I always had wonderful memories going to Subway growing up and into my adult life. So, naturally, I was thrilled to have a location in the store I work in. My fiancé and I had a meal in this restaurant to celebrate my new job, even. But starting toward the end of October, the staff has been unkind to us. They claimed that consuming outside food in their lobby was a "health code violation" (we were buying their food too but changed our minds after that). We complained and were assured we were in the right as we were buying something. It took us a month to try again, only to be told it was okay "just this once". We let that slide for the moment. Days later, we came to just eat Subway. I was trying to order online and he was digging through his shopping bag to look at one of his items. Someone hurried toward us and started questioning whether we were eating there. We complained again. The harassment was unacceptable. John seemed understandably frustrated, but said he would take care of it. Good, I thought. Finally we can eat in peace. Wrong. He returned to the restaurant a couple weeks later and a kind stranger bought him a meal. He ate it at a leisurely pace as he played some games, seeing the lobby wasn't too busy. He only refilled his soda once. After an hour, he was approached by a staff member and informed he had exceeded the "time limit". There was no signage indicating a time limit, just as there was no signage about outside food. My fiancé said that when he asked about the time limit, the staff looked at each other for a moment and then one said it was 30 minutes. He was told that they needed seats available for their customers, as if he wasn't a customer. I worked at a fast food restaurant and I didn't care who paid for the food. A guest with a paid-for meal from the restaurant is a customer. Simple as that. We attempted to call and complain one more time and were dismissed as John was too busy. We got a call back from somebody else only for my fiancé to be blamed for his treatment at the restaurant. I can understand having a time limit but those expectations need to be clear and the rule should be enforced fairly. It shouldn't be used to single someone out and ruin their day. Hours later, we were banned for 60 days for "weekly formal complaints" and "hanging up on John". Neither is true. Because of these ongoing issues, I don't recommend this Subway and unfortunately will be avoiding all area Subways for the foreseeable future.
Atmosphere: 1
Food: 3
Service: 1
Pranay Desai
We were a large group and Tristin and Alexia were AMAZING and patient with our group.Vegetarian options: They have several vegetarian options.Dietary restrictions: They will build sandwiches based on your preference.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Veggie Delite
Stacy Hobgood (Halfpint)
1st I did the order online, will not be doing with this store again. I ordered 2 sami's 1st sami bread was tough 1 with sliced avocado which is extra and we did not get, order the same veg that comes with sami added veg. Did not get added veg on sami. On 2nd sami 75% of veg was 1. 1/2 of sami. Along with vinegar. I didnt get some veg i ordered either. When I got there I waited a minute and bald guy with black glasses stands at swiging door with 2 knives and subway napkin talking to someone else behind door, he wipes knives with napkin touches door again with no gloves and puts knives over by the counter to be used for next customer. Then comes to me and asks can I help you?So if whomever cant slow down long enough to read the online order then get someone who can. Just slow down.
Atmosphere: 4
Food: 2
Service: 2
Charles S.
I've been to this Wal-Mart Subway many times. Usually good sandwiches, decent service. However, today, when I ordered my sandwich; I was denied my request for additional toppings, (e.g. onions and peppers), as my sandwich was being made. The Server/Preparer apologized, stating that he was no longer allowed to put extra toppings on the sandwiches per orders from the new Manager. (?). If they won't make the sandwich the way that I've requested it; then why would I want to buy a sandwich there?
Trisston Icenhower
Rico was great. It was very busy, but he was super quick while providing excellent customer service. Amazing dude for real.
Atmosphere: 5
Food: 5
Service: 5
Brady Tedder
Me and my girlfriend stopped by after a long car ride today. Rico took great care of us and made AMAZING subs. One of the best spicy Italians I’ve had yet. Thank you Rico!
Atmosphere: 5
Food: 5
Service: 5
Hailie Lee (Sage)
Ordered around 7:50 on the app and when I got to the subway I got an email saying my ordered was canceled at 8:00 so I went over to ask the guy who was working and he originally said it was canceled because the store was closed when the order went through (they don't close till 9:00) then after after I said I placed it 5-10 minutes ago he then said they were out of meatballs and rotisserie chicken, 2 things in my order. Which I think he was just saying that because he didn't wanna make the order and wanted to close an hour early.
Will Sheffield
I had it delivered to my job to open a Is slobby messno care at all was taken for my order when making it
Hailie Lee
Ordered around 7:50 on the app and when I got to the subway I got an email saying my ordered was canceled at 8:00 so I went over to ask the guy who was working and he originally said it was canceled because the store was closed when the order went through (they don't close till 9:00) then after after I said I placed it 5-10 minutes ago he then said they were out of meatballs and rotisserie chicken, 2 things in my order. Which I think he was just saying that because he didn't wanna make the order and wanted to close an hour early.
Annetta Gilmore
Food is good, service is really slow, had to repeat everything twice, skimpy on toppings & condiments.Where's the chicken?
I went there today as of June 11, 2022. The service was great but my sandwich was so messy that it not even funny and they had a new person there that didn't even know what she was doing like no one trained her. I ask how long she had been working there and they said a couple of weeks but she didn't know what she was doing or how much of the ingredients went on the sandwiches.
BYRDMAN 501
The management does not listen to what you have to say he just poor as much as he can on you sandwich and your bread is burnt. The staff does not wash there hands and have nasty clothes on. Not recommended for your health and safety need to check this place out
Dev Hay
I guess when they say "Walmart Brand", that includes subway. The most Walmart Brand sandwich I've ever had, and i always love subway! Aside from that, the lobby was also very dirty, and it wasn't even busy.
Amanda Law
The place got remodeled bit the food got worse! Every container holding ingredients is a health code violation. The vegetables looks gross! I messaged the “District Manager” about the matter and how our food is gross and he replied 4 words, “I’ll get with them”. Not a apology for his business not a let me reimburse you for your meal just I’ll get with them like it’s the staffs fault for the lack of supervision.
Queen Meranda
This is inside the store so it can be convenient if you shop here. There's never a line to wait in when I've been here. I like to use this BOGO for long coupon whenever I get one because its such a great deal. They brought back roast beef but changed the veggie patty. It's not as delish as it used to be but I'm willing to try again. The best sauce is sweet onion. Always friendly staff here.
I always had wonderful memories going to Subway growing up and into my adult life. So, naturally, I was thrilled to have a location in the store I work in. My fiancé and I had a meal in this restaurant to celebrate my new job, even. But starting toward the end of October, the staff has been unkind to us. They claimed that consuming outside food in their lobby was a "health code violation" (we were buying their food too but changed our minds after that). We complained and were assured we were in the right as we were buying something. It took us a month to try again, only to be told it was okay "just this once". We let that slide for the moment. Days later, we came to just eat Subway. I was trying to order online and he was digging through his shopping bag to look at one of his items. Someone hurried toward us and started questioning whether we were eating there. We complained again. The harassment was unacceptable. John seemed understandably frustrated, but said he would take care of it. Good, I thought. Finally we can eat in peace. Wrong. He returned to the restaurant a couple weeks later and a kind stranger bought him a meal. He ate it at a leisurely pace as he played some games, seeing the lobby wasn't too busy. He only refilled his soda once. After an hour, he was approached by a staff member and informed he had exceeded the "time limit". There was no signage indicating a time limit, just as there was no signage about outside food. My fiancé said that when he asked about the time limit, the staff looked at each other for a moment and then one said it was 30 minutes. He was told that they needed seats available for their customers, as if he wasn't a customer. I worked at a fast food restaurant and I didn't care who paid for the food. A guest with a paid-for meal from the restaurant is a customer. Simple as that. We attempted to call and complain one more time and were dismissed as John was too busy. We got a call back from somebody else only for my fiancé to be blamed for his treatment at the restaurant. I can understand having a time limit but those expectations need to be clear and the rule should be enforced fairly. It shouldn't be used to single someone out and ruin their day. Hours later, we were banned for 60 days for "weekly formal complaints" and "hanging up on John". Neither is true. Because of these ongoing issues, I don't recommend this Subway and unfortunately will be avoiding all area Subways for the foreseeable future.
Atmosphere: 1
Food: 3
Service: 1
We were a large group and Tristin and Alexia were AMAZING and patient with our group.Vegetarian options: They have several vegetarian options.Dietary restrictions: They will build sandwiches based on your preference.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Veggie Delite
1st I did the order online, will not be doing with this store again. I ordered 2 sami's 1st sami bread was tough 1 with sliced avocado which is extra and we did not get, order the same veg that comes with sami added veg. Did not get added veg on sami. On 2nd sami 75% of veg was 1. 1/2 of sami. Along with vinegar. I didnt get some veg i ordered either. When I got there I waited a minute and bald guy with black glasses stands at swiging door with 2 knives and subway napkin talking to someone else behind door, he wipes knives with napkin touches door again with no gloves and puts knives over by the counter to be used for next customer. Then comes to me and asks can I help you?So if whomever cant slow down long enough to read the online order then get someone who can. Just slow down.
Atmosphere: 4
Food: 2
Service: 2
I've been to this Wal-Mart Subway many times. Usually good sandwiches, decent service. However, today, when I ordered my sandwich; I was denied my request for additional toppings, (e.g. onions and peppers), as my sandwich was being made. The Server/Preparer apologized, stating that he was no longer allowed to put extra toppings on the sandwiches per orders from the new Manager. (?). If they won't make the sandwich the way that I've requested it; then why would I want to buy a sandwich there?
Rico was great. It was very busy, but he was super quick while providing excellent customer service. Amazing dude for real.
Atmosphere: 5
Food: 5
Service: 5
Me and my girlfriend stopped by after a long car ride today. Rico took great care of us and made AMAZING subs. One of the best spicy Italians I’ve had yet. Thank you Rico!
Atmosphere: 5
Food: 5
Service: 5
Ordered around 7:50 on the app and when I got to the subway I got an email saying my ordered was canceled at 8:00 so I went over to ask the guy who was working and he originally said it was canceled because the store was closed when the order went through (they don't close till 9:00) then after after I said I placed it 5-10 minutes ago he then said they were out of meatballs and rotisserie chicken, 2 things in my order. Which I think he was just saying that because he didn't wanna make the order and wanted to close an hour early.
I had it delivered to my job to open a Is slobby messno care at all was taken for my order when making it
Ordered around 7:50 on the app and when I got to the subway I got an email saying my ordered was canceled at 8:00 so I went over to ask the guy who was working and he originally said it was canceled because the store was closed when the order went through (they don't close till 9:00) then after after I said I placed it 5-10 minutes ago he then said they were out of meatballs and rotisserie chicken, 2 things in my order. Which I think he was just saying that because he didn't wanna make the order and wanted to close an hour early.
Food is good, service is really slow, had to repeat everything twice, skimpy on toppings & condiments.Where's the chicken?
Restaurantji Recommends
I went there today as of June 11, 2022. The service was great but my sandwich was so messy that it not even funny and they had a new person there that didn't even know what she was doing like no one trained her. I ask how long she had been working there and they said a couple of weeks but she didn't know what she was doing or how much of the ingredients went on the sandwiches.
The management does not listen to what you have to say he just poor as much as he can on you sandwich and your bread is burnt. The staff does not wash there hands and have nasty clothes on. Not recommended for your health and safety need to check this place out
I guess when they say "Walmart Brand", that includes subway. The most Walmart Brand sandwich I've ever had, and i always love subway! Aside from that, the lobby was also very dirty, and it wasn't even busy.
The place got remodeled bit the food got worse! Every container holding ingredients is a health code violation. The vegetables looks gross! I messaged the “District Manager” about the matter and how our food is gross and he replied 4 words, “I’ll get with them”. Not a apology for his business not a let me reimburse you for your meal just I’ll get with them like it’s the staffs fault for the lack of supervision.
This is inside the store so it can be convenient if you shop here. There's never a line to wait in when I've been here. I like to use this BOGO for long coupon whenever I get one because its such a great deal. They brought back roast beef but changed the veggie patty. It's not as delish as it used to be but I'm willing to try again. The best sauce is sweet onion. Always friendly staff here.