Tropical Smoothie Cafe

Smoothie tastes water down the last couple times I’ve been there.

Atmosphere: 3

Food: 1

Service: 4

I’m a frequent visitor and although it’s never bad, service can sometimes be slow and food wasn’t always consistent. Lately, everything has been amazing!! I feel bad for not getting the ladies name but there’s a new lady that works drive thru. Young black girl and a new cook, younger black girl as well. They are both AMAZING! Great customer service and my food has taste the best that it ever has from this location! I pray they stick around for a while!

Atmosphere: 5

Food: 5

Service: 5

When I came in, I asked if they had the ingredients for the Chia seed bowl. They proceeded to tell me yes, and let me customize the bowl, Add extra toppings. Then let me come up to the window and pay for it ( It cost EXTRA) Then immediately after I paid told me that they did not have the stuff to make my bowl. Then asked “ Would you like a different bowl?” So I replied “No…..??” Just for them to stare at me like I’m dumb, So then I asked if I could just get the bananaboost smoothie in replacement. Which they said yes. So I guess they just keep the extra payment from my bowl. If Someone Asks if you have something,,, It literally takes two seconds to go and check. Rather than let me pay for it and then tell me you don’t have it. Ridiculous.

Atmosphere: 1

Food: 3

Service: 1

Great place for lunch. Added supplements for smoothies are always a plus for more healthy minded people

Atmosphere: 4

Food: 5

Service: 5

Ive been a loyal hummus veggie customer to TS for a couple years now, however it seems that no one really know how to make the sandwich the way it should be made.. there was once this young man who made my wrap correct the right way EVERY TIME. Now it seems there is different employees every month. Last week they forgot to put the ranch in my wrap, the rice was cold and seem old. I went back and told them and they gave me a new one with ranch but the rice was still seemingly old or left out, it was hard rice. Who wants hard rice in their wrap? Today, I get my usual wrap and there is small green dots, as I said i am a loyal customer, i have never ONCE seen that on my wrap. Not to mention the bag also had the green goo on it too. Very unappealing, i tasted it and it was definitely pesto!! Even smelt like it! That is NOT supposed to go on a HUMMUS VEGGIE WRAP. I don’t know if the cook wasn’t changing their gloves or what, but i just decided to get my refund this time. This location is not just terrible, but they definitely need better training if my sandwich is consistently getting made wrong. These are just two incidents from the past 2 weeks. I would be a fool to go a third time just to have to go back and get what i asked for. I hate that because i really love my hummus veggie wraps!

Atmosphere: 3

Food: 2

Service: 3

Wow. Just wow.
Old review- I completely trashed it! because this place just topped out at the best experience EVER for Tropical Smoothie..period!
Special shout outs: Window worker- Nason, I believe was his name. Exceptionally friendly and informative, totally made the experience a 10/10. Also, I didn't get the cook's name but, whomever made our food- please don't ever leave! Ever! It's so up and down, particularly at this location- and today was a big big UP. The revision of the staff has been successful!!

Atmosphere: 5

Food: 5

Service: 5

Asai bowl with Nutella 😍

Atmosphere: 5

Food: 5

Service: 5

Fire. Everytime. This location is so good

I went by the Maumelle location on the way home and got the breakfast southwest wrap and smoothie (my go-to treat!) .. then had to stop at the library, but I didn’t want my food to get cold, so I ate it before I went in. OMG, that was the best wrap ever! It was still piping hot, everything was so tasty, not drippy (they’re usually hard to eat without a bunch of napkins, but - first world problems), and I enjoyed it so much! Smoothie was great too… not weak and no ice chunks. I called the store to compliment the chef and found out Addison made it 😊 Way to go! She made my day, and apparently I made hers also, lol

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

good food but they scanned my receipt for points before i could, THEY ROBBED ME OF MY POINTS

Recommended dishes: Santa Fe Chicken Quesadilla

Every smoothie is half the ingredients and more ice. Always watered down compared to all other smoothies.

Atmosphere: 5

Food: 1

Service: 3

I went through the drive-through for my kids tonight. I ordered mango magic smoothies, one with Splenda one with regular sugar both with a shot whey protein what I got was paradise point that belong to somebody else they will not answer the phone. I probably called 25 times ridiculous and no receipt

Atmosphere: 1

Food: 1

Service: 1

It's not the entire crew but majority of this crew are very rude to me and my staff that work right next door one of my staff members go and ask for ice water daily and he has been getting a rude treatment from both workers and manager. I'll place an online order and it will take longer than what I was told or If handed to me it will be in a rude gesture with no greeting or anything with it just overall a bad experience

Atmosphere: 1

Food: 4

Service: 1

I spent my entire lunch waiting for my order just find out my order was wrong. Thus, since soooooo much time was spent waiting for an incorrect order I was not able to eat ANYTHING on my lunch break at all! Hopefully you can understand my frustration, when I expressed this, the manager threatened to call the police on me. "Karens" work everywhere, so if you're a brown person tread lightly.

Atmosphere: 1

Food: 1

Service: 1

This place is pretty cool down to earth staff, friendly and gets the order out relatively quick. I love the smoothies they are a great healthy treat. I don’t ever get the food here though as it is sub par.

Atmosphere: 5

Food: 5

Service: 5