Stopped in for a bite with my best friend and went though the drive through. The Customer service was 5⭐️ The lady was so kind to us and gave us our things in a timely manner. We parked in the parking lot to eat and realized they forgot our cinnabons. We decided after we finish our food we will run through the drive through when we are heading home but the worker came out to deliver it to us without us asking!! They not only gave us our cinnabons but gave us two extra so we both have two. 10/10 service. This location is by my home so i will be coming back. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Thomas Williams
Drive thru service is typically very slow.. what’s the point of mobile ordering if not speeding up what should already be “fast food”
Atmosphere: 3
Food: 4
Service: 3
Tosha
Newly opened! Everything was so fresh and so clean!! The staff was fanaminal, friendly and smiling! The food was fresh and hot! Thank you for being the best Taco Bell in Hot Springs!
Atmosphere: 5
Food: 5
Service: 5
Kourtnei Parkerson
I ordered 2 bowls 1 veggie I chicken. The expedite recipe says 1 veggie I chicken KayKay say no I didn't refused to check the expedite recipe saying I'm just trying to get free food
Atmosphere: 1
Food: 1
Service: 1
Melissa Shaw
Stopped in tonight for a quick bite to eat on the way home. The dining room was immaculate as were both restrooms. My Mexican pizza was done promptly and with generous amounts of all ingredients. My friend's order was also correct and well made. The staff was efficient and very polite. I was a little concerned about stopping here given the previous reviews, but the Sunday night crew was top notch. I only regret not getting a printed receipt so I could let corporate know. I'll won't hesitate to stop here again.
Atmosphere: 5
Food: 5
Service: 5
JOANNE VERSO DOYLE
I've been missing Taco Bell. The chicken quesadilla was great. The little cinnamon twists weren't worth it. But all in all, I just won't order them next time.
Atmosphere: 5
Food: 5
Service: 5
Tracy Lovett
We got ours and ate it in the car with the windows open enjoying the sunny day. They gave us enough hot sauce, enough napkins, and everything was correct. Good visit
Atmosphere: 5
Food: 5
Service: 5
Alexis Felan
food was on time and hot! their drink machine was down but they made sure i had refills always!!
Terrible customer service. The food is disgusting.
Atmosphere: 1
Food: 1
Service: 1
rocky
Usually only one or two people running the whole store, so you’re waiting for 30 minutes or more. Every time I’ve gone they’ve forgotten multiple things from each order.
Atmosphere: 1
Food: 1
Service: 4
Scott
Wow.... Total disappointment. If you dine in, you have to order through their kiosk. (Sad) Our food was brought to us on a bag. (We chose the dine in option). Drink prices are ridiculous. $2.79 for a small drink. $2.89 for a medium, and $2.99 for a large, and had to ask for our drinks because they forgot them. On the plus side, the chicken nuggets were great!
Atmosphere: 1
Food: 3
Service: 1
Emmalyn Davis
Literally no point in going because they won’t make your food the way it should be.
Everything was as expected for Taco Bell.
Atmosphere: 4
Food: 4
Service: 4
Stopped in for a bite with my best friend and went though the drive through.
The Customer service was 5⭐️ The lady was so kind to us and gave us our things in a timely manner.
We parked in the parking lot to eat and realized they forgot our cinnabons. We decided after we finish our food we will run through the drive through when we are heading home but the worker came out to deliver it to us without us asking!! They not only gave us our cinnabons but gave us two extra so we both have two. 10/10 service. This location is by my home so i will be coming back. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Drive thru service is typically very slow.. what’s the point of mobile ordering if not speeding up what should already be “fast food”
Atmosphere: 3
Food: 4
Service: 3
Newly opened! Everything was so fresh and so clean!! The staff was fanaminal, friendly and smiling! The food was fresh and hot! Thank you for being the best Taco Bell in Hot Springs!
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 bowls 1 veggie I chicken. The expedite recipe says 1 veggie I chicken KayKay say no I didn't refused to check the expedite recipe saying I'm just trying to get free food
Atmosphere: 1
Food: 1
Service: 1
Stopped in tonight for a quick bite to eat on the way home. The dining room was immaculate as were both restrooms. My Mexican pizza was done promptly and with generous amounts of all ingredients. My friend's order was also correct and well made. The staff was efficient and very polite. I was a little concerned about stopping here given the previous reviews, but the Sunday night crew was top notch. I only regret not getting a printed receipt so I could let corporate know. I'll won't hesitate to stop here again.
Atmosphere: 5
Food: 5
Service: 5
I've been missing Taco Bell. The chicken quesadilla was great. The little cinnamon twists weren't worth it. But all in all, I just won't order them next time.
Atmosphere: 5
Food: 5
Service: 5
We got ours and ate it in the car with the windows open enjoying the sunny day. They gave us enough hot sauce, enough napkins, and everything was correct. Good visit
Atmosphere: 5
Food: 5
Service: 5
food was on time and hot! their drink machine was down but they made sure i had refills always!!
Atmosphere: 5
Food: 5
Service: 5
Zero customer service skills
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Terrible customer service. The food is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Usually only one or two people running the whole store, so you’re waiting for 30 minutes or more. Every time I’ve gone they’ve forgotten multiple things from each order.
Atmosphere: 1
Food: 1
Service: 4
Wow.... Total disappointment. If you dine in, you have to order through their kiosk. (Sad)
Our food was brought to us on a bag. (We chose the dine in option). Drink prices are ridiculous. $2.79 for a small drink. $2.89 for a medium, and $2.99 for a large, and had to ask for our drinks because they forgot them. On the plus side, the chicken nuggets were great!
Atmosphere: 1
Food: 3
Service: 1
Literally no point in going because they won’t make your food the way it should be.
Atmosphere: 1
Food: 1
Service: 1
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