Little Caesars Pizza

They should change the menu to “Hot-N-Ready in 15 min” staff is friendly enough but these guys are never prepared.

I asked for a Hot n’ Ready pepperoni and it was $9 after taxes and was not ready. The clerk waited until AFTER I ran my card to tell me it would be 15 minutes.

I picked up my order from here on 5/24 around 5:30PM. They seemed a little bit behind, but the employee up front was remarkably kind and handling the delays with customers very well. My order actually came out exactly when it was supposed to, was piping hot, and was correct. I have no complaints, and the employee up front really deserves some recognition.

My assumption is that because of the “pizza portal”, and the default tip being $0 when ordering online; that these employees lose out on a substantial amount of tips compared to other quick service pizza locations. I hope that this can be remedied; these are just young people who have the motivation to be employed.

I went into this location because we have gotten pizza there MANY TIMES in the past, right after school on Fridays; BUT TODAY… all I needed was a PIZZA BOX for my Son’s assignment. After taking more time than expected for an EMPTY STORE, the face of “I COULD CARE LESS” came to greet me.

I advised that all actually needed was a pizza box and she shook her head saying she can’t do that. I questioned this; really? It’s for a school assignment and she quickly said “yeah I understand that;everyone keeps asking but we can’t give out boxes. We have to pay for them”.

I then ask… WELL HOW MUCH FOR A BOX THEN… and THIS WHERE THE ONE STAR COMES FROM… she shook her head and said she would have to just SELL ME A PIZZA! GTFOH LADY… MEANWHILE, 680 feet across is DOMINOES…

I was instantly greeted by the kind faces of the EMPTY STORE. We exchanged greetings, I told him I just needed one large box and do you know what he said?

“Oh that’s it? No problem! Here you go ma’am”. He handed me a large box, I thanked him and LIFE WENT ON!!!

SMFH now I can make SO MANY ASSUMPTIONS ABOUT WHY THE INTERACTIONS WERE DIFFERENT. Especially since I have worked at 2 pizza places in my lifetime…Can you GUESS WHICH ONES? 🤨🤨🤨🤨

Alright. Normally I don't write reviews unless they're either really good or really terrible. One of the worst ways to be a restaurant is the wait time there and effort given to put in some initiative.
I get it, it's a cheap pizza place. But then you start to look around at all the traffic coming through and how everyone here is waiting. And waiting. And misplaced orders with names. And my one pepperoni pizza I physically orders about 20 minutes ago and there's like all these pizzas in the oven and yey people are still waiting patiently too and still not making a bid deal to their orders being messed up.
It takes initiative to check and see what people order. And now finally someone ordered a pepperoni pizza. Jusy one, same as me. They said "we have one". And immediately after he got his, i went up to the register and told her I also ordered one pepperoni pizza. And they finally handled it.
Seriously, the employee was terrible and I'm not one for talking down especially on someone else's career and livelihood, but Jesus this was terrible. Like no awareness whatsoever.
Again, it's Little Ceasars but I'll never come to this one.
Your literal time is worth more.

Atmosphere: 1

Food: 3

Service: 1

It took a while for them to even acknowledge that I was even there

Atmosphere: 2

Food: 4

Service: 2

Dude this store never has them ready. What's the point?
Is the manager seeing all the 1 star reviews of pizzas not being ready? That's missed money my man.

Atmosphere: 5

Service: 1

Great pizza and friendly service here! The girls are professional and on-point even when it gets crazy busy. Love the fact their gluten-free pizzza is every bit as good (BETTER actually) as regular pizza. 5 out of 5 stars.

Dietary restrictions: great gluten-free pizza

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Hula Hawaiian, Custom Thin Crust

Got an emb with way too much crust

Food: 2

This is a busy Little Caesars location. It is our most-frequented pizza store due to its close proximity to our house. High staff turnover keep quality of the service at this location inferior compared to other Little Caesars stores like the one at Riggs/Arizona.

Parking: There is plenty of parking at this location. This store normally has high percentage pre-ordered sales so customers don't stay long.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Pepperoni Pizza

This is a busy Little Caesars location. It is our most-frequented pizza store due to its close proximity to our house. High staff turnover keep quality of the service at this location inferior compared to other Little Caesars stores like the one at Riggs/Arizona.

Parking: There is plenty of parking at this location. This store normally has high percentage pre-ordered sales so customers don't stay long.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Pepperoni Pizza

Nothing was ready. Waited 15 min for the pizza bites and ended up asking for a refund because it was going to be another five minutes. Not worth the wait

Service: 1

Ok overall

I had a bad experience (the last few times) but one particular day with the location on Gilbert. Literally won't go back there lol. It was a joke. However, this location accommodated me due to the mistake of the Gilbert location. I did an online order with Gilbert which they stated when I went in to pick it up they never got it and couldn't honor a coupon made for their location. I then called and got this location instead, and they were so helpful and accommodating. Thanks guys ❤️

Atmosphere: 5

Food: 5

Service: 5

This is the only Little Caesar’s that doesn’t offer pretzel crust pizza with tomato sauce online. Every other location offers it.

Atmosphere: 2

Food: 2

Service: 2