Amanda has a wonderful crew great service and great experience
Atmosphere: 5
Food: 5
Service: 5
Kirby Blair
I work at walmart where this store is located. I used to eat there at least 3x a week. One morning, i was running late, and needed a straw, i step up to the counter, placed a quarter on the counter, and (politely) told the employee i was going to grab a couple (2) straws.
The manager followed me to the service desk, and began hurling insults and loudly And obnoxiously yelling at customers that i was banned from subway for stealing, i was a thief, and had thrown money at her cashier. This place is horrid, as is its management. Good day.
Service: 1
Hayden Peterson
Absolutely the worst employees ever.
Atmosphere: 2
Food: 3
Service: 1
Karen Stevens
Great food and service was fast
Atmosphere: 5
Food: 5
Service: 5
Collin Ezell
Fantastic place and staff
Atmosphere: 5
Food: 5
Service: 5
Jonathan Campbell
Do not order pick up from here, they’re gonna hold it behind the counter and make you go through the line anyways. No employee could be bothered to come over and help me while I’m standing waiting on my food. On top of that, sandwiches weren’t made correctly. Spend your money at the Subway @ 1018 Airport Road. Those ladies will take great care of you!
Atmosphere: 1
Food: 1
Service: 1
Arduina
I always had wonderful memories going to Subway growing up and into my adult life. So, naturally, I was thrilled to have a location in the store I work in. My fiancé and I had a meal in this restaurant to celebrate my new job, even. But starting toward the end of October, the staff has been unkind to us. They claimed that consuming outside food in their lobby was a "health code violation" (we were buying their food too but changed our minds after that). We complained and were assured we were in the right as we were buying something. It took us a month to try again, only to be told it was okay "just this once". We let that slide for the moment. Days later, we came to just eat Subway. I was trying to order online and he was digging through his shopping bag to look at one of his items. Someone hurried toward us and started questioning whether we were eating there. We complained again. The harassment was unacceptable. John seemed understandably frustrated, but said he would take care of it. Good, I thought. Finally we can eat in peace. Wrong. He returned to the restaurant a couple weeks later and a kind stranger bought him a meal. He ate it at a leisurely pace as he played some games, seeing the lobby wasn't too busy. He only refilled his soda once. After an hour, he was approached by a staff member and informed he had exceeded the "time limit". There was no signage indicating a time limit, just as there was no signage about outside food. My fiancé said that when he asked about the time limit, the staff looked at each other for a moment and then one said it was 30 minutes. He was told that they needed seats available for their customers, as if he wasn't a customer. I worked at a fast food restaurant and I didn't care who paid for the food. A guest with a paid-for meal from the restaurant is a customer. Simple as that. We attempted to call and complain one more time and were dismissed as John was too busy. We got a call back from somebody else only for my fiancé to be blamed for his treatment at the restaurant. I can understand having a time limit but those expectations need to be clear and the rule should be enforced fairly. It shouldn't be used to single someone out and ruin their day. Hours later, we were banned for 60 days for "weekly formal complaints" and "hanging up on John". Neither is true. Because of these ongoing issues, I don't recommend this Subway and unfortunately will be avoiding all area Subways for the foreseeable future.
Atmosphere: 1
Food: 3
Service: 1
Pranay Desai
We were a large group and Tristin and Alexia were AMAZING and patient with our group.
Vegetarian options: They have several vegetarian options.
Dietary restrictions: They will build sandwiches based on your preference.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Veggie Delite
Stacy Hobgood (Halfpint)
1st I did the order online, will not be doing with this store again. I ordered 2 sami's 1st sami bread was tough 1 with sliced avocado which is extra and we did not get, order the same veg that comes with sami added veg. Did not get added veg on sami. On 2nd sami 75% of veg was 1. 1/2 of sami. Along with vinegar. I didnt get some veg i ordered either. When I got there I waited a minute and bald guy with black glasses stands at swiging door with 2 knives and subway napkin talking to someone else behind door, he wipes knives with napkin touches door again with no gloves and puts knives over by the counter to be used for next customer. Then comes to me and asks can I help you?So if whomever cant slow down long enough to read the online order then get someone who can. Just slow down.
Rico was great. It was very busy, but he was super quick while providing excellent customer service. Amazing dude for real.
Atmosphere: 5
Food: 5
Service: 5
Brady Tedder
Me and my girlfriend stopped by after a long car ride today. Rico took great care of us and made AMAZING subs. One of the best spicy Italians I’ve had yet. Thank you Rico!
Atmosphere: 5
Food: 5
Service: 5
Hailie Lee (Sage)
Ordered around 7:50 on the app and when I got to the subway I got an email saying my ordered was canceled at 8:00 so I went over to ask the guy who was working and he originally said it was canceled because the store was closed when the order went through (they don't close till 9:00) then after after I said I placed it 5-10 minutes ago he then said they were out of meatballs and rotisserie chicken, 2 things in my order. Which I think he was just saying that because he didn't wanna make the order and wanted to close an hour early.
Will Sheffield
I had it delivered to my job to open a Is slobby messno care at all was taken for my order when making it
Amanda has a wonderful crew great service and great experience
Atmosphere: 5
Food: 5
Service: 5
I work at walmart where this store is located.
I used to eat there at least 3x a week.
One morning, i was running late, and needed a straw, i step up to the counter, placed a quarter on the counter, and (politely) told the employee i was going to grab a couple (2) straws.
The manager followed me to the service desk, and began hurling insults and loudly
And obnoxiously yelling at customers that i was banned from subway for stealing, i was a thief, and had thrown money at her cashier.
This place is horrid, as is its management.
Good day.
Service: 1
Absolutely the worst employees ever.
Atmosphere: 2
Food: 3
Service: 1
Great food and service was fast
Atmosphere: 5
Food: 5
Service: 5
Fantastic place and staff
Atmosphere: 5
Food: 5
Service: 5
Do not order pick up from here, they’re gonna hold it behind the counter and make you go through the line anyways. No employee could be bothered to come over and help me while I’m standing waiting on my food. On top of that, sandwiches weren’t made correctly. Spend your money at the Subway @ 1018 Airport Road. Those ladies will take great care of you!
Atmosphere: 1
Food: 1
Service: 1
I always had wonderful memories going to Subway growing up and into my adult life. So, naturally, I was thrilled to have a location in the store I work in. My fiancé and I had a meal in this restaurant to celebrate my new job, even. But starting toward the end of October, the staff has been unkind to us. They claimed that consuming outside food in their lobby was a "health code violation" (we were buying their food too but changed our minds after that). We complained and were assured we were in the right as we were buying something. It took us a month to try again, only to be told it was okay "just this once". We let that slide for the moment. Days later, we came to just eat Subway. I was trying to order online and he was digging through his shopping bag to look at one of his items. Someone hurried toward us and started questioning whether we were eating there. We complained again. The harassment was unacceptable. John seemed understandably frustrated, but said he would take care of it. Good, I thought. Finally we can eat in peace. Wrong. He returned to the restaurant a couple weeks later and a kind stranger bought him a meal. He ate it at a leisurely pace as he played some games, seeing the lobby wasn't too busy. He only refilled his soda once. After an hour, he was approached by a staff member and informed he had exceeded the "time limit". There was no signage indicating a time limit, just as there was no signage about outside food. My fiancé said that when he asked about the time limit, the staff looked at each other for a moment and then one said it was 30 minutes. He was told that they needed seats available for their customers, as if he wasn't a customer. I worked at a fast food restaurant and I didn't care who paid for the food. A guest with a paid-for meal from the restaurant is a customer. Simple as that. We attempted to call and complain one more time and were dismissed as John was too busy. We got a call back from somebody else only for my fiancé to be blamed for his treatment at the restaurant. I can understand having a time limit but those expectations need to be clear and the rule should be enforced fairly. It shouldn't be used to single someone out and ruin their day. Hours later, we were banned for 60 days for "weekly formal complaints" and "hanging up on John". Neither is true. Because of these ongoing issues, I don't recommend this Subway and unfortunately will be avoiding all area Subways for the foreseeable future.
Atmosphere: 1
Food: 3
Service: 1
We were a large group and Tristin and Alexia were AMAZING and patient with our group.
Vegetarian options: They have several vegetarian options.
Dietary restrictions: They will build sandwiches based on your preference.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Veggie Delite
1st I did the order online, will not be doing with this store again. I ordered 2 sami's 1st sami bread was tough 1 with sliced avocado which is extra and we did not get, order the same veg that comes with sami added veg. Did not get added veg on sami. On 2nd sami 75% of veg was 1. 1/2 of sami. Along with vinegar. I didnt get some veg i ordered either. When I got there I waited a minute and bald guy with black glasses stands at swiging door with 2 knives and subway napkin talking to someone else behind door, he wipes knives with napkin touches door again with no gloves and puts knives over by the counter to be used for next customer. Then comes to me and asks can I help you?So if whomever cant slow down long enough to read the online order then get someone who can. Just slow down.
Atmosphere: 4
Food: 2
Service: 2
Refreshed!
Restaurantji Recommends
Rico was great. It was very busy, but he was super quick while providing excellent customer service. Amazing dude for real.
Atmosphere: 5
Food: 5
Service: 5
Me and my girlfriend stopped by after a long car ride today. Rico took great care of us and made AMAZING subs. One of the best spicy Italians I’ve had yet. Thank you Rico!
Atmosphere: 5
Food: 5
Service: 5
Ordered around 7:50 on the app and when I got to the subway I got an email saying my ordered was canceled at 8:00 so I went over to ask the guy who was working and he originally said it was canceled because the store was closed when the order went through (they don't close till 9:00) then after after I said I placed it 5-10 minutes ago he then said they were out of meatballs and rotisserie chicken, 2 things in my order. Which I think he was just saying that because he didn't wanna make the order and wanted to close an hour early.
I had it delivered to my job to open a Is slobby messno care at all was taken for my order when making it
Takeout: Yes
Loading...