McDonald's

Name: McDonald's
Address: 4762 Elm Springs Rd, Springdale, Arkansas, 72762, US
Telephone: (479) 750-9600
Price range: $
Rating: 2.9

$ • Fast Food, Coffee Shops, Burgers

Hours:
4762 Elm Springs Rd, Springdale
(479) 750-9600

Menu Order Online

About McDonald's

McDonald's is a convenient place close to the reviewer's home, where they have always received good service and accurate orders without long waiting times. One morning, after experiencing a delay in the drive-thru, they were pleasantly surprised to receive their biscuits and gravy for free the next day as a kind gesture from the staff. Another customer appreciated the helpful and patient assistance they received from a courteous employee when using the new automated kiosks to place their order. The employee went above and beyond to ensure the customer understood the process and customized their meal to perfection, even offering to assist them to their car. Overall, this McDonald's location left a positive impression with its efficient service and helpful staff.

Recent reviews show that, like many other McDonald's, sometimes orders can be forgotten or mixed up, especially in busy times, but customers find it a good choice if they don’t want to cook or if it’s late at night. There are mentions that there is better food elsewhere. Lashanda was praised for being super polite, answering questions, and making customers feel valued and welcomed, always with a smile and a positive attitude. Many recommend visiting while she is working, as she truly deserves a raise. Another customer shared that this location is different in the evening, with friendly greetings and helpful staff. They ordered at the kiosk but were asked if they needed help, and the staff brought their food quickly, making sure everything was okay. The food was fresh, hot, and flavorful, with crispy fries and a tasty sandwich. The staff’s friendly service, including a warm farewell and invitation to return, left a strong impression, even compared to sit-down restaurants. The reviews suggest the owners should keep these friendly and helpful employees and consider training others to provide similar service.