Chili's was great. The service was excellent. It was 6 of us...meal was little slow coming out but it didn't disappoint.
Atmosphere: 5
Food: 5
Service: 5
Blake Stewart
Food was good waitress was great and kept our drinks coming. The problem was with the lady that set us at our seats. After she came from the back and interrupted the lady that was already helping us, that we'd already explained to that we wanted a seat away from people and was checking the chart, basically pushes the girl outta the way, and takes us to a seat directly beside another family. After anxiety took over my wife, I went upfront and told the girl we wanted to move and she moved us. The food and everything else was GREAT! BUT, THE ENTIRE EXPERIENCE was uncomfortable at best. All because who I'm assuming to be the manager or maybe lead hostess, was rude and overbearing. It's the first time we've ever seen this lady but she may have just ruined one of our top 10 places to eat because she chose to not engage us as customers and made us feel like our requests and needs were irrelevant. Oh and the part where they tell us a certain section is shut down, then maybe 15 mins later that section was full.. It's just really sad for us because Chili's WAS one of our favorite spots to eat😢
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chips \u0026 Salsa
Special One
We ordered togo... and it was ehh... 2/3 of our meal was delicious... the steak meal was horrible. Bland and undercooked. I asked for med . My steak was still alive when I received it. And it just tasted bland. I had to add flavor and cook it more. Just not satisfied tonight.
Atmosphere: 5
Food: 1
Service: 5
Ariel Ford
The young ladies that work here are extremely rude! Management should really step up and do more to ensure that customers are getting great food with a wonderful experience. Unprofessionalism is bad for business.
Atmosphere: 2
Food: 3
Service: 1
Makayla Kate
Good manager !
Atmosphere: 1
Food: 2
Service: 5
L
i go here all the time and i’ve never had an issue. great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Lash Leroux
Food was decent, service was really slow and forgetful. Needs to be cleaned better. Salad was the best part of everything
Atmosphere: 4
Food: 3
Service: 3
Joyce Fredrick
Hubby and I went to Chili's in Jonesboro tonight. Everything was great! Food was fixed excatly like we ordered it and the service was awesome! Our server was Jaran. We both ordered the 3 for me smash burgers, he had chips & salsa and French fries, I had salad and mashed potatoes. Will be back again.
I have recently started my sober living journey, so when asked for our drink order, I kindly asked what nonalcoholic beverages they had by saying “I would like a drink, but like non alcoholic” meaning a mocktail or nonalcoholic beer. The server flipped my menu to the back and said “we have coke products and flavored teas and lemonades.” She never said her name but she was a brown haired bartender. She ended up leaving before we even got our food, 45 mins after we ordered. Our 2nd server was Megan and she was super kind and good spirited. The first one just ruined it for us.
I'm guessing because most folks got their tax return, everyone wanted to go get a triple dipper! Parking was full and no spots for a solid 15 minutes. Just left because absolutely not lol.
Chili's was great. The service was excellent. It was 6 of us...meal was little slow coming out but it didn't disappoint.
Atmosphere: 5
Food: 5
Service: 5
Food was good waitress was great and kept our drinks coming. The problem was with the lady that set us at our seats. After she came from the back and interrupted the lady that was already helping us, that we'd already explained to that we wanted a seat away from people and was checking the chart, basically pushes the girl outta the way, and takes us to a seat directly beside another family. After anxiety took over my wife, I went upfront and told the girl we wanted to move and she moved us. The food and everything else was GREAT! BUT, THE ENTIRE EXPERIENCE was uncomfortable at best. All because who I'm assuming to be the manager or maybe lead hostess, was rude and overbearing. It's the first time we've ever seen this lady but she may have just ruined one of our top 10 places to eat because she chose to not engage us as customers and made us feel like our requests and needs were irrelevant. Oh and the part where they tell us a certain section is shut down, then maybe 15 mins later that section was full.. It's just really sad for us because Chili's WAS one of our favorite spots to eat😢
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chips \u0026 Salsa
We ordered togo... and it was ehh... 2/3 of our meal was delicious... the steak meal was horrible. Bland and undercooked. I asked for med . My steak was still alive when I received it. And it just tasted bland. I had to add flavor and cook it more. Just not satisfied tonight.
Atmosphere: 5
Food: 1
Service: 5
The young ladies that work here are extremely rude! Management should really step up and do more to ensure that customers are getting great food with a wonderful experience. Unprofessionalism is bad for business.
Atmosphere: 2
Food: 3
Service: 1
Good manager !
Atmosphere: 1
Food: 2
Service: 5
i go here all the time and i’ve never had an issue. great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Food was decent, service was really slow and forgetful. Needs to be cleaned better. Salad was the best part of everything
Atmosphere: 4
Food: 3
Service: 3
Hubby and I went to Chili's in Jonesboro tonight. Everything was great! Food was fixed excatly like we ordered it and the service was awesome! Our server was Jaran. We both ordered the 3 for me smash burgers, he had chips & salsa and French fries, I had salad and mashed potatoes. Will be back again.
Very friendly and great service
Atmosphere: 5
Food: 5
Service: 5
great experience per usual
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I have recently started my sober living journey, so when asked for our drink order, I kindly asked what nonalcoholic beverages they had by saying “I would like a drink, but like non alcoholic” meaning a mocktail or nonalcoholic beer. The server flipped my menu to the back and said “we have coke products and flavored teas and lemonades.” She never said her name but she was a brown haired bartender. She ended up leaving before we even got our food, 45 mins after we ordered. Our 2nd server was Megan and she was super kind and good spirited. The first one just ruined it for us.
Atmosphere: 4
Food: 4
Service: 1
Great server
Atmosphere: 5
Food: 5
Service: 5
Good food. Good service. Family friendly
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Hamburger, Fries
Great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Steak, Fries, Molten Chocolate Cake, Sides
I'm guessing because most folks got their tax return, everyone wanted to go get a triple dipper! Parking was full and no spots for a solid 15 minutes. Just left because absolutely not lol.
Atmosphere: 1
Food: 1
Service: 1
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