Bad attitude from an employee when we called at (10:30 pm) 30 mins before close to place an order. Estimated pickup was BEFORE close time (11 pm). Called back and asked employees first name for review and manager, Sammie would not give employees first name for this review. Sammie said it was illegal to give employees first name and they don't wear name tags. Sammie and his no name employee need to learn how to provide better customer service. I would think the owner of Marcos would want their employees to act appreciative of customer orders. We (did) order often from Marcos Hilltop. Sammie said that when they take an order at 30 mins before close then they have to stay later and they already stay past 12. Sounds like you may need to close 30 mins earlier because the Hilltop crew doesn't want to take orders the last 30 mins of the shift and do more damage then good to present and future customer orders. Papa John's got our order instead and will get our future orders. Papa Johns is happy to get orders during business hours.
Service: 1
Cathy Matthews
The pizza was fresh and very good! The delivery guy was nice and polite. The prices are great!
Atmosphere: 5
Food: 5
Service: 5
Tracy Jordet
Marco’s is the best lpizza in Jonesboro! Fresh hot and delicious.
Shawn Jones the manager is fantastic. He really cares about his customers.
Enjoy the best pizza in Jonesboro 🍕🍕
Atmosphere: 5
Food: 5
Service: 5
Keith James
So... I watch a older guy with grayish beard who was making pizzas, while handling raw meat, grab a pizza spatula, some bins and containers, opened the refrigerator, and handled some other tools, then go back to making someones pizza... All that with no gloves, no hand washing, no hand sanitizer or anything. I remember when I worked at McDonald's as a teen this could be termination. Meanwhile, there appeared to be two perfectly good boxes of gloves sitting above the self where the pizzas are constructed. This is my last time ordering from here. This really says alot about this place.
Atmosphere: 1
Food: 3
Service: 1
pamela gates
The best pizza in Jonesboro Arkansas
Atmosphere: 5
Food: 5
Service: 5
Antonio Dinatale
The pizza bread was better than the pizza.
Service: 5
Sheraz Khan
Average Franchise
Atmosphere: 5
Food: 2
Service: 5
Trish Deatherage Merritt
One hour and 10 mins to receive luke warm pizza. Do better Marcos.
Jimmy Gray
Very good pizza and the service and atmosphere was awesome
Atmosphere: 5
Food: 5
Service: 5
Kelci Lourido
Very sweet crew working there, they got us our pizzas quickly!
I work here and we close at 11 Sunday-Saturday which means all week and weekend!!! We love our customers and aim to please y’all with our wonderful pizzas, subs, salads and wings!! Oh don’t forget our sweets too!!!
So when every I customize a pizza at marcos they never ad my customizations (square cut, we'll done and crust flavors). I called them this time to make sure they get it right. They at least square cut it for once but I got no crust flavors... what do yall be doing up there to successfully make every order I have ever ordered from yall wrong. Yall pizzas are expensive now but the service is still cheap... That was my last order.
Atmosphere: 3
Food: 3
Service: 2
Yeal
So when every I customize a pizza at marcos they never ad my customizations (square cut, we'll done and crust flavors). I called them this time to make sure they get it right. They at least square cut it for once but I got no crust flavors... what do yall be doing up there to successfully make every order I have ever ordered from yall wrong. Yall pizzas are expensive now but the service is still cheap... That was my last order.
Atmosphere: 3
Food: 3
Service: 2
joshua allen
The employees were nice and the Pizza was delicious! Would add photos but ate it too fast!
Bad attitude from an employee when we called at (10:30 pm) 30 mins before close to place an order. Estimated pickup was BEFORE close time (11 pm). Called back and asked employees first name for review and manager, Sammie would not give employees first name for this review. Sammie said it was illegal to give employees first name and they don't wear name tags. Sammie and his no name employee need to learn how to provide better customer service. I would think the owner of Marcos would want their employees to act appreciative of customer orders. We (did) order often from Marcos Hilltop. Sammie said that when they take an order at 30 mins before close then they have to stay later and they already stay past 12. Sounds like you may need to close 30 mins earlier because the Hilltop crew doesn't want to take orders the last 30 mins of the shift and do more damage then good to present and future customer orders. Papa John's got our order instead and will get our future orders. Papa Johns is happy to get orders during business hours.
Service: 1
The pizza was fresh and very good! The delivery guy was nice and polite. The prices are great!
Atmosphere: 5
Food: 5
Service: 5
Marco’s is the best lpizza in Jonesboro! Fresh hot and delicious.
Shawn Jones the manager is fantastic. He really cares about his customers.
Enjoy the best pizza in Jonesboro 🍕🍕
Atmosphere: 5
Food: 5
Service: 5
So... I watch a older guy with grayish beard who was making pizzas, while handling raw meat, grab a pizza spatula, some bins and containers, opened the refrigerator, and handled some other tools, then go back to making someones pizza... All that with no gloves, no hand washing, no hand sanitizer or anything. I remember when I worked at McDonald's as a teen this could be termination. Meanwhile, there appeared to be two perfectly good boxes of gloves sitting above the self where the pizzas are constructed.
This is my last time ordering from here. This really says alot about this place.
Atmosphere: 1
Food: 3
Service: 1
The best pizza in Jonesboro Arkansas
Atmosphere: 5
Food: 5
Service: 5
The pizza bread was better than the pizza.
Service: 5
Average Franchise
Atmosphere: 5
Food: 2
Service: 5
One hour and 10 mins to receive luke warm pizza. Do better Marcos.
Very good pizza and the service and atmosphere was awesome
Atmosphere: 5
Food: 5
Service: 5
Very sweet crew working there, they got us our pizzas quickly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I work here and we close at 11 Sunday-Saturday which means all week and weekend!!! We love our customers and aim to please y’all with our wonderful pizzas, subs, salads and wings!! Oh don’t forget our sweets too!!!
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Great first time job
Wheelchair accessibility: Easy to get in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Bread 16, Calzone, Pepperoni Pizza, Meat Pizza
So when every I customize a pizza at marcos they never ad my customizations (square cut, we'll done and crust flavors). I called them this time to make sure they get it right. They at least square cut it for once but I got no crust flavors... what do yall be doing up there to successfully make every order I have ever ordered from yall wrong. Yall pizzas are expensive now but the service is still cheap... That was my last order.
Atmosphere: 3
Food: 3
Service: 2
So when every I customize a pizza at marcos they never ad my customizations (square cut, we'll done and crust flavors). I called them this time to make sure they get it right. They at least square cut it for once but I got no crust flavors... what do yall be doing up there to successfully make every order I have ever ordered from yall wrong. Yall pizzas are expensive now but the service is still cheap... That was my last order.
Atmosphere: 3
Food: 3
Service: 2
The employees were nice and the Pizza was delicious! Would add photos but ate it too fast!
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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