Wingstop
$ • Chicken Wings
Hours:
4601 Grand Ave, Fort Smith
(479) 346-9464
About Wingstop
Customers' Favorites
Wingstop Reviews
Ratings
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Wingstop receives mixed reviews focusing on its food, service, and atmosphere. The wings, including the traditional wings and original sauce buffalo wings, are consistently described as great and really good. The fries also receive praise for being great and good. The atmosphere is noted as nice, with mention of a great new store in a convenient spot near transit and a university.
However, experiences with service vary significantly. Some customers report super nice, fast service from great, hard workers who are super polite and doing their best during busy times. Others describe encounters with employees who are extremely rude, seem to hate their job, and treat customers poorly, including making faces after order disputes, such as with a six piece traditional wing combo. The staffing level is sometimes questioned, with comments that the store can be very busy with too few employees, leading to waits and a small soda machine that often runs out of popular choices. Parking at newer locations is also noted as insufficient. Despite service inconsistencies, many reviewers recommend the restaurant for its great food.