Cracker Barrel Old Country Store

2621 Phillips Dr, Jonesboro
(870) 932-9732

Recent Reviews

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Brian N.

This crew did a bang-up job for Thanksgiving, and may God bless them: They were knocking down the doors for business. The holiday meal and choices were terrific, and hit the spot. Despite how beat up they were, the service was on point, friendly, and efficient. This crew was dialed in on what I'm sure is their biggest day of the year. They showed out. And every bit of the meal hit--still just like Nana's house. Keep it going!

Atmosphere: 5

Food: 5

Service: 5

Julie Winberry

It was pleasantly and reliably Cracker Barrell. Crackling fire was lit, nice waitresses. Food your Grandma cooked.

Atmosphere: 4

Food: 4

Service: 5

Roselynda Doyle

Cracker Barrel is my go to for home cooking and I don't have to do dishes šŸ’—šŸ‘€šŸ˜‹

Atmosphere: 5

Food: 5

Service: 5

Jeff Guide

Fast Hot and friendly

Atmosphere: 5

Food: 5

Service: 5

JoAnn Mullins

We loved it! šŸ˜

Atmosphere: 5

Food: 5

Service: 5

Teresa Lamberth

The herb baked chicken is my new favorite.

Atmosphere: 5

Food: 5

Service: 5

jennie wanecek

Waitress was very helpful, informative, fast. Meatloaf was tasty and tender

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hashbrown Casserole, Fried Apples

Ardith Carter

Don't buy the jewelry. I bought a pair of earrings for 15$ that was broke . I never wore them because the clasp was broken. They would not reimburse me. We go to cracker barrel a lot . But l will not purchase any jewelry again there. I will be back for dining. It was good,.

Atmosphere: 5

Food: 5

Service: 5

Scott Parker

Great place to stop for a meal. Very clean with a relaxed atmosphere. Staff was friendly and helpful. The food was great, like grandma used to make.

Atmosphere: 5

Food: 5

Service: 5

Michele Mccandless

None of the staff smiled. Everyone looked like they hated their job. Food was crappy. Waste of 60$. A lot of the decor was gone. Very sad atmosphere. We won't be back!

Atmosphere: 1

Food: 2

Service: 1

John Richter

Went to this location the other day and left in utter disappointment. Hashbrown casserole tasted like it was reheated from a week ago, I couldn't even eat it (i would have an easier time getting through a piece of cardboard). Chicken fried steak tasted frozen and the gravy tasted like glue. It had to have been fried in old oil cause it came out looking extremely unappetizing. I was going to send it back but at that point I had waited so long, I didnt even care. I took a few bites and left it for the flies. The greenbeans were barely warm and had no flavor. Biscuits were like trying to eat a doorstop and were stale and gross. I asked for a fresh order but they never came. The server was a younger female, I cant fault her, but i was there for about an hour and only saw her twice. She didnt bring out the food and I had to ask another server for a refill. I used to love the feel and the food at Cracker Barrel but this is the worst I have ever had. I would steer clear of this place and try a mom and pop breakfast joint. Cracker Barrel doesnt care about quality. Just disgusting.

Atmosphere: 2

Food: 1

Service: 1

Heather Palmer-Hendrix

Food was cold, tasted bad, and took forever to come out. Pretty sure it just sat on their expo line for a while. Daughter's fries tasted like they were fried in old oil, she refused to touch them. Husband never even got his fries, kept being told by the server they were coming and never did. Table next to us got fries while we were ā€œwaitingā€ on his fries to be done…so were you out or did you just forget about them? None of our food tasted homemade, all of it tasted like it was frozen or came out of a bag. Cornbread literally falling apart and crumbly, not in a good way. Food is way too expensive for them to be dishing out garbage like that. Server ignored us every chance she got, the big top table next to us got every bit of her attention, and if I hadn’t of flagged her down and told her we needed to go we may not have ever gotten to leave in a reasonable timeframe. I told her we had been waiting more than 30 minutes for fries, closer to 45, and she remembered at that point. Service is terrible, food is terrible, no wonder people aren’t coming back. I could have made all of this food for less than 10 bucks and it was $60 for two adults and a child, but we were traveling and I obviously couldn’t. Ridiculous. Not coming back to Cracker Barrel until they get their food and service straightened out.

Atmosphere: 2

Food: 1

Service: 1

Mary Garner

Great service! Our server (His name was Alex) was friendly, attentive, and made sure we had everything we needed! We’ll definitely be back again!

Alicia Carrillo

Hands down had a great time at their restaurant! The food was great quick and fresh and the server? He did a magnificent job waiting on our table and a couple more tables at the same time. Always checked on us brought refills and even got to conversate a little! I highly recommend this place and server Alex to anyone!!

Atmosphere: 5

Food: 5

Service: 5

Christina Smith

My boyfriend and I went on a date to Cracker Barrel in late April, so this review is pretty outdated from when I am posting it, but from when we went, the food and service were pretty good. My boyfriend ordered the hashbrown skillet, which was amazing, and honestly bigger than what we thought it was going to be. I ordered the fried chicken, and I was also not expecting the volume of food I was going to receive, it was a lot. I was a little disappointed in the small amount of sides I got, but the 4 pieces of chicken made up for it. The chicken itself was a little bit more greasy than what I would have liked, and it was also pretty salty, but I think that's pretty expected at a Cracker Barrel. The taste of the food is exactly what you would expect at a Cracker Barrel, except here you get a lot of it.

Atmosphere: 5

Food: 4

Service: 4

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Cracker Barrel Old Country Store

2621 Phillips Dr, Jonesboro, AR 72401
(870) 932-9732