All the waiters were Friendly and food was tasted fresh
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cowboy BBQ Steakburger
Carla Jacobson
I would’ve given five stars for the food… The burger was great, and so were the gluten-free pancakes! But it was the worst waitstaff service I have ever experienced. I was there for 50 minutes. I never saw my server the entire time. I had to track down even the hostess to get more napkins, water, and the rest of my meal. 2$ tip, And I’m normally a great tripper! One of the female waitstaff needs some serious training and or firing.
Dietary restrictions: Gluten free options
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Hamburger
Derrick Qualls
The service was very good and the staff were really nice the food was very good and the manager is what made me want to stay and eat there she just had this shine coming from her and she was so good and so professional about her job and very respectful I would refer this store and staff to everyone I've ever known thank you very much for the great experience at IHOP of Russellville hope everyone has a blessed rest of the day PEACE !
Atmosphere: 5
Food: 4
Service: 5
Parrot Head
Pancake must have cooked yesterday Eggs were cold it was just bad real bad...
Atmosphere: 1
Food: 1
Service: 1
Joanie Napier
Didn't the order that we ordered
Linda Ramirez
Food was cold, it took a very very long time to be served.
Atmosphere: 2
Food: 2
Service: 3
Juan Hernandez
After church I hop restaurant is a tradition. The size and portions of the food has decreased. When the price of living climes higher every day. The servers are there to help but they need to be more efficient. Food was not hot when arrived to my table. Not sure who is managing but 2-3 months ago they were running the restaurant with no flaws. You would look forward to coming to eat at a good place is wearing out!!!!!!
Atmosphere: 2
Food: 1
Service: 2
Jeannie Finley
Your management and wait staff are at your chef's mercy. The front the house tried very hard and were great.
Atmosphere: 4
Food: 2
Service: 5
Wide Eyed Butterfly
The prices are way to high!!
Atmosphere: 5
Food: 3
Service: 2
JustMe
Haven't been here in awhile as it had gone downhill. Well Well they have changed the look inside, new staff & management! Great improvement!!
I have visited a number of IHOP’s in my travels. Usually get take-out. By far, this store earned top honors in my book. The store was clean and well-lit. I was immediately greeted with a friendly smile and helpful demeanor. My order was being bagged up when I arrived. While waiting, another server thought I had just come in and offered to help me - also with a friendly willingness to help. Yet another person brought my food out with a cheerful attitude. This kind of service was in stark contrast to other stores whose service often portrays an indifferent attitude, giving IHOP a bad wrap.
My food was still hot despite a walk across the street to my hotel. Only thing I have to ding them on was the fact I was missing the salsa that was supposed to come with my omelette. But that wouldn’t stop me from returning to this location again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Colorado Omelette with Pancakes
Jennie Puckett
We had the best experience here! Food was great, restaurant looks great, but the service.... off the charts! 12/10! Bianca was our server, & she was fantastic! Very patient with my husband while he decided what he wanted. He is a disabled veteran & has just started a new diet for his kidney issues. So he needed more than a few extra minutes. Also, my drink was never empty! I have a swallowing disorder that requires plenty of liquid to get food down, so I usually run out. Not here. Bianca was fast! Then as we were leaving another veteran approached us, thanked my husband for his service, & gave him a challenge coin. We found out at the register that he is the husband of the manager/owner. I didn't catch their names, but she made sure my husband got a veteran's discount! Both were very nice! We felt so welcomed here. Thank you all, we will be back!
Atmosphere: 5
Food: 5
Service: 5
Santiago Dominguez Fraire
Nice place clean always nice waitress friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict
Timothy Edge
Country fried steak tasted like a frozen dinner, almost freezer burnt. The roasted turkey melt was awesome
Atmosphere: 4
Food: 1
Service: 5
Blaine K
If you order curbside be prepared to wait at least 20 minutes. Order pickup time was 9:15, received our food about 10 minutes after that. They forgot a side of hashbrowns which took another 15 minutes to get. Food was cold by the time I got home which is 5 minutes down the road. For the price of their food, it’s crazy they can just leave stuff out. Definitely not worth the money.
All the waiters were Friendly and food was tasted fresh
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cowboy BBQ Steakburger
I would’ve given five stars for the food… The burger was great, and so were the gluten-free pancakes! But it was the worst waitstaff service I have ever experienced. I was there for 50 minutes. I never saw my server the entire time. I had to track down even the hostess to get more napkins, water, and the rest of my meal.
2$ tip, And I’m normally a great tripper!
One of the female waitstaff needs some serious training and or firing.
Dietary restrictions: Gluten free options
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Hamburger
The service was very good and the staff were really nice the food was very good and the manager is what made me want to stay and eat there she just had this shine coming from her and she was so good and so professional about her job and very respectful I would refer this store and staff to everyone I've ever known thank you very much for the great experience at IHOP of Russellville hope everyone has a blessed rest of the day PEACE !
Atmosphere: 5
Food: 4
Service: 5
Pancake must have cooked yesterday
Eggs were cold it was just bad real bad...
Atmosphere: 1
Food: 1
Service: 1
Didn't the order that we ordered
Food was cold, it took a very very long time to be served.
Atmosphere: 2
Food: 2
Service: 3
After church I hop restaurant is a tradition. The size and portions of the food has decreased. When the price of living climes higher every day. The servers are there to help but they need to be more efficient. Food was not hot when arrived to my table. Not sure who is managing but 2-3 months ago they were running the restaurant with no flaws. You would look forward to coming to eat at a good place is wearing out!!!!!!
Atmosphere: 2
Food: 1
Service: 2
Your management and wait staff are at your chef's mercy. The front the house tried very hard and were great.
Atmosphere: 4
Food: 2
Service: 5
The prices are way to high!!
Atmosphere: 5
Food: 3
Service: 2
Haven't been here in awhile as it had gone downhill. Well Well they have changed the look inside, new staff & management! Great improvement!!
Kid-friendliness: Yep
Wheelchair accessibility: Absolutely
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
I have visited a number of IHOP’s in my travels. Usually get take-out. By far, this store earned top honors in my book. The store was clean and well-lit. I was immediately greeted with a friendly smile and helpful demeanor. My order was being bagged up when I arrived. While waiting, another server thought I had just come in and offered to help me - also with a friendly willingness to help. Yet another person brought my food out with a cheerful attitude. This kind of service was in stark contrast to other stores whose service often portrays an indifferent attitude, giving IHOP a bad wrap.
My food was still hot despite a walk across the street to my hotel. Only thing I have to ding them on was the fact I was missing the salsa that was supposed to come with my omelette. But that wouldn’t stop me from returning to this location again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Colorado Omelette with Pancakes
We had the best experience here! Food was great, restaurant looks great, but the service.... off the charts! 12/10! Bianca was our server, & she was fantastic! Very patient with my husband while he decided what he wanted. He is a disabled veteran & has just started a new diet for his kidney issues. So he needed more than a few extra minutes. Also, my drink was never empty! I have a swallowing disorder that requires plenty of liquid to get food down, so I usually run out. Not here. Bianca was fast! Then as we were leaving another veteran approached us, thanked my husband for his service, & gave him a challenge coin. We found out at the register that he is the husband of the manager/owner. I didn't catch their names, but she made sure my husband got a veteran's discount! Both were very nice! We felt so welcomed here. Thank you all, we will be back!
Atmosphere: 5
Food: 5
Service: 5
Nice place clean always nice waitress friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict
Country fried steak tasted like a frozen dinner, almost freezer burnt. The roasted turkey melt was awesome
Atmosphere: 4
Food: 1
Service: 5
If you order curbside be prepared to wait at least 20 minutes. Order pickup time was 9:15, received our food about 10 minutes after that. They forgot a side of hashbrowns which took another 15 minutes to get. Food was cold by the time I got home which is 5 minutes down the road. For the price of their food, it’s crazy they can just leave stuff out. Definitely not worth the money.
Atmosphere: 2
Food: 1
Service: 2
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