Chuck E. Cheese

3400 E Highland Dr, Jonesboro
(870) 268-8371

Recent Reviews

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connie robinsom

My first time coming with five children ranging from 6-10. They were excited and when I drove up the parking lot had trash all over the grounds. That told me it wasn’t a clean environment to eat.
The floor full of trash and food. Tables with trash and hard to find clean table. There was only medium pizzas available so I was unable to get a deal with drinks. It took 45 minutes to get my pizza. Then they left me the wrong pizza.
The salad bar needed attention…pitiful, lettuce turn color.
When I went to bathroom, dirty with floor litter with paper.

If Chucky Pizza can’t do better than this lock the doors. Our children deserve better.

Amber Moore

The girl at the counter was extremely rude to me I asked her a question and she completely ignored me and started talking to my husband instead I tried to ask her after me she was rude again it was so bad that I wanted to leave and it got me n my husband into it that I didn't play not one game we bought a family pass for 3 months for 6 people horrible experience so I watched my kids and husband play the games the 3/4 hours we was there while she rolled her eyes at me the entire time I never got my question answered and we didn't get our points for the tickets because she would not help me it was my sons bday also we paid 3 months got a month left n only went once it's very small in there also, I had free pizzas and couldn't even ask her how to use them

Atmosphere: 2

Service: 2

Tori Stahlmann

Some of the games weren’t working but staff was super helpful and nice. I haven’t had pizza there in over 20 years and I was super surprised it was actually really good! The cost is a little higher than anticipated, but even the parents had fun so we will definitely go back.

Atmosphere: 5

Food: 5

Service: 5

Jasmin Donald

I never ever take my kids to this place again they got rats and roach falling on cakes and the manager Jessie she suck at her job need a new manager ASAP.

Atmosphere: 1

Food: 1

Service: 1

Jermaine Wilson

pretty good experience salad bar was a lil Skippy though

Atmosphere: 4

Food: 4

Service: 4

Mychol Anderson

Staff is nice only concern is now that they have the bounce house the place smells so bad like feet makes you not want to it, maybe clean carpets more other than that we love it here.

Atmosphere: 1

Food: 5

Service: 5

Jessica Goins

When we visited during the middle of the week it was not very clean. I was underwhelmed by the amount of games. My youngest had fun (5), the older one didn't (9)

Atmosphere: 3

Food: 4

Service: 3

Audrey Rodermund

We went to Chuck E. Cheese in Jonesboro tonight for our daughter’s fifth birthday. We didn’t schedule anything, and even without telling them the general manager welcomed us and went above and beyond to make us happy. We’re a huge family and honestly we don’t like taking all of our kids out at once. We love to give our kids experiences but it’s exhausting as parents. Once we thanked her and told her we were celebrating our daughter’s birthday she went all out even more. She and her whole team were beyond accommodating. Fixing games if they overheard us saying one was broken, doting on my kids, paying special attention to be sure they were having fun. The place was packed with numerous parties but they still made us feel like a special guest the whole time. Honestly we have been going to hijinx since we moved here five years ago, but this experience absolutely won me over. I have never felt more love from a staff in my whole life. This whole team that was present tonight needs a huge bonus!

Service: 5

Jennifer

Unprofessional…Took a long time just to get tended too…Everyone looks like they don’t want to nor need to be there…

Atmosphere: 2

Food: 5

Service: 1

Jewel McCord

Even though y’all were so busy with all the birthdays! You made my son’s birthday “amazing”. You were all so generous and so kind to him and our group. Thank you! 🫶

Atmosphere: 4

Food: 5

Service: 5

Jeremy Spears

I didn't eat there but the food looked good.
It was packed FULL of people but still had some fun.
They have fixed most of the games.
Good place for a kids party.

Atmosphere: 4

Service: 4

Grace

The workers were rude to me. Half of the games did not work and there was no out of order signs on them. Wasted your money if getting a card because of it and they wouldn’t refund me.

Corey Landry

Even though I've never been here, I'm happy to say that you guys gave the bot to long time fan "CecAr" and he restored it to its former glory, even though there will be only 1 more studio c, I'm happy that you guys are selling them to fans

Justin Q

Spent 200$ and 90% of the games are broken so my kids had to play the same 3 games over and over! Will NOT go back.

Atmosphere: 1

Service: 1

Patricia morrison

Took my grand babies here and they had an awesome time. Was very happy.

Atmosphere: 5

Food: 5

Service: 5

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