They are closed on Sunday even though it says open on google maps
Kayla Butler
The door was locked after opening. I stood there for about 5 minutes and almost left right as a worker came and opened the door. She didn't acknowledge it or apologize or anything. Instead she argued with a co worker about it with me standing there. I don't eat beef but I used to always go there for the black bean burger. It was really good. Well they got rid of that. So I ordered chicken tenders. I would've gone somewhere else if I knew I was going to eat chicken but I was already there. I also ordered smash fries. The same girl took my order and she had ZERO people skills or customer service vibes. Probably not the best employee for the customer-facing position. While waiting for the food, I walked back up to ask for a second plate. The girl didn't acknowledge me but the guy in the kitchen saw me and came out. HE was great and very polite. Then I got my food. The regular fries (not smash like I ordered) were very cold but the chicken burned my mouth it was so hot. Just would've liked both items to be edible. It was a lot of money for the meal to be incorrect and meh. Then as I left, again, no interaction from the girl standing there. I don't know what happened because this place used to be great.
Atmosphere: 2
Food: 3
Service: 1
Mick McCrotty
Smash Burger should be Trash Burger. Freezer to Microwave. Disgusting. Service was sub-par, which seems to be the norm these days. First and last time for us. If you are accustomed to dog food, then this is the place for you.
Atmosphere: 2
Food: 1
Service: 2
Meghan Pappas
I have always loved this place but my last experience was really bad. I got the brisket burger... the brisket was very chewy, sponge like, not good really not even edible. My fries were ice cold. And the extra sautéed onions were nearly completely uncooked & raw. The whole meal was pretty much very disappointing ?
Atmosphere: 3
Food: 1
Service: 2
Jailynn Ornelas
First of I couldn’t even dine In or order anything I literally stepped foot in there with my husband and everyone was waiting for their food and someone had mentioned to me it was a 30 minute wait which was literally a customer who told me that and then two of the young girl employees that were up front told us they weren’t taking anymore orders so literally telling us to leave because they’re not going to give us service like okay ??? And it was literally 1 pm on a Sunday it wasn’t close to closing hours for them to not attend me
Atmosphere: 1
Food: 1
Service: 1
Jennifer Valdez
Nasty. Just yuck. All of it. The food. The service. The atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Melanie Seoulgirl
Apparently closes at 10pm means they close at 9:42pm, which is when we walked in. Not able to order food. If you close at 10pm, but leave the door unlocked & look open, and it’s 9:42pm, I guess that means you’re closed.
Jessica Singleton
Food was good, arrived super hot. Restaurant is on the colder side, and be extra careful in the restrooms. The floor was greasy in there and super slippery. Definitely a fall risk if you have bad balance.
Atmosphere: 3
Food: 5
Service: 4
Alan Siegmund
Ordered Doordash, burgers were not what we ordered, onions not removed, no pepper jack cheese, no brioche buns. Won't be eating Smashburger again!
Food: 1
George Carter
When I walked in the lady behind the counter said she would be right with me. I was the only person in line. Waited for 10 minutes and she never even turned around. People who came in after me turned around and left. She never even took my order. Horrible service, I will never return.
First time eating here and I’m impressed by good quality of burger, the bread is incredible soft and truffle burger was my choice
Tammi Moore
So, three of burgers were too salty for my children's taste also paid for larger fries but it was halfway filled!!!! Maybe they were between cooking fries but this was an online ? order! This order costs $87.00 so quite expensive!!!! So I'm going to think about my next purchase before making such as expensive ? order!!!!Disappointed ?
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Tots, Fries
Esther Kparyea
I am just so happy Smash burger has jackfruit and black bean burgers. When I used to eat meat I LOVED Smash Burger, but since I've been Vegetarian I stopped going. I didn't realize they had options until a recent UberEats run. I don't expect every place to cater to me so I was wishing from afar lol So, it's wonderful they do and the burger was delicious AS ALWAYS!!! Smash Burger; I see and I appreciate you. (They could have been having these burgers, but meat eaters don't care about non meat burgers so I really didn't know lol)Vegetarian options: They have jackfruit and black bean burgers.
Food: 5
Recommended dishes: Burger, Fries
Christine Clayton
The food was average but my biggest complaint with this location was the uncleanliness of the restaurant. The bathroom was disgusting. The outside of the trash can looks like it had not been cleaned for months. The beverage/fountain drink center was gross. Won't be back. And food was average. Too many great hamburger places to go eat at in the area. Will not be back. Sad.
Atmosphere: 1
Food: 3
Service: 3
Danielle Purtle
Ask for two ranches, and they give me a take out box with two squirts of ranch burgers, which are greasy overcooked onion rings not worth 40
They are closed on Sunday even though it says open on google maps
The door was locked after opening. I stood there for about 5 minutes and almost left right as a worker came and opened the door. She didn't acknowledge it or apologize or anything. Instead she argued with a co worker about it with me standing there. I don't eat beef but I used to always go there for the black bean burger. It was really good. Well they got rid of that. So I ordered chicken tenders. I would've gone somewhere else if I knew I was going to eat chicken but I was already there. I also ordered smash fries. The same girl took my order and she had ZERO people skills or customer service vibes. Probably not the best employee for the customer-facing position. While waiting for the food, I walked back up to ask for a second plate. The girl didn't acknowledge me but the guy in the kitchen saw me and came out. HE was great and very polite. Then I got my food. The regular fries (not smash like I ordered) were very cold but the chicken burned my mouth it was so hot. Just would've liked both items to be edible. It was a lot of money for the meal to be incorrect and meh. Then as I left, again, no interaction from the girl standing there. I don't know what happened because this place used to be great.
Atmosphere: 2
Food: 3
Service: 1
Smash Burger should be Trash Burger. Freezer to Microwave. Disgusting. Service was sub-par, which seems to be the norm these days. First and last time for us. If you are accustomed to dog food, then this is the place for you.
Atmosphere: 2
Food: 1
Service: 2
I have always loved this place but my last experience was really bad. I got the brisket burger... the brisket was very chewy, sponge like, not good really not even edible. My fries were ice cold. And the extra sautéed onions were nearly completely uncooked & raw. The whole meal was pretty much very disappointing ?
Atmosphere: 3
Food: 1
Service: 2
First of I couldn’t even dine In or order anything I literally stepped foot in there with my husband and everyone was waiting for their food and someone had mentioned to me it was a 30 minute wait which was literally a customer who told me that and then two of the young girl employees that were up front told us they weren’t taking anymore orders so literally telling us to leave because they’re not going to give us service like okay ??? And it was literally 1 pm on a Sunday it wasn’t close to closing hours for them to not attend me
Atmosphere: 1
Food: 1
Service: 1
Nasty. Just yuck. All of it. The food. The service. The atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Apparently closes at 10pm means they close at 9:42pm, which is when we walked in. Not able to order food. If you close at 10pm, but leave the door unlocked & look open, and it’s 9:42pm, I guess that means you’re closed.
Food was good, arrived super hot. Restaurant is on the colder side, and be extra careful in the restrooms. The floor was greasy in there and super slippery. Definitely a fall risk if you have bad balance.
Atmosphere: 3
Food: 5
Service: 4
Ordered Doordash, burgers were not what we ordered, onions not removed, no pepper jack cheese, no brioche buns. Won't be eating Smashburger again!
Food: 1
When I walked in the lady behind the counter said she would be right with me. I was the only person in line. Waited for 10 minutes and she never even turned around. People who came in after me turned around and left. She never even took my order. Horrible service, I will never return.
Service: 1
Restaurantji Recommends
First time eating here and I’m impressed by good quality of burger, the bread is incredible soft and truffle burger was my choice
So, three of burgers were too salty for my children's taste also paid for larger fries but it was halfway filled!!!! Maybe they were between cooking fries but this was an online ? order! This order costs $87.00 so quite expensive!!!! So I'm going to think about my next purchase before making such as expensive ? order!!!!Disappointed ?
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Tots, Fries
I am just so happy Smash burger has jackfruit and black bean burgers. When I used to eat meat I LOVED Smash Burger, but since I've been Vegetarian I stopped going. I didn't realize they had options until a recent UberEats run. I don't expect every place to cater to me so I was wishing from afar lol So, it's wonderful they do and the burger was delicious AS ALWAYS!!! Smash Burger; I see and I appreciate you. (They could have been having these burgers, but meat eaters don't care about non meat burgers so I really didn't know lol)Vegetarian options: They have jackfruit and black bean burgers.
Food: 5
Recommended dishes: Burger, Fries
The food was average but my biggest complaint with this location was the uncleanliness of the restaurant. The bathroom was disgusting. The outside of the trash can looks like it had not been cleaned for months. The beverage/fountain drink center was gross. Won't be back. And food was average. Too many great hamburger places to go eat at in the area. Will not be back. Sad.
Atmosphere: 1
Food: 3
Service: 3
Ask for two ranches, and they give me a take out box with two squirts of ranch burgers, which are greasy overcooked onion rings not worth 40
Atmosphere: 2
Food: 1
Service: 2