Best customer service hands down from any of the McDonald’s I’ve visited in NWA, Restaurant Manager went out of his way to make us feel at home!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets Big Mac & Fries, Mcdouble, Happy Meal
Kody Frank
I came here tonight at 9:35 pm , ordered a meal , 3 sandwiches and 2 drinks, they pull me around and have me wait 20 minutes before a kid hands us our food, we check the bag and have no sauce and are missing a sandwich, we wait as he's handing other customers their food and he runs back and basically throws the ranch and runs away again and when he comes back we have to remind him about the sandwich and he rolls his eyes runs in and hands us the sandwich with his bare hand no bag or anything, we get home and the food is old and cold and our sandwiches aren't made right, I've worked in fast food and know how hard it can be but this was just ridiculous, we were the first car in the drive thru and they were not busy at all. Do better.
Atmosphere: 1
Food: 1
Service: 1
lisa gambrell
I ordered my food curbside the big Mac meal and asked for extra sauce, onions and pickles. A kid came out ran out and said quickly what is your name? I gotta hurry. I gotta get back. I get home. I get home and my big Mac had no extras on it after I paid for it, I called up there Friday evening, supposedly spoke to a manager, but apparently there is no male managers at this McDonald’s he told me to come in. They’ll fix the order for me and of course it would be free. So here it is Sunday night. I go up there to redeem it. The manager that is on duty told me that there is no male manager. I showed the manager proof of everything the order the time that I called up here and she refused to honor my free burger because of their mess up. Am I Friday night? It was a male and the manager on duty said I could come back tomorrow and speak to the manager, I said is this how you treat your customers yes ma’am I said I have shown you all the proof that shows that I was up here on Friday night picking up my order curbside by far she should not be a manager and she should have apologized she knew I was lied to and still refused to give me what they messed up. I will never ever return to a McDonald’s ever again.Parking: Had the worst experience of them bringing my food out because a kid said hurry. I need to know your name and I said that’s all I need. I need to get back inside. I am sure he is the one that answered the phone and said he was a manager.
Recommended dishes: Dr Pepper, French Fries
Barnabas Bucao
Worst service around!
Lisa Allis
Order was wrong. Went back to get it fixed. Stood at the counter for a few minutes. No one acknowledged me. They walked back and forth in front of me but didn't stop, didn't explain that they were on break and would get someone. They completely ignored me. Had to get back in my car and drive around to get my order right.
Food: 5
Service: 1
Kelly Wolf
It's good I love their strawberry cream pies but when I want a frappe they always say machine is down. Or they don't want to make it especially late at night when I need to wake up to drive home.
Remington Rogers
Went through the drive through. Get home and find out my burger is burned and missing the onion. The bun was stale and they weren't even
Food: 1
Service: 3
Patty Derringer
Drive thru. The food wasn't great this time. 1 of my burgers was made 3 times before it was right. Thank you to the nice young lady inside made it correctly for me. When I got home my big mac was done wrong as well. Hopefully next time everything will be fine. Never had a problem before.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Mcnuggets Big Mac & Fries, Mcdouble, Hamburger, McDonald's Big Mac, Happy Meal, World Famous Fries
Robert CLARK
All varieties of hamburgers are much to salty for my taste. As the price soars, the quality demenish rapidly. Great sweet tea and fries.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Dr Pepper, World Famous Fries
Cliff Weatherbee
Generic food, ok service. Had to get my order fixed, that pretty much happens 90% of the time anyways.
I have visited this location a few times in the past and have no complaints. My most recent visit, Dec 14, was by far the best. The customer service was excellent. The gentleman at the window was great he even went a step forward and recommended a menu item that would help me save a little money. It is very much appreciated. Keep up the good work.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets Big Mac & Fries
Howard Schaffer
Took 30 minutes for two burgers a sprite and an order of fries fries were cold sprite was watered down worst McDonald's I've been to in a while.
Trent Burns
Online order was correct. There was a small wait.
Food: 4
Service: 5
Recommended dishes: Big Breakfast
Amanda Webb
I'm so upset tonight me and my husband went to McDonald's in pea ridge and this isn't the 1st time this has happened they keep getting our order wrong every time how hard is it to read the screen grill light ketchup and mustard and extra onions. And we get extra ketchup pickles no onions why do we pay for orders and they can't do it right the 1st time. At 7:32 pm tonight we go thru the drive thru and order but these young kids can't do a order right..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets Big Mac & Fries, Cheeseburger
Best customer service hands down from any of the McDonald’s I’ve visited in NWA, Restaurant Manager went out of his way to make us feel at home!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets Big Mac & Fries, Mcdouble, Happy Meal
I came here tonight at 9:35 pm , ordered a meal , 3 sandwiches and 2 drinks, they pull me around and have me wait 20 minutes before a kid hands us our food, we check the bag and have no sauce and are missing a sandwich, we wait as he's handing other customers their food and he runs back and basically throws the ranch and runs away again and when he comes back we have to remind him about the sandwich and he rolls his eyes runs in and hands us the sandwich with his bare hand no bag or anything, we get home and the food is old and cold and our sandwiches aren't made right, I've worked in fast food and know how hard it can be but this was just ridiculous, we were the first car in the drive thru and they were not busy at all. Do better.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food curbside the big Mac meal and asked for extra sauce, onions and pickles. A kid came out ran out and said quickly what is your name? I gotta hurry. I gotta get back. I get home. I get home and my big Mac had no extras on it after I paid for it, I called up there Friday evening, supposedly spoke to a manager, but apparently there is no male managers at this McDonald’s he told me to come in. They’ll fix the order for me and of course it would be free. So here it is Sunday night. I go up there to redeem it. The manager that is on duty told me that there is no male manager. I showed the manager proof of everything the order the time that I called up here and she refused to honor my free burger because of their mess up. Am I Friday night? It was a male and the manager on duty said I could come back tomorrow and speak to the manager, I said is this how you treat your customers yes ma’am I said I have shown you all the proof that shows that I was up here on Friday night picking up my order curbside by far she should not be a manager and she should have apologized she knew I was lied to and still refused to give me what they messed up. I will never ever return to a McDonald’s ever again.Parking: Had the worst experience of them bringing my food out because a kid said hurry. I need to know your name and I said that’s all I need. I need to get back inside. I am sure he is the one that answered the phone and said he was a manager.
Recommended dishes: Dr Pepper, French Fries
Worst service around!
Order was wrong. Went back to get it fixed. Stood at the counter for a few minutes. No one acknowledged me. They walked back and forth in front of me but didn't stop, didn't explain that they were on break and would get someone. They completely ignored me. Had to get back in my car and drive around to get my order right.
Food: 5
Service: 1
It's good I love their strawberry cream pies but when I want a frappe they always say machine is down. Or they don't want to make it especially late at night when I need to wake up to drive home.
Went through the drive through. Get home and find out my burger is burned and missing the onion. The bun was stale and they weren't even
Food: 1
Service: 3
Drive thru. The food wasn't great this time. 1 of my burgers was made 3 times before it was right. Thank you to the nice young lady inside made it correctly for me. When I got home my big mac was done wrong as well. Hopefully next time everything will be fine. Never had a problem before.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Mcnuggets Big Mac & Fries, Mcdouble, Hamburger, McDonald's Big Mac, Happy Meal, World Famous Fries
All varieties of hamburgers are much to salty for my taste. As the price soars, the quality demenish rapidly. Great sweet tea and fries.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Dr Pepper, World Famous Fries
Generic food, ok service. Had to get my order fixed, that pretty much happens 90% of the time anyways.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger
Restaurantji Recommends
I have visited this location a few times in the past and have no complaints. My most recent visit, Dec 14, was by far the best. The customer service was excellent. The gentleman at the window was great he even went a step forward and recommended a menu item that would help me save a little money. It is very much appreciated. Keep up the good work.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets Big Mac & Fries
Took 30 minutes for two burgers a sprite and an order of fries fries were cold sprite was watered down worst McDonald's I've been to in a while.
Online order was correct. There was a small wait.
Food: 4
Service: 5
Recommended dishes: Big Breakfast
I'm so upset tonight me and my husband went to McDonald's in pea ridge and this isn't the 1st time this has happened they keep getting our order wrong every time how hard is it to read the screen grill light ketchup and mustard and extra onions. And we get extra ketchup pickles no onions why do we pay for orders and they can't do it right the 1st time. At 7:32 pm tonight we go thru the drive thru and order but these young kids can't do a order right..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets Big Mac & Fries, Cheeseburger
Good place for a quick meal.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger, World Famous Fries