I love Subway The one on main Street in Heber however needs some improvement they are typically out of everything or something that you want either the breads not cooked or they don't have anybody that can slice the meat or something so from now on when I order Subway in Heber I will order from the other location just my opinion
Atmosphere: 2
Food: 3
Service: 4
Kenneth Carson
The best thing I can say about this place is that it is always clean. Wait times are awful more times than not even when I've ordered online well in advance. Service got as good of a rating as they did from me due solely to one middle aged woman who is usually by herself and working hard to serve her growing line of customers. I've seen customers become beyond rude due their wait time not realizing or caring that she was by herself. I wish I had her name to praise her personally. Protein is always fair but toppings are kinda on the skimpy side.
Atmosphere: 5
Food: 1
Service: 3
Leo Ramirez
I just left there and Hayley was rude, ignorant, very slow and not happy at all. Customer service was horrible. If it's an inconvenience to wait on customers then that job is not for you. We will not be back to this store.
James Eaton
Waited over thirty minutes and left only 4 people in front of me and not one person got their food, this location is the pits
Service: 1
Gene “209” Shoemake
Went in to pick up a order and it was not ready or was it even looked at , also when I asked about it I got the rudest response! If you do not like you're job why are you working here customer service is not there strong point !
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Subway Club Footlong
Gene “Splinter” Shoemake
Went in to pick up a order and it was not ready or was it even looked at , also when I asked about it I got the rudest response! If you do not like you're job why are you working here customer service is not there strong point !
Atmosphere: 2
Food: 3
Service: 1
Jennifer Turley (JT)
I like subway but it's hit or miss on how long u have to wait due to large to go orders they have to put in front of your place in line and if they are gonna not run out of your favorite bread and always check your unsweetened tea very aggravating when your already on the road and take a big drink of sweet sweet tea and u thought it was unsweetened lol
Atmosphere: 3
Food: 3
Service: 3
beth Barnett
I really enjoy this store always clean all employees are very courteous. BUT yesterday I ordered a Tuna with Bacon. Now honest oops but saw the bacon heated, saw my sandwich made. But didn't pay attention that they didn't get the bacon on the sandwich. Being charged almost $20 for a sandwich and a drink is really hard on the budget. So my disappointment was on me, because I should have watch closer
Atmosphere: 5
Food: 3
Service: 5
Destiney Thornton
The food was great, but as soon as I walked in the store the man gave me the look of “omg not another one?” I wanted just wanted to walk out right there. At checkout he then walked away and had a female take my order and she too looked very depressed. Why work somewhere you don’t enjoy? It’s not just this one time it’s every time I go in all workers are sad. I’ll be using bypass subway if I decide to eat it again.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Black Forest Ham Egg & Cheese Signature Wrap
R M
Stop in for a quick bite and you're on your way... At Subway....
I simply came here to eat with my family. The girl up front was very rude and rushed me as I was trying to tell the other food service worker what I wanted on my sandwich. They didn't even have anyone in the store so I was confused on why she rushed me. I told her what we got and she persisted on telling me I was wrong and then tried to double charge me. I asked for her name and she said she wasnt telling me. She was slamming the equipment around. Just seemed like she was having a bad day but that doesn't mean to take it out on the customers. I will not come here anymore after this tragic experience I had. The owner/GM for this store needs to train their staff to treat costumers with better respect. Today is 10/04/2023 at 6pm.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baked Lay
Lennon Apel
Chris is the best ?
Atmosphere: 5
Food: 5
Service: 5
Tori B
We did show up 20 minutes before they closed, so I'm sure they weren't thrilled to see myself and 4 kids walk in the door.
I love Subway The one on main Street in Heber however needs some improvement they are typically out of everything or something that you want either the breads not cooked or they don't have anybody that can slice the meat or something so from now on when I order Subway in Heber I will order from the other location just my opinion
Atmosphere: 2
Food: 3
Service: 4
The best thing I can say about this place is that it is always clean. Wait times are awful more times than not even when I've ordered online well in advance. Service got as good of a rating as they did from me due solely to one middle aged woman who is usually by herself and working hard to serve her growing line of customers. I've seen customers become beyond rude due their wait time not realizing or caring that she was by herself. I wish I had her name to praise her personally. Protein is always fair but toppings are kinda on the skimpy side.
Atmosphere: 5
Food: 1
Service: 3
I just left there and Hayley was rude, ignorant, very slow and not happy at all. Customer service was horrible. If it's an inconvenience to wait on customers then that job is not for you. We will not be back to this store.
Waited over thirty minutes and left only 4 people in front of me and not one person got their food, this location is the pits
Service: 1
Went in to pick up a order and it was not ready or was it even looked at , also when I asked about it I got the rudest response! If you do not like you're job why are you working here customer service is not there strong point !
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Subway Club Footlong
Went in to pick up a order and it was not ready or was it even looked at , also when I asked about it I got the rudest response! If you do not like you're job why are you working here customer service is not there strong point !
Atmosphere: 2
Food: 3
Service: 1
I like subway but it's hit or miss on how long u have to wait due to large to go orders they have to put in front of your place in line and if they are gonna not run out of your favorite bread and always check your unsweetened tea very aggravating when your already on the road and take a big drink of sweet sweet tea and u thought it was unsweetened lol
Atmosphere: 3
Food: 3
Service: 3
I really enjoy this store always clean all employees are very courteous. BUT yesterday I ordered a Tuna with Bacon. Now honest oops but saw the bacon heated, saw my sandwich made. But didn't pay attention that they didn't get the bacon on the sandwich. Being charged almost $20 for a sandwich and a drink is really hard on the budget. So my disappointment was on me, because I should have watch closer
Atmosphere: 5
Food: 3
Service: 5
The food was great, but as soon as I walked in the store the man gave me the look of “omg not another one?” I wanted just wanted to walk out right there. At checkout he then walked away and had a female take my order and she too looked very depressed. Why work somewhere you don’t enjoy? It’s not just this one time it’s every time I go in all workers are sad. I’ll be using bypass subway if I decide to eat it again.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Black Forest Ham Egg & Cheese Signature Wrap
Stop in for a quick bite and you're on your way... At Subway....
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I simply came here to eat with my family. The girl up front was very rude and rushed me as I was trying to tell the other food service worker what I wanted on my sandwich. They didn't even have anyone in the store so I was confused on why she rushed me. I told her what we got and she persisted on telling me I was wrong and then tried to double charge me. I asked for her name and she said she wasnt telling me. She was slamming the equipment around. Just seemed like she was having a bad day but that doesn't mean to take it out on the customers. I will not come here anymore after this tragic experience I had. The owner/GM for this store needs to train their staff to treat costumers with better respect. Today is 10/04/2023 at 6pm.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baked Lay
Chris is the best ?
Atmosphere: 5
Food: 5
Service: 5
We did show up 20 minutes before they closed, so I'm sure they weren't thrilled to see myself and 4 kids walk in the door.
Atmosphere: 4
Food: 3
Service: 3
Great people and fast service
Parking: Parking lot
Fast clean service and great attitude
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
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