t be back.
Vincent is an AWESOME person! He is very attentive, polite, full of joy and kindness. He set the atmosphere for the wonderful food!I had great fried green tomatoes as an appetizer. For my main course, I had a WONDERFUL Blackened Orange Roughy. My friend had an INCREDIBLE plate of shrimp and grits!Also, there was a very entertaining piano player!
Very nice dinning experience. Service was really good. (But not great) food was also very good but I have had better at top notch steak houses. Please do not let this review stop you from trying this place. My wife and I really enjoyed but for the price I had my expectations a bit too high.
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