Chicken Express
3019 Albert Pike Rd, Hot Springs
(501) 760-7770
Recent Reviews
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Everytime I go through the drive thru here I’m the only vehicle. They’re never busy yet my order is always wrong, missing items because whoever took order didn’t ring items up. Literally asked me is one ranch enough..so I said 2 would be great. I only get one and have to ask for a 2nd. I call them and all they tell me is..”it wasn’t rang up”. Great. Poor customer service.
Chicken is never ready..20 minute wait for food . Fries always cold. Tried calling corporate and no response.
Food wasn't awesome the hot bites however and a little bit too crunchy
Great place to eat and amazing food and excellent service
Little pricey, but food is always good and fresh. Staff is always friendly
Very fast service and good food this evening!
Awesome
Nancy count your days. Place was absolute dog shit
Did not open at the scheduled time
Yummy as always!
Restaurantji Recommends
The food was honestly good and service wasn’t bad. After our meal we went to the restroom before getting on the road. One of the employees was in the restroom at the sink mirror fixing her hair when I walked in. She walked out of the restroom and did NOT wash her hands.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Chicken Tenders
Was expecting to come here and have a good meal to take home turns out it was not good at all. Seemed like the chicken was cooked days ago, chicken barely had any meat. Had to pay 85 cent for gravy we didn’t get and had to ask for it. There was hair in the biscuit the cokes were flat needless to say we won’t be back. Very disgusting for $25. Waste of money.
Update: Wednesday night/ the day I ate the food I started getting sick around 10pm and was puking and on the toilet and was like that all night puked probably 20 times if not more and had to do number 2 probably the same amount of times. Had fever and chills as well. Will not go back would be nice to get my money back since it literally went down the drain but I’m hoping this helps someone else not get sick. It’s no telling how long the food has actually been sitting there or cooked. DONT GO SAVE YOUR MONEY!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
We have visited this location twice in the late afternoon around 4:30 which I would consider to be around dinner time. Both times we had to wait for them to cook chicken. The first time it was 15 minutes and the last visit was 10 minutes. I observed at least four workers in the facility standing around I assume waiting for the chicken to cook. When I dine at a restaurant that specializes in fried chicken I would assume they would have it readily available. Not at this location.
Atmosphere: 2
We very much enjoyed the meal very good chicken tenders
Atmosphere: 4
Food: 5
Service: 4
Chicken was very good but good golly 7 small chicken strips for 20 buck is ridiculous. First and last visit. KfC or Popeyes I will return.
Atmosphere: 4
Service: 5
Recommended dishes: Chicken Tenders
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