I don’t even know where to begin. Madi didn’t just serve us, she blessed us. From the moment she brought over the jasmine tea and boba, it felt like the universe aligned. The presentation was Gorgeous. The service was Madi level which means perfection doesn’t even begin to cover it. She’s genuinely one of the kindest souls ever polite, sweet, and so pretty it’s unfair. Like if RateTea had a face, it’d be hers. She makes the whole experience feel extra in the best way possible. The way she makes sure you’re happy with everything? I came for the drinks, but I’ll be coming back for Madi.🥰🥰🥹
Anna L
Ordered 2 drinks off the menu without customizations, and they were very expensive. Tasted like a tea i could make with a teabag at home, kind of bitter and overbrewed tea favor without the mango flavor being very strong. I would recommend Tea Fresho or ShareTea (competitors in Chandler) Much better flavor and customer service, the owner of this location could visit them and get inspiration 👍
aimee seidel
amazing drinks and friendly staff :)
C C
Came here after dinner. The young lady was kind and welcoming. The drinks were good. We got Thai Tea and Melon Tea. Decent size and good flavor.
William T
Wonderful service and incredibly delicious!
Steven
Quality has reallllly gone down here. Used to frequent this shop but I have stopped and went to better shops.
Jackie Chan
LIARS AND THE QUALITY HAS GONE DOWN.
I left a review a few months ago regarding the quality of the cups. they were leaking and not holding up well. The business responded asking me to send them a direct message on Instagram to resolve the issue. I followed up and sent a message as requested, but unfortunately, I never received a reply. On top of that, I’ve noticed recently that the drink sizes seem to be getting smaller, and there’s noticeably less boba than before. It’s disappointing to see the quality going down, especially since I used to really enjoy coming here.
Rebecca Tolman
First time in, lovely milk tea.
Cash Stuffer
Just got boba at RareTea. Thank you to the girl who helped me decide which drink to choose. She was so helpful and funny too. The drink was 10/10 😊. Will be back to bring my sisters.
Eh, I got a water lemon lyche, price feels a bit high for what I’m getting but they do give Lot of boba. The flavors just eh. I’m sure some of their other stuff is good but I just feel like 9$ is a lot you know? Probably will try the matcha next time to see how good it is
Serena Lucero
Horrible customer service. Came in an hour before close. Slamming things while making our drinks, complaining about us ordering a boba sundae. Very rude I never leave reviews but the service was terrible. We were kind , fast and all individually tipped very well. Again AN HOUR before close you should still be expecting customers especially when you’re in a busy plaza on a weekend. Never again
Gerry Martin
I've been to the one in QC and we loved the drinks and hospitality. This one, however, had horrible service. The girl who served us had a horrible attitude and made it sound like a huge task to ask if something had an allergenic ingredient in one of the drinks. And let's not even get started about the bathroom.
I ended up not even buying anything. Not coming back.
Xuan Le
Always love going here. It is one of my favorite tea spots. I get the mango coconut noodle.
Ariel G
This is the most bizarre experience we've had at a boba shop yet. We used to go here when they first opened, but haven't been back for a couple years after moving out of state. Their drinks are typically much better.
For context, we ordered our drinks in-person for take out. Sometimes we don't open the drinks until we get home/to our destination ~30 min later. (Ideally we should've tried the drinks asap in the store and confirmed they were okay before leaving, so that part is on us.)
We are visiting town for a brief week and wanted to use a gift card we received a long time ago. On Day 1, we ordered 4 drinks including the Grape Duo. We were picking up food for friends and meeting them for dinner, so this was the first stop.
My husband tried the Grape Duo just as we were pulling in to our friend's place 45 min after picking the drinks up. The drink tasted great! However, after the first sip, he suddenly began spitting out tiny pieces of aluminum foil with every sip thereafter. We inspected the drink and saw a piece or two of foil at the bottom of the cup. Strange;;;
We left the drink behind while we met with our friends, but when we got home later that night, I figured I'd strain it and see how much foil was in the cup. Surprisingly, more and more foil bits started coming out. See in the photo with the paper towel and spoon-- there were also smaller pieces that had gotten stuck in the holes of my strainer and couldn't get them out.
We think it may be wrapping for the grape jelly, because some of the foil was stuck ON and IN the jelly and we had to pick it off with our fingers.
The next day, Day 2, we went back to the store and told the girl who had made the drink. She offered to remake or give us a refund. My husband enjoyed the flavor of the drink, so he wanted to try it again. We inspected the new cup in the car and didn't see any obvious contamination. However, after a few more sips we started getting sizeable pieces of foil again. This time I was the one who got to experience picking it out after feeling something sharp on my tongue.
My husband is an optimist and drank as much as he could tolerate spitting foil out. But he ended up trashing the drink at home as it was literally just inedible and he could not take a sip without getting foil stuck in his throat.
As a customer, I would advise against getting the Grape Duo for now.... The management should really look into the grape jelly stock and see if what they ordered from their supplier was adulterated OR if it is the way they are making the product and unwrapping the jelly. It is really disappointing to have tried the drink twice and gone out of our way to go back to the store and leave both times with inedible drinks worth almost $10.
I don’t even know where to begin. Madi didn’t just serve us, she blessed us. From the moment she brought over the jasmine tea and boba, it felt like the universe aligned. The presentation was Gorgeous. The service was Madi level which means perfection doesn’t even begin to cover it. She’s genuinely one of the kindest souls ever polite, sweet, and so pretty it’s unfair. Like if RateTea had a face, it’d be hers. She makes the whole experience feel extra in the best way possible. The way she makes sure you’re happy with everything? I came for the drinks, but I’ll be coming back for Madi.🥰🥰🥹
Ordered 2 drinks off the menu without customizations, and they were very expensive. Tasted like a tea i could make with a teabag at home, kind of bitter and overbrewed tea favor without the mango flavor being very strong. I would recommend Tea Fresho or ShareTea (competitors in Chandler) Much better flavor and customer service, the owner of this location could visit them and get inspiration 👍
amazing drinks and friendly staff :)
Came here after dinner. The young lady was kind and welcoming. The drinks were good. We got Thai Tea and Melon Tea. Decent size and good flavor.
Wonderful service and incredibly delicious!
Quality has reallllly gone down here. Used to frequent this shop but I have stopped and went to better shops.
LIARS AND THE QUALITY HAS GONE DOWN.
I left a review a few months ago regarding the quality of the cups. they were leaking and not holding up well. The business responded asking me to send them a direct message on Instagram to resolve the issue. I followed up and sent a message as requested, but unfortunately, I never received a reply. On top of that, I’ve noticed recently that the drink sizes seem to be getting smaller, and there’s noticeably less boba than before. It’s disappointing to see the quality going down, especially since I used to really enjoy coming here.
First time in, lovely milk tea.
Just got boba at RareTea. Thank you to the girl who helped me decide which drink to choose. She was so helpful and funny too. The drink was 10/10 😊. Will be back to bring my sisters.
I love this place!!!!
Restaurantji Recommends
Eh, I got a water lemon lyche, price feels a bit high for what I’m getting but they do give Lot of boba. The flavors just eh. I’m sure some of their other stuff is good but I just feel like 9$ is a lot you know? Probably will try the matcha next time to see how good it is
Horrible customer service. Came in an hour before close. Slamming things while making our drinks, complaining about us ordering a boba sundae. Very rude I never leave reviews but the service was terrible. We were kind , fast and all individually tipped very well. Again AN HOUR before close you should still be expecting customers especially when you’re in a busy plaza on a weekend. Never again
I've been to the one in QC and we loved the drinks and hospitality. This one, however, had horrible service. The girl who served us had a horrible attitude and made it sound like a huge task to ask if something had an allergenic ingredient in one of the drinks. And let's not even get started about the bathroom.
I ended up not even buying anything. Not coming back.
Always love going here. It is one of my favorite tea spots. I get the mango coconut noodle.
This is the most bizarre experience we've had at a boba shop yet. We used to go here when they first opened, but haven't been back for a couple years after moving out of state. Their drinks are typically much better.
For context, we ordered our drinks in-person for take out. Sometimes we don't open the drinks until we get home/to our destination ~30 min later. (Ideally we should've tried the drinks asap in the store and confirmed they were okay before leaving, so that part is on us.)
We are visiting town for a brief week and wanted to use a gift card we received a long time ago. On Day 1, we ordered 4 drinks including the Grape Duo. We were picking up food for friends and meeting them for dinner, so this was the first stop.
My husband tried the Grape Duo just as we were pulling in to our friend's place 45 min after picking the drinks up. The drink tasted great! However, after the first sip, he suddenly began spitting out tiny pieces of aluminum foil with every sip thereafter. We inspected the drink and saw a piece or two of foil at the bottom of the cup. Strange;;;
We left the drink behind while we met with our friends, but when we got home later that night, I figured I'd strain it and see how much foil was in the cup. Surprisingly, more and more foil bits started coming out. See in the photo with the paper towel and spoon-- there were also smaller pieces that had gotten stuck in the holes of my strainer and couldn't get them out.
We think it may be wrapping for the grape jelly, because some of the foil was stuck ON and IN the jelly and we had to pick it off with our fingers.
The next day, Day 2, we went back to the store and told the girl who had made the drink. She offered to remake or give us a refund. My husband enjoyed the flavor of the drink, so he wanted to try it again. We inspected the new cup in the car and didn't see any obvious contamination. However, after a few more sips we started getting sizeable pieces of foil again. This time I was the one who got to experience picking it out after feeling something sharp on my tongue.
My husband is an optimist and drank as much as he could tolerate spitting foil out. But he ended up trashing the drink at home as it was literally just inedible and he could not take a sip without getting foil stuck in his throat.
As a customer, I would advise against getting the Grape Duo for now.... The management should really look into the grape jelly stock and see if what they ordered from their supplier was adulterated OR if it is the way they are making the product and unwrapping the jelly. It is really disappointing to have tried the drink twice and gone out of our way to go back to the store and leave both times with inedible drinks worth almost $10.
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