Popeyes Louisiana Kitchen

I ordered on line. I live in Coolidge. I get the it is never done.

Atmosphere: 3

Food: 5

Service: 3

Just over hyped chicken. This is my last resort other than hunting the hen myself. Prices are super expensive everywhere and here is no exemption.

Atmosphere: 3

Food: 4

Service: 5

Did not get what was ordered and the fries were like that they were cooked that morning.

Atmosphere: 4

Food: 2

Service: 2

I previously went to this Popeyes last year and didn’t return because my food was cold and old. I’ve since visited more than once in the past month (March 2026), and the food has been hot and fresh and the soda has been crisp. I don’t know if it’s new management or what, but keep it up.

Atmosphere: 5

Food: 5

Service: 5

Update -
After all this time we decided to give the place another try. Portions were very small. Prices for pretty high for the portion sizes. The fried pickles were very basic and pretty salty. Overall, disappointed.
The chicken was ok. The coleslaw not so much.

Atmosphere: 2

Food: 2

Service: 2

Small pieces of chicken strips totally slivers

The only Popeyes in CG and it makes me hate Popeyes . They need to send someone to this location and get it in order because this location is TERRIBLE!!!!!!!!

Ethan a well, rounded, young man surprised me by paying for my meal at the window because I had nothing on me. But a $100, I told him I would go across and get change from Burger King, he told me no and pulled out his car in pain. I asked him, how could I pay him back. He told me to just leave him in a review.But this is not just a review.This is a pay forward story about kindness and staying kind no matter what he showed that tonight, that was awesome.Please , somebody recognize this young man and make him something bigger than what he already is!

Atmosphere: 5

Food: 5

Service: 5

It was so good and or awesome and the employees are so nice and adorabel

Didn't get any service waiting at the drive thru so we decided to go in and order. Waited another 5-10 minutes for anyone to say anything. Had to wait another 30 min to get our food. During this time Employees were arguing about doing their job. I think one even walked out and quit. Watched friends of employees walk in order and get there food within 5 min. By the time we finally got our food it wasn't right and when I said something the girl just rolled her eyes. To top everything off when I got home and opened up my chicken sandwich it was just a small piece of what looked like a chicken strip that barely took up a quarter of the bun. Went directly in the trash where it belonged. This Popeyes is absolutely disgusting! Disgusting employees that make disgusting food.

Atmosphere: 1

Food: 1

Service: 1

I pulled into the drive through to place an order. When I pulled up I was advised to Wait a minute.
A few minutes passed, I asked if she was still there? She said Wait a minute. I confirmed to wait, 6 other cars behind me left and they didn't place orders.
This was at the least 10 minutes waiting to order.
I ordered 2 pieces spicy dark combo with mashed and gravy.
I went to the window and the rep said that they were swapping out registers.
Do you really swap out your cash register at 5:32 PM in the middle of dinner rush? I have never heard of such a thing in all of my years working in food. Especially if you don't have a backup till.
The girl didn't know sweet tea from unsweetened tea.
I got my food and drove away. To find that I don't have spicy chicken. I have regular chicken that tasted like it had been laying in lard. You could taste the flour in the batter, so it wasn't cooked correctly. Because you should not be able to taste the flour, or the grease. The chicken is not edible.
The mashed potatoes and gravy didn't have enough gravy on them to eat the serving of mashed potatoes.
When I worked at Popeyes we put a small dent in the top of the potato's so there was enough for the entire serving. That was protocol then.
We didn't serve chicken that was older than 30 minutes. We made sure our customers got the highest quality of food.
This is the second time that this has happened fat this Casa Grande restaurant..the last time I I ordered an 8 piece chicken dinner. I got one breast and all of the rest were wings.
This location really needs to improve their customer service.
If you are going to change your till out in the middle of dinner rush-hour. You should advise the customer that you are changing the till and give them the option as to whether they want to wait or not instead of saying wait a minute multiple times.
Plus, you need to improve the quality of the food that you are serving to the customers. $10 for a two piece dark spicy combo is a lot of money when you're getting two pieces of grease logged chicken, a stale biscuit and a little bit of gravy with a lot of mashed potatoes. I am very disappointed in the quality of service and the food that is put out here. I'm surprised that corporate allows you to continue to serve food like this and this type of Customer Service. I'm very it's very disappointing because I really like Popeyes, but I won't be back.

Food: 1

Service: 1

My father and I came here after a long day of work. We ordered and dined inside.

The diner is very clean, and smelled amazing. The staff was very friendly, welcoming and professional. It seemed like they may need some more workers for the damand at the time we went (evening around 6pm). The drive thru was full, and there were several people that came inside to order for both takeout and dining in.

Even through all of that, the food was really fresh, hot, and presented very well.

Atmosphere: 5

Food: 5

Service: 4

Only the second time I've been there. But. Damn. It was great service and the personnel were extremely helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Their chicken is very good, but their batter didn't have much flavor.

Atmosphere: 5

Food: 4

Service: 5

Get a new kitchen crew it’s always the same 4 IDIOTS messing my order up EVERY TIME. And the same 4 cooking the food which is DISGUSTINGLY GROSS WHEN THEY COOK JENNIFER MICHEAL ASIA ROBERT THOSE 4 need a new job because THIS ONE ISNT IT !! Corporate WILL BE CONTACTED ALSO 😊