The burgers are great, but the BEST part about BA is Amber!!
Chris Vines
yelling at my child when you screwed up a christmas party order for a kindergarten class was moronic. blocking her in and taking pics of her inside the car will be way worse than moronic. i wouldnt go to this place to eat if it was the only place open at the end of the covid pandemic.
Clay London
Yelling at my friends daughter and her mother. Shame on you for treating the people who pay your salary like that. You lost some customers this week.
Karen Cecilia
RD loves these potato fries! I’m pretty sure this is his favorite stop.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
Virendra Maharaj
The mahi mahi sandwich is
Atmosphere: 4
Food: 5
Service: 4
DesiGotGame
I recently had a disappointing experience at this location, and unfortunately, it wasn't the first time. On two separate occasions, I've encountered what I believe to be poor customer service that seems to be directed towards me as a person of color.
During my most recent visit, I received dirty looks from the staff. When I confronted the cashier about it, she claimed she was making faces at the person behind me. This excuse did little to alleviate my discomfort, especially given the fact that this wasn't an isolated incident. The repeated negative treatment has left me with the impression that this establishment does not welcome African Americans.
Additionally, the quality of the food was mediocre at best, with the presence of flies further detracting from the dining experience. Given these issues, I will not be returning to this location
Atmosphere: 1
Food: 2
Service: 1
K. Ingram
I enjoy eating B A Burrito. I usually go with the vegetarian option as my choice of burrito. The staff is nice, very affordable, and if I’m ever in the area I’d choose this spot for food over a lot of places.
Service is always terriable. Sit in dine in line while watching multiable take out orders get made in dine in line. Finally get someone after standing 10mins just to let us know some meats aren’t available.
Atmosphere: 1
Food: 1
Service: 1
Jake Johnson
Burger was awesome but something in my burrito taste like beer and the rice is crunchy and not cooked all the way.
Atmosphere: 3
Food: 3
Service: 2
Jackie Dotson
Good TexMex eatery with a nice selection of burritos, quesadillas, bowls, and even burgers. The burgers are surprisingly good and one of my favorite things to get but outside of that I prefer to get a rice bowl. They offer a nice assortment of proteins and toppings for whatever dish you get as well as chips and salsa too. Good for a lite lunch or dinner and would return again.
I came in around 7:15p.m., my partner and I were the first in line. We waited for a bit looking at the menu for someone to come to the register. A few others walked in behind us in that time. Our cashier came out and asked who all wanted burgers. My partner ordered a burger and I responded I wanted a bowl. She told me she wanted to go ahead and get the burger orders behind me. Rude and unnecessary but okay. I waited for her for fulfil the 3 burger orders behind me. She asked me if it was for here or to go. I responded it was for here. She asked me what TYPE of bowl I wanted. To which I responded I did not know what the options were-the menu just read 'bowl'. She explained I could have a base of rice or tortilla. I explained I prefer a beans. She looked at me like I was crazy. I was a little embarrassed at this point. Maybe I am mistaken, does the bowl option not consist of multiple items of your choosing thrown together on a tin platter? I asked if I could have a bean base instead? Again to which she looked at me wild and explained my options. I was flustered at this point, I asked her to give me a burger instead-white bun. I had to walk away and allow my partner to complete the order. Imagine if I would have had a speech or hearing disability and was treated this way, thankfully I do not. I sat down at one of the 8 empty and uncleaned tables to enjoy my food and watched for the duration of my time. Not once did she repeat the practice of taking the order of someone else behind the customer at the register. Let's not mistake, the food was great. ? B.A. is usually a good experience. However, a good quality customer service representative displays; A positive attitude, Responsiveness, Situational empathy, and Active listening. Respectfully, maybe Laci needs a refresher so no one else has to endure the less than ideal service quality that I received, again at B.A burrito in Jonesboro. Y'all are better than that.
Atmosphere: 1
Food: 4
Service: 1
Annie Rogers
This place has nice burgers and good customer service I love it here
Atmosphere: 5
Food: 5
Service: 5
Debra Marie Gossett Rorie
Absolutely the best place for nachos and burgers! Friendly, fast service!!
Melinda Stults
?Absolutely delicious as well as awesome customer care! Just one visit & I'm kinda hooked ? Thanks, BA!
Mal
Guaranteed to get a horrible attitude when you place your order. Won’t be back. Customer service is non-existent.
The burgers are great, but the BEST part about BA is Amber!!
yelling at my child when you screwed up a christmas party order for a kindergarten class was moronic. blocking her in and taking pics of her inside the car will be way worse than moronic. i wouldnt go to this place to eat if it was the only place open at the end of the covid pandemic.
Yelling at my friends daughter and her mother. Shame on you for treating the people who pay your salary like that. You lost some customers this week.
RD loves these potato fries! I’m pretty sure this is his favorite stop.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
The mahi mahi sandwich is
Atmosphere: 4
Food: 5
Service: 4
I recently had a disappointing experience at this location, and unfortunately, it wasn't the first time. On two separate occasions, I've encountered what I believe to be poor customer service that seems to be directed towards me as a person of color.
During my most recent visit, I received dirty looks from the staff. When I confronted the cashier about it, she claimed she was making faces at the person behind me. This excuse did little to alleviate my discomfort, especially given the fact that this wasn't an isolated incident. The repeated negative treatment has left me with the impression that this establishment does not welcome African Americans.
Additionally, the quality of the food was mediocre at best, with the presence of flies further detracting from the dining experience. Given these issues, I will not be returning to this location
Atmosphere: 1
Food: 2
Service: 1
I enjoy eating B A Burrito. I usually go with the vegetarian option as my choice of burrito. The staff is nice, very affordable, and if I’m ever in the area I’d choose this spot for food over a lot of places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Veggie Burrito, Southwest Veggies
Service is always terriable. Sit in dine in line while watching multiable take out orders get made in dine in line. Finally get someone after standing 10mins just to let us know some meats aren’t available.
Atmosphere: 1
Food: 1
Service: 1
Burger was awesome but something in my burrito taste like beer and the rice is crunchy and not cooked all the way.
Atmosphere: 3
Food: 3
Service: 2
Good TexMex eatery with a nice selection of burritos, quesadillas, bowls, and even burgers. The burgers are surprisingly good and one of my favorite things to get but outside of that I prefer to get a rice bowl. They offer a nice assortment of proteins and toppings for whatever dish you get as well as chips and salsa too. Good for a lite lunch or dinner and would return again.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I came in around 7:15p.m., my partner and I were the first in line. We waited for a bit looking at the menu for someone to come to the register. A few others walked in behind us in that time. Our cashier came out and asked who all wanted burgers. My partner ordered a burger and I responded I wanted a bowl. She told me she wanted to go ahead and get the burger orders behind me. Rude and unnecessary but okay. I waited for her for fulfil the 3 burger orders behind me. She asked me if it was for here or to go. I responded it was for here. She asked me what TYPE of bowl I wanted. To which I responded I did not know what the options were-the menu just read 'bowl'. She explained I could have a base of rice or tortilla. I explained I prefer a beans. She looked at me like I was crazy. I was a little embarrassed at this point. Maybe I am mistaken, does the bowl option not consist of multiple items of your choosing thrown together on a tin platter? I asked if I could have a bean base instead? Again to which she looked at me wild and explained my options. I was flustered at this point, I asked her to give me a burger instead-white bun. I had to walk away and allow my partner to complete the order. Imagine if I would have had a speech or hearing disability and was treated this way, thankfully I do not. I sat down at one of the 8 empty and uncleaned tables to enjoy my food and watched for the duration of my time. Not once did she repeat the practice of taking the order of someone else behind the customer at the register.
Let's not mistake, the food was great. ? B.A. is usually a good experience.
However, a good quality customer service representative displays; A positive attitude,
Responsiveness, Situational empathy, and Active listening. Respectfully, maybe Laci needs a refresher so no one else has to endure the less than ideal service quality that I received, again at B.A burrito in Jonesboro. Y'all are better than that.
Atmosphere: 1
Food: 4
Service: 1
This place has nice burgers and good customer service
I love it here
Atmosphere: 5
Food: 5
Service: 5
Absolutely the best place for nachos and burgers! Friendly, fast service!!
?Absolutely delicious as well as awesome customer care! Just one visit & I'm kinda hooked ? Thanks, BA!
Guaranteed to get a horrible attitude when you place your order. Won’t be back. Customer service is non-existent.
Atmosphere: 1
Food: 2
Service: 1
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