I recently visited Dunkin and was extremely DISAPPOINTED. We both ordered the NEW Lava Cake Signature Latte. The two drinks we ordered were practically empty ( in on photos, he took a sip and it wasn't hot at all ), definitely not full as they should be. On top of that, the hash browns were a disaster.. burnt and tasting absolutely horrible. No amount of ketchup could make them taste any better. Truly a letdown.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Munchkins Donut Hole Treats
Sara T
NEEDS BETTER CUSTOMER SERVICE!❌
I am a repeat customer at this location. I enjoy Dunkin coffee. I do not enjoy the customer service there. No one ever greets you "warmingly", it always seems like you are a nuisance ordering with them. Today, at 10am I ordered with them and per usual no greetings, just a "what would you like to order". I told the employee both menu screens were down and she told me "No, just the right one is up". We went back n forth about it and I ended up telling her I will just pull up the menu on my phone. Rather than bickering and wasting time, just fix the issue. She cannot see what I am seeing, but if I tell you the menu screen is not working then listen and fix it. Came up to the window and no greetings again. No apologies either for the screen not working. When handed my drink, it was another girl and she just hands it out, no words. Once I say "thank you", that's when she says "have a great day". This location needs to have better customer service.
Zana Miles-Hamilton (NanaZ)
Friendly quick service.
Atmosphere: 5
Food: 5
Service: 5
Ben Smith
Stale donuts, at least a full day old
Dietary restrictions: No gluten free options
Food: 1
Service: 4
Karina V
They're Turtle Late is the best!!!
Clark Gardner
We love our Dunkin’ days. It’s a real treat for the Grandkids….and Grandad ?
This place never, I mean never, has the doughnuts you actually would like to buy. Every time I've come in they are out of half of everything. And what is there is dry, old, and not worth buying. I'm really surprised the business is still here.
Atmosphere: 1
Food: 1
Service: 1
Phoebe Lougee
GREAT service. Super fast and great attitude. They always make my drink perfect. Wouldn’t go to any other
Atmosphere: 5
Food: 5
Service: 5
Shavone Matthews
Very friendly staff. Went to the drive-thru it was very quick and easy. They were on point.
Food: 5
Service: 5
Jade Alexis
THERE’S MOLD ON MY BAGEL AND NO ONE IS ANSWERING THE PHONE TO EXPLAIN WHY IM EATING A MOLDY BAGEL! ABSOLUTELY DISGUSTING!
Love Dunkin.They did make the wrong coffee, but fixed it right away.
Robert Burkhead
I had a problem with my mobile order, which was my own fault. The staff took care of me with a smile, and without hesitation. That's how a loyal customer is won.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Beth Shoemaker
This morning wasn't the first time I've stopped for coffee (which is delicious), but the glue that holds the creases for the cup together leaked. This created quite a mess in my car before I made it to my office parking lot. Disappointing morning.
Fabiana Beta
ONCE AGAIN this location has delivered!!! coffee was excellent as usual, they even added in the cinnamon sugar just the way I like it! The manager Alan is always so friendly and kind. Lobby clean, and they had all the munchkin flavors I wanted. This is the ONLY Dunkin I go to for a reason ??
I recently visited Dunkin and was extremely DISAPPOINTED. We both ordered the NEW Lava Cake Signature Latte. The two drinks we ordered were practically empty ( in on photos, he took a sip and it wasn't hot at all ), definitely not full as they should be. On top of that, the hash browns were a disaster.. burnt and tasting absolutely horrible. No amount of ketchup could make them taste any better. Truly a letdown.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Munchkins Donut Hole Treats
NEEDS BETTER CUSTOMER SERVICE!❌
I am a repeat customer at this location. I enjoy Dunkin coffee. I do not enjoy the customer service there. No one ever greets you "warmingly", it always seems like you are a nuisance ordering with them. Today, at 10am I ordered with them and per usual no greetings, just a "what would you like to order". I told the employee both menu screens were down and she told me "No, just the right one is up". We went back n forth about it and I ended up telling her I will just pull up the menu on my phone. Rather than bickering and wasting time, just fix the issue. She cannot see what I am seeing, but if I tell you the menu screen is not working then listen and fix it. Came up to the window and no greetings again. No apologies either for the screen not working. When handed my drink, it was another girl and she just hands it out, no words. Once I say "thank you", that's when she says "have a great day". This location needs to have better customer service.
Friendly quick service.
Atmosphere: 5
Food: 5
Service: 5
Stale donuts, at least a full day old
Dietary restrictions: No gluten free options
Food: 1
Service: 4
They're Turtle Late is the best!!!
We love our Dunkin’ days. It’s a real treat for the Grandkids….and Grandad ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats
This place never, I mean never, has the doughnuts you actually would like to buy. Every time I've come in they are out of half of everything. And what is there is dry, old, and not worth buying. I'm really surprised the business is still here.
Atmosphere: 1
Food: 1
Service: 1
GREAT service. Super fast and great attitude. They always make my drink perfect. Wouldn’t go to any other
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff. Went to the drive-thru it was very quick and easy. They were on point.
Food: 5
Service: 5
THERE’S MOLD ON MY BAGEL AND NO ONE IS ANSWERING THE PHONE TO EXPLAIN WHY IM EATING A MOLDY BAGEL! ABSOLUTELY DISGUSTING!
Food: 1
Restaurantji Recommends
The young lady working the counter was great
Atmosphere: 5
Food: 5
Service: 5
Love Dunkin.They did make the wrong coffee, but fixed it right away.
I had a problem with my mobile order, which was my own fault. The staff took care of me with a smile, and without hesitation. That's how a loyal customer is won.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
This morning wasn't the first time I've stopped for coffee (which is delicious), but the glue that holds the creases for the cup together leaked. This created quite a mess in my car before I made it to my office parking lot. Disappointing morning.
ONCE AGAIN this location has delivered!!! coffee was excellent as usual, they even added in the cinnamon sugar just the way I like it! The manager Alan is always so friendly and kind. Lobby clean, and they had all the munchkin flavors I wanted. This is the ONLY Dunkin I go to for a reason ??
Atmosphere: 5
Food: 5
Service: 5
Loading...